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Novotel London Paddington

4.0 star property

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Photo gallery for Novotel London Paddington

Front of property - evening/night
Terrace/patio
Fitness facility
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel London Paddington

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area. Housekeeping is available on request.
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Novotel London Paddington provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Novotel London Paddington is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Elements - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 509 out of 1067 reviews
Rating 8 - Good. 354 out of 1067 reviews
Rating 6 - Okay. 127 out of 1067 reviews
Rating 4 - Poor. 47 out of 1067 reviews
Rating 2 - Terrible. 30 out of 1067 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Alan

Stayed 1 night in Dec 2024

10/10 Excellent

Garet

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

2/10 Terrible

Ben

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Seble

Traveled with family
The hotel is centrally located to a train station. It was very easy to be in and out.
Stayed 2 nights in Nov 2024

8/10 Good

Khalid

Liked: Cleanliness, staff & service
Linen, floor & carpet were below standard for 4-stars hotel .. food , access & staff were very helpful and cheerful
Stayed 7 nights in Nov 2024

8/10 Good

Christian

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Great location. Swimming pool was too cold to use but the rooms are boiling and no way to cool down
Stayed 2 nights in Nov 2024

6/10 Okay

sam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not a great experience
Nice enough hotel nice communal areas however room small and neither the hotel or hotels.com informed us building work was going on. We had scaffolding outside our window asked to move rooms but told no, this was very noisy on Friday so do not reccomend if travelling long hours and want day time rest. the sofa bed is also made up on 2 single beds with metal inbetween not ideal for young children. We messaged the hotel twice prior to arrival to request a cot but not cot when we arrived. The pool is not warm at all. All the guests were saying you can’t stay in it for even 15 minutes. Only one tea bag in the room. Breakfast crowded and not enough tables or staff to manage it. Also the access is not ideal. It’s a 5 min walk to get a taxi again with you children and luggage etc not ideal. Informed reception about our disappointment and they were nothing but defensive
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nana

Stayed 1 night in Nov 2024

10/10 Excellent

Thiphasone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located 5 minute walk to Paddington Tube station. Nice bar/restaurant with very nice staff. They are going through renovations but the makeshift checkin center/desk was convenient and nice. We will probably stay there again because the Heathrow express goes directly to Paddington, making the transfer to and from Heathrow really easy.
Stayed 6 nights in Nov 2024

2/10 Terrible

Tim

Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Traveled with family
Liked: Amenities
The Foyer and spa of the hotel are lovely and staff polite. The rooms are tired and need modernising. No usb points and strange toilet separate from rest of bathroom situation with no sink next to toilet so you have to walk through your room to wash your hands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marina

Stayed 2 nights in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, our room faced the train track but we never heard the trains. Our room could use updating like new carpet but everything felt clean and accommodating. Breakfast was good, would have loved a non dairy milk option but otherwise lots of options for food. The construction only happens during the day and we were always out to see the city so we never noticed it. I would stay here again.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service 5*
Amazing service as always. Easy to get around London with underground and train stations near by. Hotel staff friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic 2 nights stay with our 5year old daughter. Facilities and staff were fantastic. We will definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

JARBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2024

8/10 Good

Jen

Stayed 1 night in Sep 2024

8/10 Good

Kristel

Traveled with family
Liked: Staff & service
Overall it was a good stay for 2 nights. Carpets are stained, which that's why I didn't leave a higher rating on cleanliness. Staff don't always greet you when you arrive, it seems a more impersonal hotel.
Stayed 2 nights in Oct 2024