Novotel London Wembley

4.0 star property

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Photo gallery for Novotel London Wembley

Breakfast, lunch, dinner served; international cuisine
Property amenity
Superior Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Pet friendly

Explore the area

Map
5 Olympic Way, Wembley, England, HA9 0NP
  • Troubadour Wembley Park Theatre
    ‪3 min walk‬
  • OVO Arena Wembley
    ‪6 min walk‬
  • Wembley Stadium
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Wembley

4-star Wembley hotel, connected to a shopping center in Wembley Park
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Change of towels is available on request.
Novotel London Wembley offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This eco-certified hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel London Wembley is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (49 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Wembley Novotel
Novotel London opening April 2014
Novotel London opening April 2014 Hotel
Novotel London opening April 2014 Hotel Wembley
Novotel London Wembley opening April 2014
Novotel London Wembley Hotel
Novotel London Wembley
Novotel London Wembley Hotel
Novotel London Wembley Wembley
Novotel London Wembley Hotel Wembley

Novotel London Wembley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable room and excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all the Wembley event venues.
Stayed 1 night in Mar 2025

8/10 Good

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Lai Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The staff are friendly and helpful. It’s close to Wembley Stadium and the Wembley Park station.
Stayed 3 nights in Mar 2025

8/10 Good

Chow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

I had experienced a great service whiling check-in.
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Karen

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not a great experience, expensive even for London

Not a great experience, I was processed in and out rather than checked in and out, parking was absolutely extortionate (even for London)!! I paid for 4 nights parking and was told on the Thursday that I couldn’t park there as they were fully booked, however, after a conversation with a member of staff they reluctantly let me in! Staff don’t seem to want to be there and generally a flat atmosphere, decided to order via Just Eat instead of ordering through restaurant as the first night the stir fry was so hot (flavour) it made my eyes water and I had heart burn for the entire day the next day! I won’t be back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Alan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best thing about the hotel are the staff. The only thing the hotel needs is a pool, If they can’t afford one, then a spa. Doesn’t have to be exquisite, just a sauna or steam room would suffice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rachelle, Ramsey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So accessible to Wembley and we avoided so much congestion after the Sidemen Charity Match, excellent facilities and beautiful hotel! Will be returning
Stayed 2 nights in Mar 2025

10/10 Excellent

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds where so comfortable
Stayed 1 night in Mar 2025

4/10 Poor

Hugh

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not the Hilton.

Very low value v price. Dreadful crammed breakfast & quality
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Stayed 2 nights in Jan 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a fab hotel!

Hotel is fab location - hotel staff so friendly from the moment you check in to check out We Will be coming back!
Stayed 1 night in Mar 2025

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent too.
Stayed 1 night in Feb 2025

10/10 Excellent

Laurence, Hockley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close walking distance to Troopadore theatre and Wembley park station
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not great ambiance and decor not great
Stayed 2 nights in Feb 2025

10/10 Excellent

Curtis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, convenient location for Wembley. Staff were friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Tasha

Stayed 11 nights in Feb 2025

10/10 Excellent

Casey

Stayed 1 night in Feb 2025