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Novotel London Paddington

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Paddington

Front of property - evening/night
Exterior
Exterior
Fitness facility
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Paddington Central
    3 min walk
  • Hyde Park
    16 min walk
  • Kensington Gardens
    18 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Lobby

Hilton London Metropole

Pet friendly
Free WiFi
Restaurant
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4.0 out of 5, Very Good, (858)
The price is $439
per night
$527 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Novotel London Paddington

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Novotel London Paddington provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Novotel London Paddington is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Elements - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from April 26 2024 to November 30 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1003 reviews" "
Rating 8 - Good. 333 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 48 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip, North York

Traveled with family
Liked: Amenities, property conditions & facilities
Hotel under reno. It gets noise but only better 9 to 5.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location; very walkable to Paddington Station from where you can get anywhere in London. The staff were superb, the hotel was clean and very modern and the rooms quite spacious and comfortable. The area around the hotel was very quiet but within a short distance there were lots of lively dining spots. The breakfast had lots of wonderful choices for all tastes. We would definitely return to this hotel for future stays in London.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tiffany, Watchung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

WILLIAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and standard of accommodation. A perfect stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in a great location
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Elka

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Slightly out of the way for our itinerary but that was our choice. Room was for 2 adults 1 child and room was only made up for 2 (happens in a lot of places and was quickly rectified). However, building work going on at the hotel, scaffolding up and some noise. When we got to the room, could not see out of windows due to scaffolding and covering. This was not explained on Expedia site or communicated by the reception staff at check in. We were glad we arrived on a Friday, as not sure who would be outside your window waking up on a working day!
Stayed 1 night in Aug 2024

10/10 Excellent

Aimee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, staff were so helpful and couldn't do more for me and my 2 kids. Convenient for Paddington train and tube station.
Stayed 1 night in Aug 2024

8/10 Good

Lanning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Had a leak in the bathroom that was taken care of quickly. Two foldout beds were opened, even though we did not need them for two people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Zahir Abdul Shamsudin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately had construction going on which was noisey
Stayed 3 nights in Aug 2024

4/10 Poor

Mariana

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, great area
Stayed 4 nights in Jul 2024

10/10 Excellent

chiu

Stayed 1 night in Jul 2024

10/10 Excellent

Ailish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. Would have greatly appreciated being told there was extensive renovations being carried out to the hotel exterior. Our view from our room (previously fabulous) was of scaffolding and tarp and tools. Nothing else at all. Very very disappointing. It was a special birthday surprise trip for my husband.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I didn’t not know they were doing such an expansive renovation that would be so loud. We travelled with a little one so this wasn’t great for us.
Stayed 3 nights in Jul 2024

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is currently under construction- they start drilling and banging very early. They don’t verbally mention this upon check-in. It is a small blurb on their welcome letter. You have to book a time to use the pool and it closes very early ( not convenient or spontaneous). Not good value for the money because of the above reasons. Otherwise, it is a good location and clean room.
Stayed 1 night in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several problems with the hotel. First, when booking with Expedia we were not told that the hotel was under construction. Our room was not very clean. The bathroom sink took about 20 minutes to drain after each use. There were only 2 usable electric outlets which does not work well for family with many devices to charge. I would not stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Taylor

Stayed 6 nights in Jul 2024

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I gave 4 out of 5 stars for Property Conditions & Facilities is because the outside of the hotel was under construction. And that’s only because I think I should have been notified prior to my stay. Otherwise, everything else was lovely. Constantly clean and easy to navigate layout. And though I had limited interaction with staff, any time I did speak to anyone, they were all great!
Stayed 6 nights in Jul 2024

10/10 Excellent

Nai Shing Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property bis easy for access to Underground and Railways with a short walk of 10mins. The surroundings are attractive with the grand Union Canal. The staff there are helpful and the breakfast included is a very good quality English breakfast. The Ac worked very well and quiet. Our room was not cleaned daily during our 9 days stay. But once we asked the reception, it was cleaned. We killed a crawling bug - about 3cm on our room carpet. So we requested the room to be cleaned that day!
Stayed 9 nights in Jul 2024

10/10 Excellent

Lynn Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel
Stayed 3 nights in Jul 2024