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Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Exterior
Reception
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
173-185 Greenwich High Road, London, England, SE10 8JA
  • O2 Arena
    ‪6 min drive‬
  • Tower of London
    ‪11 min drive‬
  • ExCeL Exhibition Centre
    ‪12 min drive‬
  • London (LCY-London City)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Greenwich

4-star hotel in Greenwich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Novotel London Greenwich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Aidan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Aletia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim
Front desk staff snooty and patronising ,room had red stains on carpet crumbs and generally grotty. Would not reccomend
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gregor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at this property but had a good experience. Room was clean and tidy and location was quiet and a good selection of shops a short walk down the road
Stayed 1 night in Dec 2024

10/10 Excellent

Bevis

Stayed 1 night in Dec 2024

4/10 Poor

Rhian

Disliked: Staff & service
Poor communication between Novotel & hotels.com
Wouldn’t recommend. Booked Novotel London Greenwich via Hotels.com The breakfast that is mentioned in the booking will not be honoured at the hotel, where they will try and charge you an additional £21 each.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, amenities
We felt the staff on reception weren’t particularly engaging. The bar and staff were good. Room a little tired but otherwise good. Way too hot but they said that was being sorted. Brilliant location for the station snd all the sights. Would stay again
Stayed 3 nights in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay away
Had to move room 3 times, staff were lovely but I cannot recommend this hotel. The beds were so uncomfortable and no air conditioning so felt like a sauna.
Stayed 2 nights in Nov 2024

4/10 Poor

Bren

I was so disappointed with my bathroom. It looked tired and old fashioned and wasn’t very clean. The bed was the most uncomfortable I had ever slept in. The pillows were like rocks! I asked the concierge to find me another bed but he said there were no mattress toppers or different pillows. A 4 star hotel … I think not. Nearly £200 per night. Then £21 extra for a fried egg for breakfast !!!
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was always hot
Stayed 5 nights in Nov 2024

4/10 Poor

Elena

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The bathroom in room 325 was in appalling condition. It looked like it was last updated decades ago. Sink was blocked, and when unplugged it was leaking on the floor. Floor tiles had cracks and grout was missing. Fittings were rusty and the drains were in very poor condition. Overall, very unappealing and dirty/broken looking. It made me feel uncomfortable taking a shower or brushing my teeth, I opted using the office bathroom instead. When I spoke with Receptionist about it, I was told they will report to Management, but that was of little use. Would not stay here again and would not recommend; Travelodge next door is a much better option.
Rust on the shower pole
Missing grouting on the floor
Blocked sink
Disgusting looking drain
Stayed 1 night in Dec 2024

4/10 Poor

Rick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Looking down at its heels. Poor cleanliness. Old toilet roll left. No attention to detail - no spoons. No spring water. Broken air conditioner. Noisy side of hotel and near lifts when asked not to be close to lofts or back of building! Poor reception and slow. Always the same for every stay.
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Tod, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual!
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Business traveler
Disliked: Room comfort
Helpful staff, outdated cooling systems
Room 147 has no suitable cooling system which was addressed with Management after a terrible night of being overheated. The room has no external window, only one that opens over the reception/bar area so you are kept awake late due to bar noise. Room heating was attended to by maintenance but remained far too hot through the night with no ventilation. A fan was provided after asking but did little to help.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot stuff
Really nice hotel but the room was too warm even when the heating was off. Left the window open all day which helped a bit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tod, Airdrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Bar/restaurant particularly amazing. Noteworthy were the staff in the bar/restaurant....so friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Nice location
It is a nice place to stay, and simless to check-in. Good location
Stayed 1 night in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has an ample Gymn and Sauna. It is very well located for exploring London
Stayed 5 nights in Nov 2024

10/10 Excellent

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Steeve

Traveled with family
Liked: Staff & service
Pleasant stay for a night
Room was basic but functional but too warm with very little control. Bathroom fan did not work so no odour extraction possible. Sink was not particularly clean around the plug. Location was very good to be able to catch the train and communal areas were pleasant. Breakfast was very good and of a high standard.
Stayed 1 night in Nov 2024