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Novotel London Waterloo

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel London Waterloo

Bar (on property)
Garden
Bar (on property)
Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym
  • Bar
  • Parking available

Explore the area

Map
113 Lambeth Road, London, England, SE1 7LS
  • St. Thomas' Hospital
    ‪8 min walk‬
  • Westminster Bridge
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(24 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Superior Room, 1 Queen Bed with Sofa bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(36 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

Marlin Waterloo

Free WiFi
Air conditioning
Gym
Breakfast available
4.4 out of 5, Excellent, (1987)
The price is $146
per night
$175 total
includes taxes & fees
Feb 2 - Feb 3
Marlin Waterloo

About this property

Novotel London Waterloo

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This Art Deco hotel also offers a fitness center, an arcade/game room, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Novotel London Waterloo is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Elements - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1004 reviews" "
Rating 8 - Good. 348 out of 1004 reviews" "
Rating 6 - Okay. 94 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

Avinesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay! Wonderful staff, friendly and attentive. Room was immaculately clean and cozy. Felt very safe and secure. The hotel's restaurants served delicious food, exceeding my expectations. Highly recommend for outstanding service, pristine accommodations, and great dining.
Stayed 4 nights in Oct 2024

8/10 Good

Bob

Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TERRIBLE! Stay away from this property. We found bedbugs in our room (the hotel even confirmed that it was a bedbug) and the hotel did nothing except offer to move our room. Not even an apology. On the contrary- they tried to blame us!! They stated that there was “no way” that it could’ve come from their hotel. The rooms were worn down and they wouldn’t refill toilet paper or hand soap. Terrible experience. If I could give zero stars I would. Avoid this place at all cost. However I will say it was ideally located and they had a water bottle fill station which was nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Oskar

Stayed 3 nights in Aug 2024

8/10 Good

ROSALYNN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice but very expensive!!
Stayed 1 night in Sep 2024

6/10 Okay

irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

JEREMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nr London eye and various eating establishments also bus and Uber links. A great hotel only the evening food is poor. Had a lasagne with no meat
Stayed 2 nights in Aug 2024

8/10 Good

Subarno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Anaid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, the room was in 5th floor, very nive and confortable, breakfast good, near to Big Ben, London Eye, river. In front of the hotel bus stop. Definitive I recomendend it. Thank you!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ilya, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, nice staff. Will stay again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Mahmoud Ahmad, Branford

Liked: Cleanliness, staff & service, property conditions & facilities
Close to major sight seeing
Stayed 7 nights in Aug 2024

4/10 Poor

Shelley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Hotel is tired (compared to other no items in London we have stayed in), toilets in public areas no clean and the decor in the room was poorly maintained. Reception staff were polite and helpful, restaurant delivered poor service. We chose to eat in the hotel on our first night. Restaurant was quiet, but it took an age for anyone to take our order. Ordered a child’s meal, asked if they could swap juice for milk, was told no (what restaurant doesn’t give milk as an option for a child’s drink or offer some flexibility), was told I had to order child dessert at the same time as the rest of the food and not decide after the main! Childs starter came out with the other main meals, not before. Asked for ketchup and mayo, had to pay £1.50 each for each small jar. Asked for vinegar, and got presented with a bowl of it… very random. We were asked for room number on arrival at restaurant for the bill to be added, only to be shouted at when we started to leave having not paid. The family room we booked had the sofa bed made to a double, not 2 singles. Reception were quick enough to get us 2 duvets for the first night, only for housekeeping to put it back to a double the second night! Towels were changed after first night, normal practice to only change if they’re not hung up. Breakfast was ok, supplies not replenished very quickly, at times no plates in sight, no juice, no bread, and half the hot food missing. But there was however a bowl of ketchup to help yourself too!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
American traveler review- Convenient property to Big Ben/ parliament. Just across the bridge, about a 10 min walk. Not a lot of restaurants or conveniences in the immediate area. Hotel serves breakfast. Shower and bathroom doors supposed to be mirrored, but can see through them. No laundry room on site, but you can pay to have the hotel do it. Beds were comfortable, hotel and room rooms are clean. But if I were a tourist looking for a hotel close to the sites, there are others more convenient.
Stayed 9 nights in Aug 2024

8/10 Good

Christi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with great bathrooms. Bar and restaurant on main level and located near all the big attractions
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Staff is friendly. Room is comfortable with a nice view.
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Good spot. Daily room clean was good.
Stayed 4 nights in Jul 2024