Pan Pacific London

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan Pacific London

Indoor pool, sun loungers
Fitness facility
Bishopsgate Suite | City view
City view
Bar (on property)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Liverpool Street
    ‪1 min walk‬
  • The Gherkin
    ‪5 min walk‬
  • Brick Lane
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪57 min drive‬

Room options

Deluxe Room, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Mobility Accessible

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Bishopsgate)

  • 1119 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Premier Double Room

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Bishopsgate)

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Pan Pacific)

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Walbrook)

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Devonshire)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Pan Pacific London

5-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Pan Pacific London features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff.

Pan Pacific London is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Silverleaf - Onsite bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Silverleaf
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 14 2025 to January 24 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 36.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 913 out of 1001 reviews" "
Rating 8 - Good. 64 out of 1001 reviews" "
Rating 6 - Okay. 16 out of 1001 reviews" "
Rating 4 - Poor. 3 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan, Lenexa

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, in particular, the butler, Jasper, made us feel completely at home and gave us great suggestions on what to see, do and where to eat/drink. We will definitely recommend this place to others and will make it back here, hopefully soon!
Stayed 4 nights in Oct 2024

8/10 Good

Tracy, Surrey

Traveled with partner
Liked: Staff & service, amenities
The property didn’t have a hot tub and the steam rooms weren’t working properly at all times. The staff were lovely and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Raymond

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaun

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Dublin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the city of London
Stayed 2 nights in Aug 2024

10/10 Excellent

Harj

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Spacious rooms and great service. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam Pacific is a wonderful hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Siddharth

Stayed 5 nights in Sep 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, locations, services, cleanliness. We had a very pleasant stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Marc-Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Michael

Stayed 6 nights in Sep 2024

8/10 Good

Sonali

Traveled with family
Liked: Amenities
Xxx
Stayed 4 nights in Aug 2024

10/10 Excellent

sharon

Stayed 1 night in Sep 2024

10/10 Excellent

Oi ling

Amazing hotel with high standards! Enjoyed our stay at Pan Pacific. Will stay again next trip to London
Stayed 6 nights in Sep 2024

10/10 Excellent

Cindy Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathaniel

Stayed 6 nights in Aug 2024

10/10 Excellent

Gillian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel will definitely stay next time
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must Stay
Very nice, new and clean hotel. Everyone was helpful and we had no issues during our stay. We were allowed to check in 3 hours before and had a high floor as I requested. The pool area and gym were amazing. Very close to the subway and plenty of good restaurants around. My only complaint would be everything at the hotel from food, mini bar and any other amenities are over priced.
Stayed 3 nights in Sep 2024

6/10 Okay

Monique

Stayed 4 nights in Aug 2024

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yande

Stayed 2 nights in Sep 2024