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Leonardo Royal Hotel London City - Tower of London

4.0 star property

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Photo gallery for Leonardo Royal Hotel London City - Tower of London

Premium bedding, in-room safe, desk, blackout drapes
Balcony
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

Map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪10 min walk‬
  • St. Paul's Cathedral
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, blackout drapes

Executive Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, City View

Executive Double Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, blackout drapes

Executive Double Room, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (with 2 Queen Beds)

Premium bedding, in-room safe, desk, blackout drapes

Superior Room (with 2 Queen Beds)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Leonardo Royal London Tower Bridge

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (2444)
The price is $191
per night
$230 total
includes taxes & fees
Apr 27 - Apr 28
Leonardo Royal London Tower Bridge

About this property

Leonardo Royal Hotel London City - Tower of London

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Leonardo Royal Hotel London City - Tower of London features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a sauna, spa services, and multilingual staff.

Leonardo Royal Hotel London City - Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Grange
City Grange Hotel
Grange City
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Grange City London
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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1179 out of 2044 reviews
Rating 8 - Good. 500 out of 2044 reviews
Rating 6 - Okay. 203 out of 2044 reviews
Rating 4 - Poor. 101 out of 2044 reviews
Rating 2 - Terrible. 61 out of 2044 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t know where to stay as being a first timers in London and we’re glad we chose Leonardo Hotel Towe Bridge. It exceeded our expectation. Breakfast was good. Arnel the waiter was really hospitable and friendly. Front desk and other hotel staffs were accomodating and friendly as well. Location is great. Family friendly hotel. Comfortable sleep.
Stayed 6 nights in Jan 2025

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel & staff were so lovely. Check in was quick & the receptionist gave us an amazing room with great views- exactly as requested. The hotel has a great location close to Towel Hill tube station- 2 minutes from Tower Bridge. Spa was lovely but j would say the jacuzzi us on the small side & the spa area got very busy. Breakfast was great with plenty of choice. Arnel was especially a great staff member, making the start of my birthday a really happy one.
Stayed 2 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Location is great, really close to train station
Stayed 3 nights in Jan 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The other side of town from the super busy area around Westminster Abby and Buckingham palace but still near plenty of attractions. Upgraded to the room without tower view and it was well worth it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Francis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leonardo Royal Hotel London City - Tower of London was perfect for our family of 4 Christmas vacation! The location was a quick walk to the Tower of London, Tower Bridge, underground station, as well as the bus stop for city and hop on/off buses. Room was very nice, spacious, and clean. Buffet breakfast was amazing with full English breakfast options, omelette bar, cereals, cheese and cold cuts, bread station, and so much more! The indoor heated swimming pool and steam and sauna rooms were an added bonus! We would definitely stay here again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nimita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Silvana

Stayed 1 night in Dec 2024

10/10 Excellent

Nelia

Traveled with family
Liked: Staff & service, property conditions & facilities
Had a great staycation
Stayed 6 nights in Dec 2024

10/10 Excellent

Borys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely, a little far from main attractions but you can reach those by boat or by taxi. It is a lovely property with amazing amenities and great staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stains on the sofa. Room was also dusty
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Great hotel in an excellent location. Staff were very friendly especially Negin on reception. The pool and leisure facilities are great. Will definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Priyanka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
we loved this hotel. the staff was incredible. the lobby was great and the rooms were clean and spacious. the breakfast buffet was an absolute hit.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid
I am writing to share a disappointing experience I recently had at a hotel that I believe highlights a significant lack of customer service and professionalism. During my stay, I encountered the following issues: - At check-in, the staff ignored me as they continued personal conversations, delaying my acknowledgment. - The room service menu was misleading, as the food served did not match the descriptions provided. - When I requested water during the night to take my medication, I was informed I would need to pay for it, including a room service charge. - The morning of checkout, I had to call an ambulance due to a medical emergency. Despite informing the reception, the room phone rang incessantly while the paramedics were conducting an ECG. The staff insisted on discussing late checkout, even after I explained the situation. - Post-checkout, I attempted to address these concerns with the manager, who dismissed my complaints and denied receiving prior emails, even when I presented evidence. These incidents suggest a systemic issue with the hotel's customer service and staff training. Such behaviou is not only unprofessional but also inconsiderate, particularly during a medical emergency. I would strongly recommend avoiding this hotel and considering other options in the area that prioritize customer care and uphold basic hospitality standards. Thank you for taking the time to read this. I felt it was important to bring attention to this matter.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Amenities
Lovely hotel in a great location with comfortable, spacious rooms. Breakfast was amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, relaxing and friendly staffs. Walking distance from tower bridge and next to a train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the executive suit great views specially on new year defiantly recommend for a weekend away
Stayed 2 nights in Dec 2024

4/10 Poor

Shamil

Liked: Cleanliness, property conditions & facilities, room comfort
Avoid hot tub unless you want damaged eyes!
We booked a romantic New Year’s stay and spa, but unfortunately, we were let down by young children who were loud and disruptive. On January 1, 2025, at around 9 or 10 a.m., we noticed the children accessing the hot tub despite being repeatedly told to leave by staff. On New Year’s Day, the air conditioning in our room was not working, so I had to call reception. It took over two hours, and I had to make a second call to request a manager to come and fix the issue. The spa itself was pleasant, but the Jacuzzi and hot tubs had excessively high chlorine levels. This caused my wife and my eyes to burn from the fumes, and several other guests had to leave the hot tub due to the burning sensation. As a result, our eyes are still sore today from the constant burning. Whilst we would love to stay again, the experience of the lack of spa management, high chlorine levels, has left a dissatistifed experience.
Stayed 1 night in Jan 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Louise and Stuart
Stay was really good and location was excellent. Found the mattress and pillows a little hard so didn’t sleep very well but the room itself was really lovely. Wasn’t concerned about the view as didn’t spend anytime in the hotel during the day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great view of you are lucky
Excellent location and we had a fantastic view from our room (918), great breakfast, swimming pool etc was really good, only fault was the pillows are rock hard and I didn’t sleep at all the 1st night but I did ask for softer pillows and they were delivered and were great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa, breakfast was fantastic the only thing I would say puts it down is the dated bathrooms in room for the price you pay I’d expect about more of a luxury bathroom felt abit dated and low budget and the lifts take a long time but did actually really enjoy the stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms. Comfortable bed. A/C worked
Stayed 6 nights in Dec 2024

10/10 Excellent

Fida

Stayed 5 nights in Dec 2024

4/10 Poor

Amy

Stayed 2 nights in Dec 2024

6/10 Okay

Shakayla

Stayed 3 nights in Oct 2024