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Pan Pacific London

5.0 star property

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
Fitness facility
2 bars/lounges
Suite, City View (Walbrook) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Executive Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Tower of London
    ‪18 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • London Bridge
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, Mobility Accessible

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, City View

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Bishopsgate)

  • 1119 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Room

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Bishopsgate)

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Suite, City View (Walbrook) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, City View (Walbrook)

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Suite (Devonshire) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Devonshire)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Pan Pacific London

5-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Change of towels is available on request.
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Pan Pacific London features an indoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff.

Pan Pacific London is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekends.
Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Straits Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 36 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 36.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 913 out of 1001 reviews
Rating 8 - Good. 64 out of 1001 reviews
Rating 6 - Okay. 16 out of 1001 reviews
Rating 4 - Poor. 3 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing service. 5 star indeed
Stayed 3 nights in Dec 2024

10/10 Excellent

Nean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gabrielle

Stayed 1 night in Dec 2024

10/10 Excellent

atsu, Boston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to book two rooms for our family of five and requested a connecting room. We got a two queen bed room and an accessible king room as a connecting room upon check-in, but the accessible room did not work well for us as we did not like the low water pressure and the shower layout and requested to change the room and the concierge changed our room to beautiful king room on the second day without any issues. The pool and sauna was really nice and we enjoyed them everyday. Also, the location was perfect. Especially since we were there for a concert at the Wembley Stadium - we were able to take a tube from Liverpool Station and it only took 20 min. We also took Elizabeth line from Liverpool Station to get to the airport which was much faster than taking a car service - we are always late to the airport and it worked out perfectly! For me personally what I loved was the bathroom amenity- "Duptyque"!!! For dinner, Duck Waffle in the next door building's rooftop was fantastic. We truly enjoyed staying at the Pan Pacific.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
World class stay at Pan Pacific
World class. Friendly and high calibre service and venue. Weve stayed a few times and much if this was remembered including preferred room and double checks with food orders for my wife (had a small glitch last time some months prior). Extra special props to the hotel reception team; especially the lady from Cantu (apols didnt get her name) amd Bruno who provided a tour de force high value breakfast experience for us. Bravo and thankyou! Heres to the next stay!!
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
N.A
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. The rooms are super quiet and everything is clean and luxurious. The gym has great equipment and the staff can’t do enough for you. A beautiful oasis in a busy city.
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific London was all I expected and more! The staff was lovely and attentive. The room and amenities are top notch, the spa treatments were amazing! The property was centrally located without being in a "too" busy area. Will definitely be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and amenities!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Traveled with family
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was spacious and well appointed. Loved the calming decor.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property? The room was beautiful and the team were very helpful and kind.
Stayed 5 nights in Nov 2024

10/10 Excellent

Angela R

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE LOVED the big beautiful room. The staff was outstanding especially Sharon at the restaurant. It was occasionally noisy outside --but that is to be expected in Central London. We slept fine and would stay here again! LOVED it!
Stayed 4 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the most customer friendly and courteous I have ever experienced in my life. They are the epitome of service. Whenever I am in London here will be my go to place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a business district. Limited shopping and restaurants, although there are some good ones in the ares; This hotel has good food at the restaurant and bar; breakfast buffet was great on Sunday but not so on weekdays. In fact, the only complaint we had was for an upscale hotel/facility, the dinning options could be better.
Stayed 6 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Stayed 6 nights in Oct 2024

8/10 Good

Banke

Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024