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Novotel London West

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London West

Exterior
Exterior
Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace
Daily English breakfast (GBP 21.75 per person)
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    6 min walk
  • Olympia Conference and Exhibition Centre
    11 min walk
  • Kensington High Street
    12 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express London Hammersmith, an IHG Hotel

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1008)
The price is $89
per night
$107 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express London Hammersmith, an IHG Hotel

About this property

Novotel London West

4-star hotel in Hammersmith and Fulham
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 40 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 53745 square feet (4993 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel London West is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.
Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 36 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 40 meeting rooms
  • Computer station
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1011 reviews" "
Rating 8 - Good. 295 out of 1011 reviews" "
Rating 6 - Okay. 153 out of 1011 reviews" "
Rating 4 - Poor. 84 out of 1011 reviews" "
Rating 2 - Terrible. 50 out of 1011 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Viktoriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no USB charging ports in the room.
Stayed 8 nights in Sep 2024

6/10 Okay

Meihuey

Traveled with group
Liked: Cleanliness
Perfect location, but hotel is old and need renovation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 5 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Nice and easy process and friendly staff from start to finish of our stay. Clean and well appointed room. Could not have asked for much more. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to the tube, easy to get around
Stayed 4 nights in Sep 2024

2/10 Terrible

B

Stayed 2 nights in Sep 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Helpful front desk. Room was dated and needed some TLC when we first arrived.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service
Have used this hotel several times, mainly due to the fact their holds the London Anime Convention. While the service has improved the rooms are somewhat dour and grey, and the rooms and hallways could really do with freshening up, they are a bit gloomy. That being said the bar area and the outside bar area are very pleasant despite the constant 'music' !
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Customer service at the hotel was great especially making the kids feel extra special! Restaurant and bar were good, rooms are clean but a little dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property I love it and come back again
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice room, good facilities. WIll come back.
Stayed 1 night in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice with enough space for two of us. The front desk gentleman whose name starts with W is the best! He went above and beyond being helpful. The only issue was, the bathroom smelled bad even though it was cleaned (I assume) on the days, we were just too tired from touring to complain or request moving to another room, and we were not even sure if moving to another room would be different.
Stayed 3 nights in Aug 2024

10/10 Excellent

graham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill place
Stayed 2 nights in Aug 2024

8/10 Good

tarik

Liked: Cleanliness
Good property, needs updating though
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Traveled with group
Just OK
Location of hotel was excellent. Air conditioning was pretty much nonexistent, and it was very warm attempting to sleep at night. This would be my biggest complaint. Floor needed cleaning as the rug was tattered and dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

chuan yu

Stayed 3 nights in Aug 2024

8/10 Good

Silv

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere
Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition rooms
Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not first time in this hotel. Everything is good here. Breakfast in this hotel very diverse for England
Stayed 3 nights in Aug 2024