Leonardo Royal Hotel London City - Tower of London

4.0 star property

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Photo gallery for Leonardo Royal Hotel London City - Tower of London

Premium bedding, in-room safe, desk, blackout drapes
Lobby
Indoor pool
Exterior
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Spa

Explore the area

Map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪10 min walk‬
  • St. Paul's Cathedral
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Executive Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room (with 2 Queen Beds)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Leonardo Royal Hotel London City - Tower of London

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Leonardo Royal Hotel London City - Tower of London features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a sauna, spa services, and multilingual staff.

Leonardo Royal Hotel London City - Tower of London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Stereo
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Grange
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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1163 out of 2029 reviews
Rating 8 - Good. 497 out of 2029 reviews
Rating 6 - Okay. 205 out of 2029 reviews
Rating 4 - Poor. 102 out of 2029 reviews
Rating 2 - Terrible. 62 out of 2029 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Stayed 2 nights in Dec 2024

8/10 Good

Del

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place and location good pool and spa area Wonderful water and tea little perks provided by the hotel
Stayed 3 nights in Dec 2024

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, pool was lovely and good service. We did not eat or drink in the hotel. The room was a good size with 2 queen beds, noisy corridor doors tho.
Stayed 1 night in Dec 2024

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location close to amenities and getting around
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay, all perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

neelofar

Stayed 1 night in Nov 2024

8/10 Good

Matt

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2024

10/10 Excellent

Gislaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great
Great service, kind staff and wonderful spacious rooms
Stayed 1 night in Nov 2024

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros- nice spacious room. Nice area. Walkable to Tower of London and Tower bridge. Super close to train station. Very good breakfast buffet. Cons- staff can use a little more customer service training. Example- responding when you say Good morning a couple different times. First night we had issues with heater and it took 3 hours and 3 calls to get someone to go check. Concierge could be a little more knowledgeable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemarie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the room was ideal for our group. Will definitely stay here again .
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
10/10 recommend this hotel. Absolutely beautiful, friendly staff, prime location, and the amenities are so nice. The rooms are a great size as well. Best hotel I’ve ever stayed at, will stay there again when I am back in London. Decorated beautifully for the holidays as well!❤️ Short walk to my favorite bridge in the world, Tower Bridge. If you are traveling and looking for something cozy, quaint and in downtown London— book here!
Stayed 7 nights in Dec 2024

8/10 Good

Trina

Stayed 1 night in Nov 2024

8/10 Good

Zubair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay at parts and ermm at parts
I recently stayed at the Leonardo Royal Hotel London City - Tower of London, and overall, it was a pleasant experience. The breakfast was definitely a highlight – there was a great selection of fresh and tasty options that catered to various preferences. The bed was also very comfortable, ensuring a good night's sleep. However, I did find the bathroom a bit underwhelming. It felt smaller than what I’ve experienced at other hotels in this category, and some of the fixtures could use an update to match the rest of the hotel’s standard. Despite this, the convenient location and the great breakfast made the stay worthwhile. I’d recommend it, especially for short visits or those focusing on exploring the city.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold room....
Room activator for card hanging off wall, extractor in bathroom damaged, room cold, despite adjusting temp controller this had no effect. temp controller stopped working after first night. Reported to reception and controller was working on return but still didn't alter room temperature. Bed was great as was shower pressure and temp, spa area lovely, one of nicest I've been too. Shame we had to wear a jumper in our room otherwise would recommend hotel....
Stayed 2 nights in Dec 2024

10/10 Excellent

Vilma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Underground, great location, safe
Stayed 4 nights in Dec 2024

10/10 Excellent

NIGEL, BARNSLEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms . Excellent breakfast. excellent service cannot fault in any way possible.great location.
Stayed 2 nights in Dec 2024

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a few doors down from Tower Hill tube station and a few minutes from Tower bridge. Breakfast excellent and wine and coffee available in reception for quests,a nice touch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfy beds!
Stayed 3 nights in Nov 2024

6/10 Okay

Julieth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is generally nice, with a pleasant atmosphere and an excellent location. It's centrally located, with easy access to trains and buses, making it very convenient. The area is safe, and most of the staff were friendly and attentive. However, there are a few areas that need improvement. While the housekeeping made an effort to tidy the beds and change the towels, I noticed that the bathroom wasn't properly cleaned, which was a bit disappointing as I expected a more thorough cleaning. As for the breakfast, it wasn't bad, but the menu was very repetitive, making it a bit boring after a few days. Additionally, I was surprised there wasn't a clear dress code communicated for the breakfast area. Some guests were asked to change if they weren't dressed appropriately, but it would have been helpful if the hotel had informed us of these rules in advance. Overall, my experience was good but not excellent. If they update the rooms a bit, improve the cleaning service, and communicate hotel rules more clearly, they could really enhance the guest experience.
Stayed 5 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, room comfort
Not bad but not the best
My wife and I stayed here on the final leg of our honeymoon. The service was good however the room amenities were a little dated. WiFi speed in both the room and hotel was fast.
Stayed 2 nights in Nov 2024