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Chelsea Green Hotel, Sonder by Marriott Bonvoy

4.0 star property

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Photo gallery for Chelsea Green Hotel, Sonder by Marriott Bonvoy

Lounge
Lounge
1 bedroom, individually furnished, iron/ironing board
Lounge
1 bedroom, individually furnished, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$246
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
35 Ixworth Place, London, England, SW3 3QX
  • Natural History Museum
    ‪9 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Chelsea Green Hotel, Sonder by Marriott Bonvoy

4-star hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has free breakfast and free WiFi in public areas. Housekeeping is available on request.
Chelsea Green Hotel, Sonder by Marriott Bonvoy offers 57 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Chelsea Green Hotel, Sonder by Marriott Bonvoy is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

My Chelsea Hotel
myhotel Chelsea
My Hotel
myhotel Hotel Chelsea
Myhotel Chelsea Hotel London
Myhotel Chelsea London, England
myhotel Chelsea Hotel
Myhotel Chelsea London
My Chelsea London England

Chelsea Green Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 612 reviews
Rating 8 - Good. 228 out of 612 reviews
Rating 6 - Okay. 99 out of 612 reviews
Rating 4 - Poor. 52 out of 612 reviews
Rating 2 - Terrible. 24 out of 612 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sara Schaefer

Traveled with family
Disliked: Amenities, property conditions & facilities
Awful - massive rip-off for the price. Nasty and unhelpful staff (our room was ready at 3 pm but he said if we entered before 4 pm they would charge us $50, ridiculous at a $450/night hotel) He made us sit and watched the clock before he gave us the keys. Then, the coffee maker was broken, the hook in the bathroom was very obviously broken and should have been fixed and we were kept awake all night by the guest in the room next door snoring — showing how cheap and flimsy the hotel was. Sonder is a RIP OFF - so many better hotels around London and Chelsea for the price.
Stayed 1 night in May 2025

4/10 Poor

Shang

Traveled with family
Disliked: Amenities, property conditions & facilities
We had to pay 35 pounds for earlier check in at 1:30 pm. Then at 3 pm, a fire alarm went off which interrupted our sleep. Room facilities were poor, which had only one small chair and desk. They don’t provide any cleaning at all. You have to ask for towels and toilet papers. No tissue box.
Stayed 3 nights in May 2025

2/10 Terrible

Sara

We arrived at 3 pm and were told our room was ready, but that if we wanted to enter before 4 pm, we would have to pay an additional “early” check in fee of $30. Ridiculous. The man at the check in made us sit there for 1 hour watching the clock before he “allowed” to enter our room at 4 pm. 3 pm is hardly “early” check in and plus the room was ready - absolutely no effort was made to be accommodating, instead just to extort us for $30.
Stayed 1 night in May 2025

4/10 Poor

Rosamund

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Everyone booking this hotel should be aware that they do not service the rooms during your stay. It is small, basic and ends up dirty if you stay longer than a night.
Stayed 3 nights in May 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff are not interested and look like they don’t want to be there. The door lock system is absolutely stupid. The room was clean and the bed was very nice. Breakfast was basic and no one could work out the coffee machine it was too complicated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location close to Chelsea Common, and an easy (and beautiful) walk to South Kensington, is just amazing. And the relatively low cost to stay, I'd say, was very compelling for the area. The simple breakfast was high quality and well done. The rooms were simple, bare but had what you needed, and most importantly, very well priced. Highly recommended.

4/10 Poor

Rosamund

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for three nights and the room was not serviced once. I asked for fresh towels and they never arrived. Breakfast is poor. The area is quiet, perhaps a bit far to tube stops but great to get a real taste of Chelsea and the Kings Road.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Superb location, great value for money, lovely accommodation - very comfortable
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room great staff. I needed a safety mat for a very slippery shower none provided. No instructions on how to use the oven in the kitchenette. Otherwise perfect for our stay and would return.
Stayed 1 night in Mar 2025

8/10 Good

Sabine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I mentioned on another stay there, I think the floor in the rooms I stayed in (during my stays there) need a bit of TLC. They look old and dingy and well-worn, are getting grey, so it give the impression the room is not clean… Also it would be nice to get some tissues or cottons in the bathroom. This time around there was no cream in the bathroom either. Those are little things that goes a long way… We had a big room with sitting room and the bed is extremely confortable, the sofa bed is lumpy (we did not use the bed part of it). But the location is excellent, the staff very nice, the breakfast pretty good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Nathan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francesca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Disappointed…

We were staying at the Chelsea Green for practical reasons as it was close to the hospital, so we used it as a base really. For the price, I was disappointed. The room was looking a bit tired. The floor was worn, the bathroom floor tiles chipped, the chair a bit rickety. There was limited daylight in the room. There was nowhere to sit in the room, other than on the bed. Breakfast was continental style and a little limited in offering. The breakfast room is fairly small and was often full at peak times. The reception desk was often unmanned. I wouldn’t choose to stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service
Stayed 6 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Nicola

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

I love the sonder hotels - excellent stay
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Stayed 1 night in Jan 2025

6/10 Okay

Jason

Business traveler
Disliked: Room comfort
Fantastic value for money / no bar or facilities though
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price.

Fantastic to have windows that open for fresh air - excellent shower, great location, comfortable bed. Relaxed stay.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Stayed 1 night in Dec 2024

6/10 Okay

Troy

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2024