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Novotel London West

4.0 star property

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Photo gallery for Novotel London West

Daily English breakfast (GBP 21.75 per person)
Bar (on property)
Terrace/patio
Lobby
Exterior

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express London Hammersmith by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1010)
$187 nightly
The price is $187 total
includes taxes & fees
Holiday Inn Express London Hammersmith by IHG

About this property

Novotel London West

4-star hotel in Hammersmith and Fulham
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking. Housekeeping is available on request.
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 40 meeting rooms and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 53745 square feet (4993 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel London West is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.
Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 1017 reviews
Rating 8 - Good. 294 out of 1017 reviews
Rating 6 - Okay. 155 out of 1017 reviews
Rating 4 - Poor. 72 out of 1017 reviews
Rating 2 - Terrible. 44 out of 1017 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tetsuhiro

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the London centre. Quiet room. Good service.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiwa, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, access to train and bus transportation, professional and friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Perfect for attending an event at the Apollo, this hotel is within walking distance and is well kept. Staff are friendly and helpful, though there was a mistake as they gave us a standard room when I booked an accessible room. However, I spoke with the manager at checkout who was very apologetic and said he would arrange a part refund.
Stayed 2 nights in Mar 2025

8/10 Good

Alicia

Stayed 1 night in Apr 2025

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to everything and also has quiet garden spaces to relax. Very clean. Organised and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trennia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, great location. Close to underground station.The staff were very helpful and friendly! Definitely would stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with Granddaughter for a concert at the Applllo. Definitely served our purpose. Enjoyed room service which was available 24 hours
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Puyallup

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in friendly efficient personable staff. Very clean room, breakfast was very good
Stayed 1 night in Apr 2025

6/10 Okay

Malcolm

Stayed 2 nights in Apr 2025

10/10 Excellent

amir

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kyungmi

Stayed 2 nights in Mar 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Fabulous hotel with friendly staff. Great bars and ambiance throughout the whole hotel! We really enjoyed our stay and highly recommend this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Francis

Traveled with partner
Third time visiting and not impressed we had limited WIFi in the room which we called maintenance who said that they were looking it still not working after we checked out as for the room had dust on the cupboards and the air conditioner was faulty as on the lowest setting it was still hot all night and along with the quilt an unbearable night’s sleep, will not be staying here again
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the Apollo

Decent hotel. Perfect if you’re seeing a performance at the nearby Eventim Apollo as we were. Breakfast was really good. Lots of choice. Check in and out was seamless. Rooms are comfortable enough but feel quite dated with drab colours.
Stayed 1 night in Apr 2025

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Kate

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Titus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quality to price ratio.

Hotel was just very fit for purpose. For the price , it seem an excellent quality .
Stayed 3 nights in Apr 2025

10/10 Excellent

Iulia Cristina

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for what we needed

It was all that we wanted - close to the concert venue, clean, comfortable. Walls are quite thin, could easily hear people next door just talking but it wasn't a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025