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Novotel London Greenwich

4.0 star property

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Photo gallery for Novotel London Greenwich

Restaurant
Reception
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
$102
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
173-185 Greenwich High Road, London, England, SE10 8JA
  • Place, O2 Arena
    ‪10 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪13 min drive‬
  • Place, Tower of London
    ‪18 min drive‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(65 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Greenwich

4-star hotel in Greenwich
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1184 square feet (110 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Novotel London Greenwich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Reviews

Novotel London Greenwich Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 421 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 133 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Amenities
More USB spots …one of the electric plugs wasn’t working..547
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed all of the meals we ate here which included breakfast daily, one dinner, and afternoon tea. Bed was comfortable. Beds were remade several times but sheets were not changed on the days we asked for rooms to be serviced.
Stayed 7 nights in Jul 2025

6/10 Okay

Melissa

Traveled with family
Staff was extremely rude when we checked in. Rooms are ok. Beds are not comfortable at all! Breakfast was really good.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible, avoid

it was terrible, the pillows were stained and the floor had significant staining and the toilet was small, we could not fit into the toilet, the paint job was terrible, the television kept turning off and on randomly, no telephone for room service and other services they offer, really disappointed, really loud noises all day and all night, lots banging at night ,could not sleep or relax . we went down to see someone and there was no one there so had no sleep & horrible night it was a 2 star hotel at best. staff were liars. small room, strange layout, door in room which led to another room ,dirty room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JENANTH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Bathrooms need a coat of paint otherwise a good mid range hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, room comfort

Not a luxury 4 Star Hotel

It is my first time staying at this hotel chain, it didn’t start well because we arrived very late night and was super tired. The check-in was pleasant and we got to our room and realised that the sofa bed had not been made up. Not wanting to go back down I opened the sofa bed myself but found no sheets to make it up so I had to go down to reception to ask for some sheets. The lady was apologetic and had said that it must’ve been a mistake with the Housekeeping because the bed should’ve already been made up which was reassuring to hear because I would have thought the bed would’ve been ready given it as a four-star hotel. They asked if we could move rooms for the night for the room offered to us was a standard room and I had paid for an executive room. I accepted as it was very late and it was not the person’s fault on reception. We were offered the same level of room the following day, but it would’ve meant moving all our luggage again including our cosmetics from the bathroom so we decided just to stay put. The bathroom looks very tired and could do with re-grouting otherwise it was fully equipped for what we needed . This room oversight really surprised me for a 4 star hotel and I am certainly not in a hurry to rebook but I am not adverse to it either if there are no other options should we find ourselves in the same location again in the future. In my experience when travelling to London and wanting a 4 star hotel, the best so far has been Doubletree by Hilton.
Stayed 4 nights in Jul 2025

2/10 Terrible

Becky

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent staff. Room was perfect. Lobby and bar area is really nice! Wish we’d had more time to enjoy it. Great for getting train into London. We stayed here as going to a concert in the o2 and it was super easy to get to using the train and underground.
Stayed 1 night in Jul 2025

10/10 Excellent

Sally

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with very comfortable bed and even the pillows were great. Next to Greenwich station so easy 30 minutes to central London. Parking expensive at £25 a night and breakfast an additional £16 so did feel a bit over priced. Breakfast was very good. Would stay again but get train there next time.
Stayed 2 nights in Jul 2025

2/10 Terrible

Loukia

Stayed 1 night in Jun 2025

6/10 Okay

Owen

Traveled with family
Stayed 1 night in Jun 2025

8/10 Good

Debra

Liked: Staff & service
Tired
Stayed 3 nights in Jun 2025

6/10 Okay

Eric

Traveled with partner
Good location for traveling in London, but rooms are a bit dated- ours had some duct tape over wall sockets. The front office check in staff leaves much to be desired, after we checked in we were hounded to pay for our room early no less than 3 times. Mind you this was after our 10 hour flight and jet lag setting in. Good restaurant, but it’s very understaffed. Honestly the only reason to stay here is it is a great location for getting picked up for bus tours and hopping on the train.
Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the train station. It's very convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one was there on Reception to issue room key on arrival. Had to wait quite a while for someone to show up. No where to ring or push a bell for service. Hair dryer in room was very battered and scarred with most of the paint missing off the body of it. It did work ok.
Stayed 2 nights in Jun 2025

8/10 Good

Gudrun, Seneca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located to dining and harbor. Even though the DLR is right beside it, we didn't hear any noise from it. Would definitely recommend. Booked this hotel pre-cruise.
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jun 2025

6/10 Okay

Stacey

Stayed 1 night in May 2025