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Pan Pacific London

5.0 star property

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
Ballroom
City view
Fitness facility
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
$520
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Tower of London
    ‪11 min walk‬
  • Place, London Bridge
    ‪16 min walk‬
  • Place, Tower Bridge
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Bishopsgate)

  • 1119 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(24 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, Mobility Accessible

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Bishopsgate)

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Room amenity

Suite, City View (Walbrook)

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Designer toiletries, hair dryer, bathrobes, slippers

Suite (Devonshire)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive City View

  • Sleeps 2

View all photos for Deluxe

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe

  • Sleeps 2

View all photos for Premier

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier

  • Sleeps 2

View all photos for Executive

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive

  • Sleeps 2

View all photos for Executive Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Accessible

  • Sleeps 2

View all photos for Deluxe Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Double

  • Sleeps 2

View all photos for Walbrook City View Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Walbrook City View Suite

  • Sleeps 2

View all photos for Devonshire Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Devonshire Suite

  • Sleeps 2

View all photos for Deluxe City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe City View

  • Sleeps 2

View all photos for Bishopsgate Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Bishopsgate Suite

  • Sleeps 2

View all photos for Premier Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Double

  • Sleeps 4

View all photos for Pan Pacific Suite

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Pan Pacific Suite

  • Sleeps 4

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About this property

Pan Pacific London

5-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Change of towels is available on request.
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Pan Pacific London features an indoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff.

Pan Pacific London is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Straits Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 922 out of 1016 reviews
Rating 8 - Good. 66 out of 1016 reviews
Rating 6 - Okay. 21 out of 1016 reviews
Rating 4 - Poor. 2 out of 1016 reviews
Rating 2 - Terrible. 5 out of 1016 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Bo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 4 nights in Jul 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Solo trip here was a great choice.
Stayed 7 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Parmeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Tejinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Stayed 3 nights in Jun 2025

10/10 Excellent

Paolo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. The gym was great. Very near train station and taxi stand.
Stayed 3 nights in Jun 2025

10/10 Excellent

Torin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely staying again

Amazing stay staff very friendly and the facilities were amazing. Definitely rebooking ASAP
Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just got back from London and stayed at this impeccable hotel for ten nights! I’ve always said that no hotel is perfect, but I have ZERO complaints. We cannot find a flaw at all. We are super picky about cleanliness and I cannot stress enough how clean our room was every single day. We did not come back to our room once without it being immaculate. Housekeeping was OUTSTANDING! Now let’s talk about the rest of the staff. Jason and Alex from concierge services were warm, sweet, and provided us with so much information and even tried to get us tickets to see Ed Sheeran ! Victor (I don’t know his position) knew our names from day one and always greeted us and asked how our day was. We only ate twice at the hotel and the food was delicious, but didn’t eat enough to truly give a review as we ate out most meals. Last but not least, the biggest shout out to Zach in security. I had bit of a medical emergency and Zach was LITERALLY an angel. He stayed with us until the emergency services came to help and kept me as calm as possible. I wish I knew the woman’s name who came with Zach to call for help. We thanked her at the front desk later, but I can’t recall her name, so thank you! Then the hotel sent fruit, tea, and a note up to the room when I got back from the hospital. Concierge services even went to the store to get me heating pads! I also want to mention we went there for a couple special occasions and they immediately sent desert up to us to celebrate.
Stayed 9 nights in Jul 2025

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neb, miami beach

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a weekend. Loved the pool! We'll be back
Stayed 3 nights in Jul 2025

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms are spacious, clean, and comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in London

Another amazing stay in this beautiful, clean and modern luxury hotel in a super convenient location in the centre of London
Stayed 5 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, elegant, great service

One of the nicest hotels I’ve ever stayed in
Stayed 3 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and good food. Would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin, Tulsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front office team service is excellent.

Staff are professional and engaging especially the front office team and the bellman.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Erica, Palmdale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific is a fabulous hotel. Our Suite was amazing and every detail was taken care of.
Stayed 4 nights in May 2025