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Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Exterior
Exterior
Restaurant
Reception
Minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
173-185 Greenwich High Road, London, England, SE10 8JA
  • O2 Arena
    ‪6 min drive‬
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Tower of London
    ‪12 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Greenwich

4-star hotel in Greenwich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Novotel London Greenwich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1005 reviews
Rating 8 - Good. 352 out of 1005 reviews
Rating 6 - Okay. 129 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

6/10 Okay

Marcus

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Steve

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bathroom was dirty (hair in shower), old and stained sink. Coffee machine leaked, soaked everything on the table. No replacement of coffee cream.
Stayed 3 nights in Feb 2025

10/10 Excellent

Omolaja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nina

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Toom temp too hot

The room was too hot and the air con didn't work. Also the eco friendly poster in the middle of the plastic plant wall is just ridiculous . Foyer had nauseating artificial air freshener scent gave me a headache
Stayed 2 nights in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Welcoming, helpful staff, clean and convenient location
Stayed 2 nights in Feb 2025

6/10 Okay

Emma

Stayed 1 night in Feb 2025

10/10 Excellent

ZAHID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Feb 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service
Great location for access to the O2, just a short bus trip. Plus was located a stones throw away from Grenwich train station which was perfect for travelling in to London. The room was a little tired but was clean and big. Breakfast was good with lots of options and the bar area had a great atmosphere to it. Will definitely return when next visiting the O2.
Stayed 2 nights in Feb 2025

8/10 Good

Kevin

Business traveler
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay in Greenwich

The hotel is perfect for exploring Greenwich itself. It's right next to the train station (mainline and DLR) and there are plenty of things to do and restaurants close by. They have a secure room for bags, for before check in and after check out, which is very useful. On check in we were asked to pay for breakfast, and I thought I had already paid for that but didn't have the time then to check. I checked later and they did refund me, but they said it was an error the system not showing breakfasts on there properly from other booking systems. I would have hoped that they would have asked me to confirm where I had booked to save this problem. The room itself was spacious, with a large comfortable bed. It was overall clean, and had a large TV and a desk which swung out to give more working space. It was a weird layout though, with the toilet on its own in a very small space as you entered the room, and the rest of the bathroom off the bedroom area itself. The kettle and mini fridge was also near the door, but the rest of the hot drink facilities were on the other side of the room near the window. Breakfast was good, with a wide choice. We did have to wait to be seated, ending up asking the reception to help us, and others just walked in without anyonw checking they had paid for breakfast (and at £15.99, it was on the more expensive side). We felt the hotel was set up for the international traveller.
Stayed 1 night in Feb 2025

6/10 Okay

Ratnayake

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
When I checked into the hotel, I was disappointed by the reception staff’s lack of friendliness. There was no warm welcome or even a simple smile. Instead, I was met with questioning that made me feel like I was staying for free.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Stayed 1 night in Jan 2025

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities

A mixed experience

My partner and I stayed here for one night while in London. The room was spacious with a large bed and sofa, there was complementary water in the fridge for us and the toiletries were a nice touch. Also the bed was really comfortable. However, the room was really quite run down and the bed sheets were stained. I have added a picture for reference. We had to lay a blanket over the sheet as I felt quite uncomfortable sleeping on it. The staff were not over friendly or helpful. The man who was on the bar was unbelievably slow and my partner and I as well as other customers were really frustrated at the service with some leaving due to the long wait times for simple orders.
Stain on the bedding
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, convenient hotel!

Good hotel, safe and right beside the train station. Near pubs and grocery stores. Location is perfect. Comfy, but well used rooms. Bathrooms could use a refresh! Overall I would rebook in the future!
Stayed 4 nights in Jan 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

This is a great choice for a visit to London. Stylish and comfortable and excellent value. Adjacent to Greenwich station. Greenwich itself has lots to offer but London Bridge only ten mins on train
Stayed 1 night in Oct 2024

6/10 Okay

Christian

Liked: Staff & service, property conditions & facilities
It was nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025