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Park Grand Heathrow

4.0 star property

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Photo gallery for Park Grand Heathrow

Lobby
Front of property
Buffet breakfast on weekdays (GBP 12.50 per person)
Meeting facility
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Air conditioning
$102
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
449 Great West Road, Hounslow, England, TW5 0BU
  • Place, Syon Park
    ‪5 min drive‬
  • Place, Twickenham Stadium
    ‪7 min drive‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪9 min drive‬

Room options

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room

In-room safe, desk, laptop workspace, soundproofing

Club Double Room

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

8.2 out of 10
Very good
(63 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Single Room

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Club Double Room

Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer

Club Double Room

  • Sleeps 2

View all photos for Deluxe Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Quadruple Room

  • Sleeps 4

View all photos for Deluxe Single Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Single Room

  • Sleeps 1

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Triple Room

  • Sleeps 3

View all photos for Club Twin

In-room safe, desk, laptop workspace, soundproofing

Club Twin

  • Sleeps 2

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About this property

Park Grand Heathrow

4-star hotel in Heston
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Park Grand Heathrow offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 42-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hounslow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Park Grand Heathrow is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM on weekdays.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 12 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Grand London Heathrow Hotel Hounslow
Park Grand London Heathrow Hotel
Park Grand London Heathrow Hounslow
Best Western Plus Park Grand London Heathrow
Park London Heathrow Hotel

Park Grand Heathrow Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1131 reviews
Rating 8 - Good. 317 out of 1131 reviews
Rating 6 - Okay. 145 out of 1131 reviews
Rating 4 - Poor. 64 out of 1131 reviews
Rating 2 - Terrible. 97 out of 1131 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steffi Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Naushad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There wasn’t anything special about this. Close to the airport which is convenient. Nice place to stay for a quick layover or a night
Stayed 1 night in Jul 2025

8/10 Good

Elissa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great views

Loved watching the planes on their flight paths & seeing London city in the distance
Stayed 3 nights in Jun 2025

10/10 Excellent

angelina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All personnel are very nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleasant and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Traveled with family
Liked: Cleanliness
Arrived to find out rooms had been given to other guests, the staff weren’t very communicative we had to ask what the problem was. There was no apology but they did waiver the parking fee which was appreciated. Unfortunately my daughter’s room was on a completely different floor. Beds were really high and the mattress dipped in the middle, parking was a challenge but we managed to get the last space. Good location and value for money but not the best experience or quality amenities. You get what you pay for!
Stayed 1 night in Jun 2025

8/10 Good

Joan

Stayed 1 night in Jun 2025

6/10 Okay

nicola

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A bizarre experience for a 4* hotel

A clean hotel room but there were several unusual features. Firstly, the media ports USB point etc above the dressing table did not work; staff said, "yes these no longer work in the rooms, just use the 3 point plug under the desk". The pillows were like sleeping on a bag of rocks, shower facility had shampoo but not conditioner and the fridge did not work. When I queried this with hotel staff, I was simply told that they "no longer provided refrigerators" and that it was 'just for show'. Breakfast was sufficient and there was a nice variety of food but the scrambled eggs were cold and inedible. All in all an OK stay, but there is no way I would call this a 4* hotel, scratch the surface and it was really below par.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Stayed 3 nights in Jun 2025

10/10 Excellent

robert james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay staff friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideal for us as we had an appointment in Twickenham but it’s definitely ideal for anyone getting a flight from Heathrow.
Stayed 2 nights in Jun 2025

10/10 Excellent

Levert

Stayed 1 night in Jun 2025

10/10 Excellent

Weili, CARY

Stayed 1 night in Jun 2025

8/10 Good

Mustafa

Stayed 1 night in Jun 2025

10/10 Excellent

Pat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel to Heathrow

3 travel buddies staying 2 nights before flying out of Heathrow. We required 3 beds in one room which the hotel accommodated. It was a bit tight, but we were only there to sleep. The beds were comfortable, the room was spotless, and our request for extra towels & a pillow was answered within a reasonable time frame. My only complaint is that the towels are thin and small! No face cloths. I would suggest the hotel invest in large fluffy bath sheets as well as face cloths - that would really put the 'grand' in Park Grand Heathrow! Onsite restaurant had a fabulous breakfast (for a fee) as well as a pretty good menu for supper. Would I choose this hotel again or recommend - I would (I might bring my own towel though)
Stayed 2 nights in May 2025

6/10 Okay

Sushmidar

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable stay and great service, with a special mention for Monica on reception.
Stayed 1 night in Jun 2025

10/10 Excellent

Martyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 4 nights in Jun 2025

10/10 Excellent

ali

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Supergrass

Business traveler
Liked: Cleanliness, staff & service, room comfort
Have stayed many times recently. Generally
Stayed 1 night in Jun 2025

8/10 Good

Natalia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was nice. Staff was friendly. Room was clean enough. The area was not a place where you would feel safe going out at night
Stayed 1 night in May 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Traveled with partner
Liked: Cleanliness
Reception staff very friendly. We went down for an evening meal but no staff were there so we went across the road and got something. Breakfast was not very good it was cold. Tea and coffee were in pump flasks and tasted horrible. 1 positive the room was nice a little tired looking but comfortable
Stayed 1 night in Jun 2025