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Mornington Hotel London Victoria

4.0 star property

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Photo gallery for Mornington Hotel London Victoria

In-room safe, soundproofing, iron/ironing board, bed sheets
In-room safe, soundproofing, iron/ironing board, bed sheets
Reception
Front of property
Shower, free toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
25 Gloucester Street, London, England, SW1V 2DB
  • Buckingham Palace
    ‪18 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London Eye
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Quadruple Room, 2 Bedrooms, Connecting Rooms

  • 276 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms, Connecting Rooms

In-room safe, soundproofing, iron/ironing board, bed sheets

Family Suite, 3 Bedrooms, Connecting Rooms

  • 427 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | In-room safe, soundproofing, iron/ironing board, bed sheets

Classic Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Economy Double Room

  • 132 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, iron/ironing board, bed sheets

Superior Twin Room

  • 173 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

The Beverley Hotel

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
4.2 out of 5, Very Good, (649)
The price is $189
per night
$227 total
includes taxes & fees
Apr 8 - Apr 9
The Beverley Hotel

About this property

Mornington Hotel London Victoria

4-star hotel in London City Centre
24-hour room service, concierge services, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Mornington Hotel London Victoria offers 20 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Mornington Hotel London Victoria features tour/ticket assistance, concierge services, and 24-hour room service. Wireless Internet access is complimentary. This London hotel also offers express check-in, express check-out, and a front-desk safe.

Mornington Hotel London Victoria has designated areas for smoking.

24-hour room service is available.

Languages

English, Estonian, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 100 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Caswell Hotel
Caswell Hotel London
Caswell London
Hotel Caswell
Caswell Hotel London, England
Mornington Hotel
Mornington London Victoria
Caswell Hotel
The Caswell Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London
Mornington London Victoria
Mornington Hotel London Victoria Hotel
Mornington Hotel London Victoria London
Mornington Hotel London Victoria Hotel London

Mornington Hotel London Victoria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 653 reviews
Rating 8 - Good. 212 out of 653 reviews
Rating 6 - Okay. 81 out of 653 reviews
Rating 4 - Poor. 44 out of 653 reviews
Rating 2 - Terrible. 33 out of 653 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay for work Xmas party very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms. Modern and new furniture. 10 minutes to victoria. Great pub nearby the travellers tale.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

Liked: Property conditions & facilities
Disliked: Amenities
In the photos the rooms looked small but adequate. In reality the first room I was offered was tiny! The bed was crammed into a space under the window was small and only accessible from one side and no room even to put a bag in the room!! I asked for another room and got one slightly bigger but still tiny! The bathroom was new and nearly as big as the bedroom. It was on the 3rd floor and no lift but lots of steep stairs. No good for older people or children!! We were supposed to stay 2 nights but left after 1 due room! Would never stay again! The photos are deceptive!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, clean and coin central London location
Nice quiet location but within walking distance of Victoria/pimlico tube and facilities. Clean, quiet homely hotel room - compact but comfortable. Tea/coffee facilities / coffee machine would be an asset - however overall good especially given the central London location. Charming receptionist!
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel and experience !
A lovely stay, Nicole in reception was wonderful and very attentive, the room was great and shower was awesome. Location was very handy for what I needed and would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The help staff were lovely!
Stayed 5 nights in Nov 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful street; Building converted from flats or apartments, so inside is ultra modern for those that like that. Rooms are tiny but clean and quiet, except when other guests are inconsiderate. I had a nice stay and slept well. These supposedly energy saving UK upgrades to electricity and tech should require multiple adapters US;UK;EU in room. Still need adapters when traveling. Big drawback is no lift. No Lift!

2/10 Terrible

Ikram

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a double room when i arrived at the property with my little baby, when i opened the door of the my room it was a twin room. I immediately went to reception to complain, the guy said ‘this is the only room available, i can cancel and you can find another place to stay’ imagine the anger?? At 11pm! Only reason I booked this hotel was because they had a double room available but clearly they didnt? He said it was not available so we joined 2 single beds? My pregnant wife and little baby had to suffer all night! I called the hotel twice prior to attending to ensure everything was in place, specifically asking to not be in the basement too and i was told “dont worry your double room is not in the basement. In the morning when checking out i asked to speak to a manager and was told rudely ‘she is busy’ so i walked out and contacted expedia - expedia contacted the hotel and the hotel LIED by saying they gave me a king size bedroom? And courtesy checked on us twice? Which they did not. Thank goodness i took photos and videos of my room. Expedia contacted again and were told by the hotel that they will offer me £10 compensation. I don’t know whether this was to add salt to the wound? Mornington hotel is a must avoid! You book one room and they give another. Very rude staff! Apart from chocolates and water provided NOTHING else was good about this stay and i am extremely disappointed. I will be taking this further as i do not wish this upon anyone in their visit.
Stayed 1 night in Nov 2024

4/10 Poor

Loyiso

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dissapointed
The compactness of the room, can hardly move the alarms after 1:30am, could not sleep afterwards great marketing but poor, not what's on the internet staff is friendly and helpful, can't fault them the lies about parking on website were the worst when that was the biggest criteria...absolutely nowhere to park overnight in any of the close-by street, Victoria train station charges £32 a night... Be honest, do not raise expectations and then make us feel bad when we get dissapointed, the staff service us excellent though...they probably know we are being fed lies on the website
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a convenient area for my London projects
Stayed 8 nights in Nov 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities
Small room
Very clean and well decorated. Very small rooms. Our Economy Double was in the basement with a skylight, not as shown in the photos.
Stayed 1 night in Nov 2024

6/10 Okay

Salah

Not bad
Stayed 1 night in Nov 2024

6/10 Okay

keith, West Dundee

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very very small, but clean and nice. The location is fantastic. I would stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Marylou

Disliked: Cleanliness, property conditions & facilities
The comforter was duty, no elevator and not breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mornington Hotel … worth it.
Amazing front desk, especially Nicole. We found that many boutique hotels in London have small rooms, but with her help we were comfortable in our room.. Being close to Victoria Station made it better, especially for trains, buses, and hop-on hop- off buses,
Stayed 5 nights in Nov 2024

6/10 Okay

Bernardo

Traveled with group
Liked: Staff & service
Good for a quick stay! Not good for a big family! No lift so carry all your bags. Room are very very small, can hardly move around, but like I said for a quick with a small hand carry bag it’s a good place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexander

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and bathroom was lovely. Staff were lovely. Only negative (tiny one) was there wasnt a window in our room which would have been better. Otherwise, very convenient and safe place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and comfortable room
Very quiet, comfortable and clean room. However, I personally think it’s not necessary to have all those cushions in that particular small (standard double) room. It really get in the way when you think about any emergency situation plus you get no room for your belongings. Anyway, the staff are all very friendly and helpful. It’s a pleasant stay!
Stayed 1 night in Nov 2024