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Park Grand London Kensington

4.0 star property

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Photo gallery for Park Grand London Kensington

Club Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Lounge
Lobby
Interior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
33-37 Hogarth Road, Kensington, London, England, SW5 0QQ
  • Kensington High Street
    ‪11 min walk‬
  • Natural History Museum
    ‪16 min walk‬
  • Hyde Park
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Ground Floor

Double Room, 1 Double Bed, Ground Floor | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room, 1 Double Bed, Ground Floor

  • Sleeps 1
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

Executive Room, 2 Twin Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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The price is $329 total
includes taxes & fees
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About this property

Park Grand London Kensington

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Park Grand London Kensington offers 132 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby.

Park Grand London Kensington is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Park Grand London Kensington has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking within 1 mile (GBP 35 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 17 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Exterior
  • Fitness facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 35 per day (5249 ft away)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

London
London Hotel
Park Grand London Kensington
Park Grand London Kensington Hotel
Park Grand London Kensington Guesthouse
Park Grand London Kensington England
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Park Grand London Kensington House
Park Grand London House
Park Grand London
Park Grand London Guesthouse
Park Grand Guesthouse
Park Grand

Park Grand London Kensington Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sian

Stayed 2 nights in Mar 2025

4/10 Poor

Duncan

Liked: Cleanliness
Disliked: Property conditions & facilities
Lumpy mattresses,had to be 6ft tall to see the demist area on the bathroom mirror, no information folder in the room. TV channels not explained and the choice was very limited.Restaurant not able to charge meals to room. Building undergoing external restoration and noisy for part of day. Convenient location.
Stayed 8 nights in Mar 2025

10/10 Excellent

Nebeel, Limassol

Liked: Cleanliness, staff & service, property conditions & facilities
The area was close to earlcourt station , many restaurants to choose from .
Stayed 6 nights in Mar 2025

4/10 Poor

Kathleen

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This street and hotel is undergoing construction so it was quite noisy. We booked one night and I did eventually sleep fine although the walls were thin and I could hear people above and below me with their toilet flushes and showers. My WiFi did not function at all and there was no television service despite being advertised that both would be available. We did ask the front desk and were told that their antennas were not working so we would not have reception. The next morning upon checking out, the reception desk acted surprised at this. I also told reception that my bedside lamp bulb needed replacing as it did not work (I wanted to read since there was no TV). We also had an huge window in the bathroom (small one in the bedroom) that was a struggle to lock and I HAD to lock it because of all the scaffolding outside the window. Plus, taking a shower in front of that big (albeit tempered) glass made me feel like I was in a fishbowl. All sheets and towels were clean and the staff was pleasant. The hotel carpeting really needs to be removed (I don’t know why hotels insist on carpeting. It’s easily stained and for allergies, it’s not ideal) and the big stain on the reception couch should have been my warning. No offer of compensation was given but I will email the hotel directly about it as the reception may not have been permitted to do that. At this moment, I would not recommend staying here despite it’s super location to the Earls Court tube station.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexandru

Stayed 4 nights in Feb 2025

4/10 Poor

Katherine Roland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

2/10 Terrible

wayne

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Bridget

Business traveler
Disliked: Property conditions & facilities

Ok but not what I would expect from Marriot

Room in basement with fake window. No fresh air. Lamp not working by bedroom door. Couldn’t see controls for air conditioning. Air conditioning vent dirty with build up of dust etc. Bathroom OK good shower. Overall disappointing with the room and general ambience of hotel. Staff ok but not particularly engaging
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, really close to tube
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Mary

Business traveler, Traveled with family
Liked: Cleanliness
Not great service at breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Manikantam

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Room and place is decent. Receptionist on Jan 17 night is very rude. Other than that one receptionist rest of the service team is very nice.
Stayed 2 nights in Jan 2025

8/10 Good

Monserratt

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

resul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente

Excellent Hotel, Excellent Reception, Excellent Staff, Clean Rooms
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Was ok not value for money though.

The stay was was ok, i think the room was small, i did not book the smallest room. The bed was not in best condition it had a big dip in the middle of the mattress also for what you pay some complementary water would be nice in the fridge, ive stayed at budget hotels with coffee machines and drinks topped up every day. This was very basic. All in all it was ok. But i think you can find a cheaper option for about the same service. We paid for the breakfast which in turn was a 4/10 the breakfast was cooked but not very good quality.
Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early and allowed to check in which was helpful after a long travel. Was informed of an ‘upgrade we had been given’ for a double room but when we were allocated our room on floor 3 the bed was just 2 singles pushed together! Apart from that hotel was lovely, breakfast was nice and check out at 11 was helpful:-)
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Excellent breakfast!
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Alexandra

Traveled with family
Disliked: Property conditions & facilities
I did not like going through a basement to get to my room with unstable stained and smelly floor. The room itself was alright
Stayed 3 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2024

8/10 Good

Rishika

Stayed 8 nights in Dec 2024