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Novotel London Tower Bridge

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London Tower Bridge

Serves breakfast, lunch, and dinner
Exterior
Serves breakfast, lunch, and dinner
Sports facility
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
10 Pepys Street, London, England, EC3N 2NU
  • The Gherkin
    7 min walk
  • Corvo Bar & Cafe
    1 min walk
  • Fenchurch Street Station
    2 min walk
  • London (LCY-London City)
    26 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Apex City of London Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1677)
The price is $285
per night
$342 total
includes taxes & fees
Jan 1 - Jan 2
Apex City of London Hotel

About this property

Novotel London Tower Bridge

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel London Tower Bridge offers 203 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Novotel London Tower Bridge features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services.

Novotel London Tower Bridge is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Keepers Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Keepers Bar Lounge - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Tower Bridge Novotel
Novotel Hotel London Tower Bridge
Novotel London Tower Bridge
London Novotel
Novotel London Hotel Bridge
Novotel London Tower Bridge England
Novotel London Tower Bridge Hotel London
Novotel Tower Bridge
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge Hotel
Novotel London Tower Bridge London
Novotel London Tower Bridge Hotel London

Novotel London Tower Bridge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, modern and clean.
Stayed 7 nights in Aug 2024

10/10 Excellent

Arif

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is located minutes from a tube stop - very convenient - and the staff are excellent. One reception staff, Jenna, was just brilliant - so helpful and cheery! Also, the rooms are nice and bright. We did have one issue. The shower did not drain properly. Moreover, the lip is rather low, the door did not close completely and the door hinges have holes that leak. In short water spills out. Mopping up after the first shower late at night after a long international flight was a pain. On following days, we ordered extra towels and backstopped the shower. All’s well that ends well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely place, with a good location
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Novotel, perfect location to Underground for everything.Comfortable bed, great shower and breakfast was plentiful and well staffed during the busy period
Stayed 4 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Willem

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 7 nights in Aug 2024

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great propertt.
Stayed 6 nights in Aug 2024

8/10 Good

SREEVAMSY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel from across the Tower Hill tube station. Really good breakfast options.
Stayed 4 nights in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mo Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to circle line metro and southern railway station, very convenient to main attractions Quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location a block from the London Underground (Tower Hill). The buffet breakfast was outstanding, with fresh bakery products regularly replenished. The front desk personnel were always courteous and there to assist. The room was very nice and well maintained throughout our stay. We would absolutely return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff
Stayed 3 nights in Aug 2024

6/10 Okay

Carrie

The front desk clerk was extremely rude to us, and the beds felt like boards. The location is great for London Tower and some good pubs.
Stayed 2 nights in Jul 2024

8/10 Good

Patricia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Enjoyed drinking water refill stations by elevators.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed as went for a show, was lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, steps from Underground Tube station and to Tower of London - staff were friendly; Breakfast buffet was great - room was a bit small, though size was mentioned at time of booking - if anything, wish the single bed (we had a 3 occupancy room) was quite small
Stayed 5 nights in Jul 2024

10/10 Excellent

AHMED

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

LOWELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very compact. Small but efficient. But.
Stayed 7 nights in Jul 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a fantastic location
Excellent hotel which in a fantastic location. A few minutes away from nearest tube and only 5 minutes from the Tower of London and the River Thames. The hotel was clean, modern and comfotable. Credit also to the reception staff who were friendly, welcoming and attentive. We will be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central city location and only steps to the subway
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to get to by train, and easy to navigate from during our stay. The location is excellent. The room was nice and clean, our bed was comfortable and the kids (6 &13) seemed comfortable on the sofa bed. Three minor things: The shower had frosted glass so the whole family could see the outline of whoever was in the shower. The water cooler on our floor wasn’t working so we had to fill our water bottle on a different floor than we were staying. And the view was of a messy rooftop. Not dealbreakers for us as everything else was lovely, including staff at the front desk.
Stayed 3 nights in Jun 2024

6/10 Okay

Ifeanyi

Traveled with family
Disliked: Staff & service
I recently stayed at your hotel during my 11-day trip to the UK, and unfortunately, my experience was marred by an issue at check-in. Due to the enforcement of certain policies, I was unexpectedly required to pay an additional 1,155 GBP for an extra room for four days to accommodate my 5-year-old daughter. While I did pay this amount, it was done reluctantly. I believe that Novotel, a brand I consistently choose for my travels regardless of the country, could implement more family-friendly policies that accommodate young children without imposing such significant additional costs. This experience has left a negative impression on what was meant to be a memorable family vacation.
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well located and modern hotel. Clean and reasonably well appointed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024