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Park Grand Lancaster Gate

5.0 star property

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Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Breakfast served
Interior entrance
Property entrance
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
14-16 Craven Hill, 14-16, London, ENG, W2 3DU
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪4 min drive‬
  • Royal Albert Hall
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Club Twin Room

Club Twin Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Double Room

Club Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Club Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Living area | 32-inch LCD TV with satellite channels, Smart TV

Deluxe Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $169
per night
$203 total
includes taxes & fees
Apr 15 - Apr 16
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About this property

Park Grand Lancaster Gate

5-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Park Grand Lancaster Gate offers 75 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, a garden, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Park Grand Lancaster Gate is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Airport shuttle fee: GBP 65 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Property is also known as

Park Grand London Lancaster Gate House London
Hyde Premier London
Hyde Premier London Hotel
Hyde Premier London Hotel Paddington Park
Park Grand London Lancaster Gate Hotel London
Park Grand London Lancaster Gate Hotel
Park Grand London Lancaster Gate London
Park Grand London Lancaster Gate
Park Grand London Lancaster Gate England
Park Grand London Lancaster Gate House
Hyde Park Premier London Paddington Hotel
Park Grand London Lancaster Gate Guesthouse London
Park Grand London Lancaster Gate Guesthouse
Park Grand London Lancaster Gate England
Hyde Park Premier Hotel London
Hyde Park Premier London Paddington Hotel London
Park London ncaster Gate Lond
Park Grand Lancaster Gate Guesthouse
Park Grand Lancaster Gate
Hyde Park Premier London Paddington

Park Grand Lancaster Gate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 399 out of 1004 reviews
Rating 8 - Good. 322 out of 1004 reviews
Rating 6 - Okay. 142 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great area. The staff was very accommodating and knowledgeable
Stayed 3 nights in Jun 2024

2/10 Terrible

Brent

Traveled with group
This room was not available on the date reserved. For me, to reserve a room and not have a room is terrible. Expedia (not Orbitz) did rebook us into another hotel. We will review that booking if asked to fo so. The three star ratings should be “not applicable” but that rating is not available.
Stayed 2 nights in Jun 2024

4/10 Poor

Naomi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place felt old and run down, staff member was rude at front desk. Would definitely not stay here again. The room was very small and bed uncomfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Riccardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique boutique hotel
Great hotel for travel from Paddington especially if you are Welsh! Good customer service.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in comfortable room.
Very pleasant stay - polite and helpful staff and a very well presented hotel. Single room was compact but well laid out, with no awkward bumping.
Stayed 2 nights in Feb 2024

2/10 Terrible

Trystian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Olivia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Had a comfortable stay in central London. Room was fully equipped with a kettle, microwave and a mini fridge. Found the bathroom bit tight as I’m on the larger side. Rooms had noise coming from other rooms using loo or shower. Staff very helpful and friendly. Would recommend if you want to stay central and just use the room to sleep.
Stayed 2 nights in Jan 2024

6/10 Okay

kulwant

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy transportation around it And that’s it
Stayed 3 nights in Jan 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Vladimír

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Ground floor room with NOISY air conditioning/heater generator outside net to window. Broken handle from bathroom. Tiny cold bathroom with impossible turn on for water from outside to avoid very cold water falling to your body. Friendly staff and very good English breakfast.
Stayed 2 nights in Jan 2024

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cold room
Friendly welcoming staff. Room well equipped and lovely complimentary drinks available. The bed was super comfy and the shower powerful and hot. Unfortunately, the room was very cold. At night we asked how the heating worked - it was -5c the night we stayed and apparently it is controlled from the reception. They did turn it on but it never got really warm. When I woke up it was freezing in the room and the vents were blowing cold air. I had to contact reception to have the heating turned on, which didn’t work very well. The underfloor heating in the bathroom was lovely, but very uncomfortable in winter to have a room so cold.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer de Sola

Stayed 8 nights in Jan 2024

8/10 Good

Ffion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Arrived at 12.30, room wasn’t ready but they fixed me up with a room within 40 minutes and had an upgraded room which was really nice, comfortable and quiet. Convenient location, close to Paddington.
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms comically small. Pillows were dreadful. Like if you actually tried to find the cheapest pillows in the entire UK. 2 cm thick at most. Dismal
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, surprising, ideally located hotel.
Really surprising quality hotel. Great location, clean, tidy, ideal for a weekend visit to London.
Stayed 1 night in Dec 2023

2/10 Terrible

Zeke

Stayed 4 nights in Dec 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller hotel room, seemingly older decor and smaller than other options in the area. Staff were very friendly and the breakfast was great.
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Staff friendly, room clean, bed comfortable, bathroom toasty warm. Room (club double) was really narrow so struggled to squeeze through the narrow space between the foot of the bed and the wall. Bathroom floor heated, uncomfortably hot.
Stayed 1 night in Dec 2023

2/10 Terrible

Tony

Stayed 2 nights in Dec 2023

6/10 Okay

August

Stayed 3 nights in Dec 2023