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Novotel London Tower Bridge

4.0 star property

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Photo gallery for Novotel London Tower Bridge

Serves breakfast, lunch, and dinner
Exterior
Exterior
Eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
10 Pepys Street, London, England, EC3N 2NU
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪8 min walk‬
  • London Bridge
    ‪13 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Eco-friendly toiletries, hair dryer, towels

Executive Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Tower Bridge

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Novotel London Tower Bridge features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services.

Novotel London Tower Bridge is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 55 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with very friendly front of house staff. Easy access to tube station.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Krishna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay, friendly staff and convenient location to Sky Garden
Stayed 1 night in Feb 2025

10/10 Excellent

C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Farina, Smørum

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff, nothing was too much trouble.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pooi San

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and so helpful. Lovely stay.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

Good hotel, excelent localization

It is the fourth time that we have stayed at this hotel. Although we like it very much, this time in particular the cleanliness was not good. The bathroom had a clogged sink that remained as it is for 8 days, and you could see the floor could have been better cleaned. Also, the bedsheet was not changed accordingly, until we removed it from the bed and threw it on the floor to signal that it should have been changed. Also, for the first time some guest from the lower room complained twice at the same day that we were making noise, dragging the furniture etc, which was not true - at the second time we were sleeping and we were bothered by the hotel staff about this guest complaint. We never had any issue similar to that, but unfortunately the front desk lady seemed to agree to the annoyed guest and not believe on us, just mentioning "some people are more sensitive to noise", seeming that we were really acting against the hotel rules, which made us disappointed, afterall, as said, it was the fourth time that we were at that hotel. Facts should be investigated for sure, but also the guests' history. Also, if we were making some kind of noise, the rooms close to us could have "confirmed" the fact - which they couldn't, as it did not happen at all. At the end, we learned that the complaining guest had left at next day, not having passed 8 days as we did at the hotel (so the next guest would have "the same problem" if we were "lying"), We have booked this hotel on February 2024, hav
Stayed 7 nights in Dec 2024

10/10 Excellent

Chrissi

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the hotel, the staff was great and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

ANKIT, Hummelstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

OHANNES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to subway, Tower and Tower bridge. Clean and quiet.
Stayed 6 nights in Dec 2024

10/10 Excellent

rik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Driver said the hotel was fantastic and in a great location and used tower bridge coach parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Stayed 2 nights in Dec 2024

8/10 Good

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

YANET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed that I could not get a room with a view of Tower Bridge which is the main reason I chose this hotel.
Stayed 5 nights in Nov 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ana

Stayed 2 nights in Nov 2024

8/10 Good

Divina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean and quite close to the station and to go night out for a drinks or sight seeing
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Oct 2024