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Norfolk Towers Paddington Hotel

4.0 star property

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Photo gallery for Norfolk Towers Paddington Hotel

Club Twin Room | In-room safe, desk, blackout drapes, soundproofing
Front of property
Lobby sitting area
Combined shower/tub, free toiletries, hair dryer, towels
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪14 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, blackout drapes, soundproofing

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room

In-room safe, desk, blackout drapes, soundproofing

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Twin Beds

Room amenity

Executive Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

In-room safe, desk, blackout drapes, soundproofing

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $117
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$141 total
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Mar 30 - Mar 31
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About this property

Norfolk Towers Paddington Hotel

Hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Norfolk Towers Paddington Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 7.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.00 for adults and GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 218 out of 719 reviews
Rating 8 - Good. 304 out of 719 reviews
Rating 6 - Okay. 118 out of 719 reviews
Rating 4 - Poor. 48 out of 719 reviews
Rating 2 - Terrible. 31 out of 719 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Reuben

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Worst experience
The bed was super small and so was the room, it was raining so the windows wouldn’t close properly so you could hear the water streaming down, the room temperature was extremely hot even which made me put the aircon on which woke me up as I was hot and cold. The shower was shocking as it was at an angle. I was disgusted and kept on banging my head as there was no room to move and the actual bathroom door would not fully open when I was at the sink. Not even a bottle of water was there. On top of that, the restaurant was apparently closed on a Sunday so when I arrived, I had to look elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie, Las Vegas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Paddington Station, Heathrow Express and underground. Walking distance to shopping, restaurants and other transport for getting around London. We had a very large, clean room in the new tower. Beautiful bathroom with double vanity. Our friends weren’t so fortunate. They were in main building basement and had a horror of a room…musty, damp with steps in various areas. Definitely ask to stay in new tower!
Stayed 1 night in Dec 2024

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly check-in. Very easy walk to Paddington or Edgeware Road tube stations. Room was very small but very clean and comfortable. Downsides were lack of sound proofing and ‘double’ bed that was two singles pushed together but that were different heights so created an uncomfortable join down the middle. Would use again for another short work trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Luce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back to this hotel. Our room was very clean. Steps away from Paddington station, great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa, Flagler Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean & comfortable.

6/10 Okay

Charmaine

Disliked: Property conditions & facilities
Needs improving
Walls were thin, could hear lots of noise from other rooms all night. Check in was slow
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Lucy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Check in: Friendly and efficient Room: Quiet and comfortable room. Room and en-suite were small but ok for me as a solo traveller. Location: a short walk from Paddington Station.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & just a short walk from Paddington station. Staff friendly & attentive I've already booked a third stay in December. Breakfast is first class dont miss it.
Stayed 1 night in Oct 2024

6/10 Okay

DIANA

Stayed 4 nights in Oct 2024

6/10 Okay

HUSSAIN

The property clean but the rooms very narrow ....i book for 2 person only stay in hotel 1 person
Stayed 5 nights in Oct 2024

10/10 Excellent

Katherine, Waterdown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay when having to catch the Heathrow Express or just jump on the tube to get around London. Comfortable and clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, our room was a little tight. Bathroom could feel more spacious with outward opening door. Overall had a good stay.
Stayed 2 nights in Sep 2024

8/10 Good

Katy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Lorraine

Stayed 3 nights in Sep 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic just a few minutes walk from Paddington station and loved the close proximity to Hyde Park. Heaps of food places nearby & convenience store right across the road from hotel. A quiet street & safe location. I would definitely stay again.
Stayed 8 nights in Sep 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great spot just round corner from paddington station breakfast was nice although the room was bit small overall was great would stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convienent to Paddington Tube. Best part was the afternoon tea they offer..
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, efficient and very helpful. The room was very clean - breakfast was very enjoyable with a good mix of foods and beverages. I will certainly be booking in there again on my next visit to London.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia

Traveled with group
Disliked: Cleanliness, staff & service
The location was great, and generally the room was nice - quite spacious by London standards. However, cleanliness left a lot to be desired. On the day of check in, my sheets had a blood stain on it. I reported this to the front desk and when I returned to my room in the evening, the sheet was still there. The night employee had to get a new sheet and try to make it himself (since housekeeping had gone home). He also told me to speak with the manager in the morning - I did, and showed pictures of the blood stain, and there was never any follow up from the manager. We also noticed that when they clean your room, they don't change the sheets - they only make the bed and bring new towels. Several times new pillowcases were left on top of our suitcase. But then why not just change them? Additionally, if this matters to you - the rooms don't really come with deadbolts that you can lock when you're inside.
Stayed 10 nights in Aug 2024