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Mama Shelter London - Shoreditch

4.0 star property

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Photo gallery for Mama Shelter London - Shoreditch

Bar (on property)
Front of property - evening/night
Meeting facility
Terrace/patio
Double Room, 1 Double Bed (Underground - Small Mama) | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
437 Hackney Road, London, England, E2 8PP
  • Brick Lane
    ‪14 min walk‬
  • Barbican Arts Centre
    ‪6 min drive‬
  • The Shard
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Small Mama)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds (Large Mama)

Triple Room, 3 Twin Beds (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Triple Room, 3 Twin Beds (Large Mama)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Accessible (Large Mama)

Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed, Accessible (Large Mama)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bed (Small Mama)

Room, 1 Twin Bed (Small Mama) | Premium bedding, in-room safe, desk, soundproofing

Room, 1 Twin Bed (Small Mama)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 2 Twin Beds (Large Mama)

Double Room, 2 Twin Beds (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 2 Twin Beds (Large Mama)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

Twin Room, 2 Twin Beds (Medium Mama) | Premium bedding, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds (Medium Mama)

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Double Bed (Medium Mama)

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, in-room safe, desk, soundproofing

Double Room, 1 Queen Bed (Large Mama)

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mama Shelter London - Shoreditch

4-star hotel in Shoreditch
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space, and concierge services. Housekeeping is available on request.
Mama Shelter London - Shoreditch offers 194 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 3 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 1012 square feet (94 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine.

Mama Shelter London - Shoreditch is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
Mama Shelter London - Shoreditch has a restaurant on site.

Languages

Arabic, Catalan, Dutch, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 22 for adults and GBP 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Gym
  • Karaoke

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,012 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 22 for adults and GBP 11 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Shoreditch
Shoreditch London
Days Shoreditch
Days Hotel London
Days Shoreditch
Mama Shelter London Opening September 2019 Hotel
Mama Shelter Opening September 2019 Hotel
Mama Shelter London Opening September 2019
Mama Shelter Opening September 2019
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Mama Shelter London - Shoreditch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 548 out of 836 reviews
Rating 8 - Good. 185 out of 836 reviews
Rating 6 - Okay. 56 out of 836 reviews
Rating 4 - Poor. 29 out of 836 reviews
Rating 2 - Terrible. 18 out of 836 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Fco. Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well comunicated with the rest of London areas. Too much noise and parties in the evening.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean but shabby
Room was clean, but very, very shabby. HVAC system fan made a horrible clunking noise no matter how low the fan speed was, so I had to keep it turned off, which meant the room felt clammy and airless the whole time. Electric wall plugs were loose, bathroom door wouldn't stay open, and the clothes bar was broken and hanging onto the wall by one little screw. Bed linens were clean, but the mattress was like sleeping on a plank: overly firm with no cushion whatsoever. Spa water in the lobby was fine, but there was no water in the room, and no room service to get any. Need water in the middle of the night? You have to go all the way down to the lobby and hope they have clean glasses at the water station.
Stayed 2 nights in Nov 2024

6/10 Okay

Claus

Business traveler
Liked: Cleanliness, staff & service
Very expensive , not a little bottle of water in the room, had to pay extra for proper cofffee at breakfast, low ceiling rooms with thin walls, bar and restaurant was not available for guests,because of Christmas parties
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama does it again
This is our second stay at a mama shelter and it was fabulous per usual. Great vibe, clean and great staff. We stayed on the ground floor and were concerned we’d hate it, but it was large and comfy!
Stayed 5 nights in Nov 2024

2/10 Terrible

Chris

Business traveler
Liked: Cleanliness
Akin to trying to sleep in a torture chamber
I'd like a call back to one of your team. Trying to sleep in room 206 was akin to being subjected to torture. I'm not a light sleeper - far from it. And the hotel wasn't busy. But the heavy, self-closing fire doors were banging all night. The lifts whirred constantly. I was up over 5x and got next to no sleep. Whilst effort has been put into the brand - form should follow function. And having a room with poor sound proofing next to these noisy, necessary elements *(lift, fire doors) is appalling design. Sorry - but I have to say it was the worst hotel I can remember staying in for quite some time. On a plus - the reception staff were excellent. Thank you to them.
Stayed 1 night in Dec 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great i would return
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff support and sincere interest in satisfying the needs of the guests.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Took the family to London for day and night really enjoyed our stay very funky quirky clean hotel the staff were so friendly couldn’t do enough
Stayed 1 night in Nov 2024

10/10 Excellent

HANNAH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

CAROLE

Stayed 1 night in Nov 2024

10/10 Excellent

Dionne J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe in this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with desk and large seating area for working. Great facilities - tea , coffee (well that was instant but clipper one so nicer brand but tbh I just bought coffee every day). Nice you could watch free movies , and get TV channels from other countries like Italy. Helpful staff. Cleaned the room every day that we needed. Great location - my favourite area in London in Hackney near London fields and broadway market. Convenient bus route to take you into the centre. Only thing is the room was a bit dark because the window was looking out to the inner court yard. So felt a bit dark for most of the day -even if it was a sunny day. I struggle with that a bit in winter anyway. Oh and they have free retro arcade games which was fun! Even though they have a bar with a do, it wasn’t noisy - couldn’t hear any noise from the room. Overall great stay.
Stayed 5 nights in Nov 2024

2/10 Terrible

James

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great hotel
This is my home away from home in London! Super friendly staff, nice clean rooms and great service when you need it. I used to live down the road so this is the perfect location to get the local experience of east london. The two best markets in London within a short walking distance. You can even drop of your purchases in your room before walking to the next one. Great clubs nearby too if that's your vibe. Great value for money too. It's as good as the other nearby options that are twice the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
My second stay at Mama Shelter, it was even nicer than I remember. Highly recommend!
Stayed 2 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very close to trains, people very nice, room was good, enjoyed being there
Stayed 1 night in Nov 2024

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, bit odd and a little bit noisy from the neighbours but yeah a good hotel to stay
Stayed 1 night in Nov 2024