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Mayfair House

5.0 star property

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Photo gallery for Mayfair House

Exterior
Reception
Mayfair suite, 3 Bedroom Apartment | Premium bedding, in-room safe, desk, iron/ironing board
Superior Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Four Bedroom Penthouse Apartment with Terrace | Living area | LCD TV, DVD player, iPod dock

Reviews

8.4 out of 10
Very good

Popular amenities

  • Outdoor Space
  • Washer
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
22-28 Shepherd Street, London, England, W1J 7JH
  • Piccadilly
    ‪4 min walk‬
  • Green Park
    ‪5 min walk‬
  • Hyde Park
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Mayfair suite, 3 Bedroom Apartment

Mayfair suite, 3 Bedroom Apartment | Living area | LCD TV, DVD player, iPod dock

Mayfair suite, 3 Bedroom Apartment

  • 1098 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 3 King Beds and 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

LCD TV, DVD player, iPod dock

Superior Apartment, 2 Bedrooms

  • 689 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | In-room dining

Standard Apartment, 2 Bedrooms

  • 624 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom | Living room | LCD TV, DVD player, iPod dock

Signature Apartment, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | View from room

Executive Apartment, 3 Bedrooms

  • 1216 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 4 King Beds

View all photos for Four Bedroom Penthouse Apartment with Terrace

Four Bedroom Penthouse Apartment with Terrace | Living area | LCD TV, DVD player, iPod dock

Four Bedroom Penthouse Apartment with Terrace

  • 3337 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • City view
  • Sleeps 8
  • 4 King Beds

View all photos for Superior Apartment, 1 Bedroom

LCD TV, DVD player, iPod dock

Superior Apartment, 1 Bedroom

  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living room | LCD TV, DVD player, iPod dock

Standard Apartment, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, iron/ironing board

Executive Apartment, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Living room | LCD TV, DVD player, iPod dock

Executive Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Room

Citadines Trafalgar Square London

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (3676)
The price is $200
per night
$240 total
includes taxes & fees
Mar 6 - Mar 7
Citadines Trafalgar Square London

About this property

Mayfair House

5-star aparthotel in London City Centre
Self parking, concierge services, and dry cleaning are available at this aparthotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Mayfair House offers 26 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels and DVD players. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, bidets, and hair dryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Mayfair House features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This luxury aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Languages

English, Hungarian, Italian, Portuguese, Russian, Spanish

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (GBP 65 per day)
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 65 per night

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 26 units
  • Connecting units available
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: GBP 65.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mayfair House Apartment
Mayfair House
Mayfair House Hotel London
Mayfair House London, England
Mayfair House London
Mayfair House Aparthotel
Mayfair House Aparthotel London

Mayfair House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 161 reviews
Rating 8 - Good. 49 out of 161 reviews
Rating 6 - Okay. 13 out of 161 reviews
Rating 4 - Poor. 10 out of 161 reviews
Rating 2 - Terrible. 8 out of 161 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth, Lansdale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024

2/10 Terrible

Pankaj

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.
Stayed 5 nights in Aug 2024

6/10 Okay

RYAN

Business traveler
Liked: Cleanliness, room comfort
Great apartments, no wifi
Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.
Stayed 8 nights in Jun 2024

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Derrick, Issaquah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Mayfair House has all the comforts of home. Full kitchen with coffeemaker, a gym and attentive staff. The location also couldn't be better with an awesome pub right next door.
Stayed 6 nights in Apr 2024

8/10 Good

Fabienne

Liked: Cleanliness, room comfort
Great location
A good alternative to hotels, more space and flexibility. The kitchen equipment was quite basic and there is no housekeeping on a Sunday. Not much storage space and few toiletries. Overall ok and great location.
Stayed 5 nights in Mar 2024

10/10 Excellent

Rachel

Stayed 11 nights in Feb 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this property were kind helpful and accommodating. The apartment was spacious with bedrooms and bathrooms for 5 adults. It was very clean with comfortable beds. Location is perfect for walking to many sights. The kitchen was helpful for coffee and warming foods. We were there 3 nights and found it to be a very comfortable place to stay. Highly recommended!
Stayed 3 nights in Mar 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, they can accomodate you. excellent and renovated bathrooms and kitchen but other furniture old. I would come back again
Stayed 6 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
The fish tank was the best!! Staff were great and always feed the fish for our kids
Stayed 4 nights in Jan 2024

8/10 Good

Brandee

Traveled with family
Liked: Cleanliness, amenities
Our apartment was perfect! The entrance to hotel wonderful… the staff kind and considerate and helpful! The hallways and stairs/elevators were needing care. Wonderful spot for dining and short walk to many shops and clothing stores. A mall like area not far… Big Ben clock only a 20 min walk… laundry, dishwasher, stove, mic and all dishes in apt! Wonderful stay. Highly recommend
Stayed 4 nights in Dec 2023

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, room comfort
Great location and excellent, helpful staff. The apartment was great and we were very comfortably accommodated.
Stayed 4 nights in Sep 2023

10/10 Excellent

Greg

Liked: Cleanliness, room comfort
Good value space in great location
We came to celebrate my wife's birthday and stayed 2 nights. We have stayed here before. The staff are very welcoming and helpful. It is self-catering but there is a small corner shop straight across the street and a Tesco very close nearby. It is very convenient for Bond Street and Picadilly. Oxford street is easily walkable. Nice bedroom, living room. Separate bathroom. Many restaurants and small shops in Shepherd market just outside the door.
Stayed 2 nights in May 2023

8/10 Good

Bobbi

Stayed 6 nights in Jan 2023

8/10 Good

Shayon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For some reason Black cab drivers don’t want to drop you off in front of the property as it’s a dead end. Uber also needs longer to get here.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Gaurav

Disliked: Property conditions & facilities
Not as described. Definitely not luxury apartments.
Stayed 2 nights in Sep 2022

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Eqbal

Traveled with family
Disliked: Amenities
Kitchen was tiny, plates and utensils was very old . Cupboards in bedroom was not in a good condition Housekeeping was not so good The best thing of the property is location and reception staff
Stayed 11 nights in Jun 2022

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 7 nights in Jun 2022

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, I would recommend.
Stayed 8 nights in Mar 2022