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Novotel London Brentford

4.0 star property

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Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
Minibar, in-room safe, desk, soundproofing
Exterior
Indoor pool
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
$112
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Great West Road, Brentford, England, TW80GP
  • Place, Syon Park
    ‪15 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪15 min walk‬
  • Place, Twickenham Stadium
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(42 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Holiday Inn London Brentford Lock by IHG

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  • Restaurant
  • Air conditioning
  • Gym
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About this property

Novotel London Brentford

4-star Brentford hotel walkable to Thames River
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel London Brentford offers 202 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Novotel London Brentford provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2960 square feet (275 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Novotel London Brentford has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Elements - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Reviews

Novotel London Brentford Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 1023 reviews
Rating 8 - Good. 255 out of 1023 reviews
Rating 6 - Okay. 68 out of 1023 reviews
Rating 4 - Poor. 29 out of 1023 reviews
Rating 2 - Terrible. 50 out of 1023 reviews

Reviews

6/10 Okay

casey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aida

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor check in experience. Room was okay.

I arrived an hour after the check in time to ensure my room would be ready, only to be told the room wouldn’t be ready for ‘maybe another 45 mins to an hour’. No apology, no explanation and couldn’t care less about the inconvenience of needing to get ready to attend a wedding. After pushing for a more reasonable timeframe, i was told i could have a twin room. Better than nothing but terrible service and definitely will not be staying here again.
Stayed 1 night in May 2025

8/10 Good

Stephen, BRUGES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific VFM hotel option with excellent bus and rail connections to Kew Brentford and onto London. Rooms are spacious, comfortable and bathrooms top quality.
Stayed 1 night in Feb 2025

6/10 Okay

YenYi

Liked: Cleanliness, property conditions & facilities
The hot water in the shower is not adjustable. The water temperature is too low for me.
Stayed 7 nights in May 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Aerson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
Stayed 1 night in May 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eamonn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was pretty good. I didn't find the bed very comfortable though, could have been more firm mattress.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just outside London.

Really pleasant stay at Novotel, Brentford. Business trip, didn’t require public transport though Tube 15 min walk. Parking available (£15/N), comfortable beds, good shower, lovely, helpful staff, nice area with small Sainsbury’s store nearby, limited food options without driving. Good WiFi and considering proximity to M4 at no point could I hear the traffic. Hotel has nice indoor pool and sauna. Towels provided at reception. Easy access to London via A4. Only issue for me was cost and quality of breakfast. £21 for buffet. I’d expect cooked to order for this price rather than food sitting in warm trays. The scrambled eggs soggy, bacon fry and orange juice from concentrate. Some patties and fruit but having stayed at Premier Inn, I’d say their breakfast is better & cheaper. Went local for breakfast on day 2 & 3.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Azam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad word to say, excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Lysette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic and so were facilities
Stayed 1 night in May 2025

10/10 Excellent

Jane

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

quan

Liked: Cleanliness, staff & service, property conditions & facilities
Goog
Stayed 2 nights in May 2025

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant, the lovely lady reception allowed us to check in early as I had just been discharged from hospital after treatment. She is a credit to the team and the hotel. Thank you so so much Novotel!
Stayed 1 night in Jun 2025

6/10 Okay

Rochelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Olatunde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get to and set very close to Kew and the gardens. Lovely set up with sauna and smimming pool and gym
Stayed 1 night in May 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Great gym and lovely rooms.
Stayed 1 night in May 2025