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London Twickenham Stadium Hotel, a member of Radisson Individuals

4.0 star property

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Photo gallery for London Twickenham Stadium Hotel, a member of Radisson Individuals

Exterior
Serves breakfast, lunch, and dinner
Indoor spa tub
Spa
Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
Twickenham Rugby Stadium,198 Whitton Rd, Twickenham, England, TW2 7BA
  • Twickenham Stadium
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪8 min drive‬
  • Hampton Court Palace
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Room, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Non Smoking (Sky View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Non Smoking (Sky View)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking (Pitch View)

Suite, Non Smoking (Pitch View) | In-room safe, desk, laptop workspace, blackout drapes

Suite, Non Smoking (Pitch View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Non Smoking (Urban View)

In-room safe, desk, laptop workspace, blackout drapes

Room, Non Smoking (Urban View)

  • Sleeps 4
  • 2 Queen Beds

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About this property

London Twickenham Stadium Hotel, a member of Radisson Individuals

4-star hotel in St. Margarets and North Twickenham
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
London Twickenham Stadium Hotel, a member of Radisson Individuals offers 156 air-conditioned accommodations with safes and irons/ironing boards. Satellite television is provided.

This Twickenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, London Twickenham Stadium Hotel, a member of Radisson Individuals provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

London Twickenham Stadium Hotel, a member of Radisson Individuals is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
The Bar - This sports bar serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Croatian, English, German, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.50 to 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Restaurant

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The listed parking fee is charged only during special events in the area. During special events, guests must contact this property in advance to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.50 to 18.50 per person
  • Fee for in-room wired internet: GBP 10 per day (rates may vary)
  • Self parking fee: GBP 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old have access to the indoor pool during limited hours; adult supervision is required.

We should mention

Pool access available from 6:30 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

London Marriott Twickenham
London Twickenham
London Twickenham Marriott
Marriott London Twickenham
Marriott Twickenham London
Twickenham London
Twickenham Marriott Hotel United Kingdom
London Marriott Hotel Twickenham
London Marriott Hotel Twickenham

London Twickenham Stadium Hotel, a member of Radisson Individuals Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 311 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful staff. Great value stay
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disappointing
The building was cold especially the restaurant. Car park was expensive £35 , I know it was a match day but even so.We paid for half board but wasn’t told until we sat down we had to select from a different menu! Although very clean the hotel looked tired. We must say the staff we first class.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Very good Excellent position for game
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Hotel and facilities are always good We had an issue with heating but staff sorted it with a portable heater very quickly to our satisfaction and the sign with a good hotel and level of service is an issue being sorted out quickly, professionally and politely Will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Asim

Stayed 2 nights in Oct 2024

6/10 Okay

Ian

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good, everything else needs an upgrade
Where to begin? I have been coming to this property since it opened in 2009, when it was a Marriott hotel. In April, Marriott backed away, possibly because of the high rent demanded by the RFU and Radisson took up the reins. It is convenient for me to stay here but, man, does it need renovating. It is old and tired and I honestly believe nothing has been touched since 2009. I have complained in the past out of kindness as I wanted to see improvements. Sadly, nothing has changed although I believe they are proposing to renovate it. About time too!! From the threadbare carpets to the discolouration in the shower, the damaged, marked and OLD furniture, it is not good enough any more. A big plus though was the much-improved Wi-Fi speed. Thanks!! Staff were friendly but this 'old lady' badly needs a makeover.
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail

Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 3 nights in Nov 2024

6/10 Okay

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a game at the Stoop.
Great location for what I needed, room was large and facilities were good. Decor lookin a little tired but was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Was great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last min booking well accommodated, friendly and helpful staff, comfy bed
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Disliked: Property conditions & facilities, room comfort
Not the most up to date hotel. Confusing confirmation name of hotel to the one at the hotel entrance. Room ok needs updating no USB socket. Generally ok for price breakfast was quite disappointing too. But value for money with no frills.
Stayed 1 night in Dec 2024

10/10 Excellent

reece

Stayed 1 night in Nov 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-OK as a business hotel. Bit clinical in the room with items to meet star ratings, but not for comfort. Bed had a big dip in the middle.
Stayed 1 night in Dec 2024

6/10 Okay

Katie

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Fine for what it was
Stayed 1 night in Dec 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quiet and comfortable hotel but in a dull area 15 mins walk from Twickenham centre.
Stayed 2 nights in Nov 2024

8/10 Good

Wayne, Nottingham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only giving a good review as opposed to excellent and that was purely down to the room heating. For some reason the room ac was set so high and could not be changed and this was with quite a few other guests too. I mean 28.5° was very uncomfortable to sleep in. They did supply portable fans but these just blew the warm air around the room. Credit where credit is due, they did try their best. Other than that, we had a great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
Service at reception very poor, as if reception staff did not understand English. Checking in took too long. Tea bags and shower gel and water not replaced in my room - I requested that they should be supplied but were not delivered. Worst, I have been charged a pre-authorisation fee to my credit card on top of my room stay and have been told it will take up to five days to refund - unacceptable. The hotel is trading on the Twickenham stadium name and has a "captive" audience as such. The Rugby Football Union should be made aware that the hotel brings it no credit.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Parking now terrible and room not comfortable.
Have stayed her happily twice before. Not this time. Car parking has now changed significantly - from entering gate d and driving round to the west side of the hotel and a couple hundred metre walk. Not now - now longer drive up the road and on to north car park - could not park and walk my little children 800m on own down busy main road. When I asked is this a permanent change - they said they don’t know. This change should be communicated. Room is on the inside of hotel - so no daylight in winter. Window wouldn’t open. Room with air con on never went below 26 degrees. Tv didn’t work and wires out and frayed in the back. Will not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Kathryn

Liked: Room comfort
Disliked: Cleanliness
Not recommended
Stayed here for visit to rugby- two nights but won’t come back. Poor service and basic housekeeping, unable to answer basic question about where rugby tour started. Poor communication with customer. Be careful - “pre-authorisation” meant I was actually charged for something I didn’t have so needed a refund. Sharp practice!
Stayed 2 nights in Nov 2024

6/10 Okay

Terry

Liked: Room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Duncan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024