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Malmaison London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison London

Reception
Club Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board
Cocktail bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Barbican Arts Centre
    8 min walk
  • St. Paul's Cathedral
    12 min walk
  • Liverpool Street
    17 min walk
  • London (LCY-London City)
    36 min drive

Room options

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room

Club Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
Jan 1 - Jan 2
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About this property

Malmaison London

4-star hotel in London City Centre
A restaurant, a bar/lounge, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 721 square feet (67 square meters) include conference space. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Malmaison London is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal - This brasserie specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal
  • Mal Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and in a lovely quiet part yet not far from good transportation. Great reception and bar staff. The rooms were super quiet and in comparison to other London properties, bigger than I expected from photos. All amenities we needed were provided
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location. Staff were really friendly and nothing too much trouble
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of London
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do stay here !
Great venue near the Elizabeth line so connected to everything. Smithfield’s area has so much history it’s great to explore
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced accurately for what you get. Clean, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Aug 2024

8/10 Good

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room excellent, breakfast poor
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very high quality rooms and service
Stayed 1 night in Aug 2024

8/10 Good

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Malmaison London Hotel in Farringdon and had a delightful experience. The hotel’s prime location, just a short walk from Farringdon’s Elizabeth line station, offers easy access to central London. The staff were exceptionally friendly and attentive, enhancing the overall experience. Breakfast had a good variety, though vegan options were limited. Non-alcoholic cocktails were surprisingly well-crafted. I stayed in an accessible room, which was thoughtfully designed with a spacious shower and safety features. Overall, the hotel combines convenience, comfort, and excellent service, making it a great choice for a stylish London stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy access all around and very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

Doc Lesyeux's

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel ideally situated for the. Barbican and extremely comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, situated in a quiet area of London in the business centre. We took advantage of the room upgrade, which was beautiful. Easy walking to reach most of the key attractions close to the river. Would definitely stay here again, very impressed. Easy access if you are using the tube, nice traditional English pub adjacent as well.
Stayed 1 night in Jul 2024

10/10 Excellent

M j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

6/10 Okay

Jill

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property had a lovely reception area and staff were really nice. The room was a little tired, there were a couple of marks on the sheets, the carpet stained and some of the furniture. The panel for the plugs came away from the wall a little when you unplugged your items which didn't seem terribly safe. Had to move rooms from the first room as not all rooms have a window..... for how much it was I would have thought a window would have been as standard even a tiny one! I have stayed in several other Malmaison's and they were significantly nicer so this doesn't reflect the brand fully.
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Yi Yang

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024