6/10 Okay
Duke
Apr 17, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Recommended: see the/your room BEFORE you bring your luggage up, to make sure the photos on Expedia you saw for the room are similar to the room you reserved itself.
For example: if the picture for your room on Expedia shows a round table with 2 chairs, along with a wooden furniture luggage stand, you should expect to see in your room a round table with with 2 chairs and a wooden furniture luggage stand. Am I right?
When I signed up for the room, the pictures showed a round table with 2 chairs, along with a wooden furniture luggage stand. That is not what was in my room. The receptionist (when I made him very clearly aware that the room did not match the Expedia pictures) put the onus on me to check the room first. He also said (paraphrase) this is how it is in London. Sound advice perhaps, albeit after the fact. Lesson earned. File under "fool me once."
Duke
Stayed 2 nights in Apr 2025