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Novotel London Brentford

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London Brentford

Indoor pool
Lounge
Minibar, in-room safe, desk, soundproofing
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
Great West Road, Brentford, England, TW80GP
  • Gtech Community Stadium
    ‪12 min walk‬
  • Gunnersbury Park
    ‪13 min walk‬
  • Syon Park
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton London Syon Park

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (981)
The price is $165
per night
$198 total
includes taxes & fees
Feb 2 - Feb 3
Hilton London Syon Park

About this property

Novotel London Brentford

4-star Brentford hotel walkable to Thames River
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel London Brentford provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2960 square feet (275 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Novotel London Brentford has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Takara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service clean rooms and very comfortable bed we had food at your restaurant and I must say it was absolutely delicious we had the lamb cutlets they was really nice i like the menu choices you have the staff are fantastic they are very polite I had my son with me who is a baby and a staff member got my son a small pillow for his high chair so that he had a bit of comfort as he’s was a bit small for the high chair I would definitely recommend and I look forward to returning
Stayed 1 night in Oct 2024

10/10 Excellent

Tammie

Liked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Plugs in room do not work/broken Shower heads are disgusting and should be cleaned Bedding has stains on them TV remotes not working
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Received a free upgrade and the guest services was extremely friendly and attentive. The sauna and pool were just what I needed. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Mo.mostafa

Wounderful
Stayed 2 nights in Oct 2024

6/10 Okay

Viko

Traveled with family and small children
$21 per person for a very limited and bland breakfast is a ripoff. The hotel sink in our room was clogged and showers never got hot. I would not recommend booking here. The 65 bus does run through there which is convenient but other than that it wasn’t a good experience.
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel and staff were great!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dimitare, Mashpee

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn’t great. Coffee was bad.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but not close to the tube.
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Stayed 2 nights in Sep 2024

6/10 Okay

Nilesh

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very good and alert. Check in and out super fast and good. Good room, most area clean under sofa cushion is very dirty. Shower is very good. Cleaning staff is good. Taxi by hotel is much more dear than Uber ride. Sainsbury local is handy. Bed is firm which I like pillows also. Breakfast feel so so, lemon mint water at entrance is thoughtful.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tommy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and approachable personnel. Beautiful looking and clean hotel. Easy to navigate. Great facilities. High quality and great selection of foods and drinks available at breakfast. Lovely, comfy, spacious and well kept rooms. Would definitely use again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with decent city centre facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a 5 night stay at this hotel. We cannot fault it. The service was excellent (a special thanks to Roberto for your help on checking in) The breakfast was very good with a large selection and plenty to impress our 6 year old daughter. We enjoyed using the pool. Our room had everything we needed. We found the hotel to be in a convenient location with Brentford station just a short walk away. The only suggestions we would have would be to put non-slip mats in the swimming pool changing room as not only did our daughter slip over, we also saw the same happen to another guest. We also felt the pillows could have done with being replaced as they were rather lumpy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jemma

Liked: Amenities, property conditions & facilities
Lovely hotel, enjoyed my stay. Room has everything you want, lovely walk in shower, large flat screen tv, tea and coffee making facilities, stay deposit box. Sauna and pool wonderful, free shampoo and conditioner for the swim and in your room. Could not find a hairdryer in room, foox for dinner excellet about £20 for a main, excellent service. Breakfast simply divine-eveything you could wish for! Staff helpful and attentive. There should be a sign though saying reception, person on laptop by a desk but I didn';t realise that was reception! Snacklyou can purchase by door and seats to sit on and places to charge your phone.
Stayed 1 night in Sep 2024

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Peter Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and quiet. Also liked the cashless system.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024