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Park Plaza London Riverbank

4.0 star property

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Photo gallery for Park Plaza London Riverbank

Bar (on property)
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Big Ben
    ‪15 min walk‬
  • London Eye
    ‪17 min walk‬
  • Buckingham Palace
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, River View

7.6 out of 10
Good
(9 reviews)
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Kitchenette, River View

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Double Bed

8.4 out of 10
Very good
(82 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 Double Bed (Sofa bed)

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Double Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom

7.4 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed (Double)

9.0 out of 10
Wonderful
(104 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Balcony, River View

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with Kitchenette

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite River View and Kitchenette

Private kitchen | Coffee/tea maker, electric kettle

One Bedroom Suite River View and Kitchenette

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room with River View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Double Room with River View

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite with River View and Balcony and Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony and Kitchenette

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Studio Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite with River View and Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Bedroom Suite with River View and Balcony

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Family King Studio with Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family King Studio with Kitchenette

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite River View

Lobby

One Bedroom Suite River View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

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4.4 out of 5, Excellent, (4818)
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The price is $322 total
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About this property

Park Plaza London Riverbank

4-star hotel in London City Centre
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Park Plaza London Riverbank provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Chino Latino - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Chino - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chino
  • Chino Latino

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1470 out of 2505 reviews
Rating 8 - Good. 574 out of 2505 reviews
Rating 6 - Okay. 260 out of 2505 reviews
Rating 4 - Poor. 124 out of 2505 reviews
Rating 2 - Terrible. 77 out of 2505 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

lisa zahra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awful stay, the room was noisy, the heater was broken and kept blowing out cold air. I had no sleep, when I tried to rest in the spa it was full of families even though I'd booked a place in advance. I complained to the hotel and had no response. They were clearly over booked and Expedia needed to make me aware that it would be full of families with no space to relax and work.
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice Linval, Cordova

Stayed 5 nights in Apr 2025

10/10 Excellent

aiqun

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a nice hotel but dining options are Limited
Stayed 3 nights in Apr 2025

4/10 Poor

Wei

Disliked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Bozhidar

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great modern hotel with excellent staff and service. Close to metro station and great breakfast! Will be back if in London again.
Stayed 6 nights in Apr 2025

10/10 Excellent

miss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous hotel. Amazing location....we walked to Big Ben. Loved the lighting and the smell of the concierge....Amazing! Extremely comfortable beds. Lovely rooms. Amazing food. Would stay again in a heartbeat.
Stayed 2 nights in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Vearl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the river, can walk over nearby bridge & see Parliament & Big Ben. Restaurants are expensive, but found a grocery & pub a block away for food & spirits! Very quiet considering you’re in a busy city with buses & trains outside!
Stayed 1 night in Apr 2025

8/10 Good

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

srividya

Average
Stayed 1 night in Apr 2025

10/10 Excellent

Gretchen Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great , helpful staff. Views on Thames are amazing. Good central location.
Stayed 1 night in Apr 2025

10/10 Excellent

Susilaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best play to stay with your fam!

This hotel exceeded my expectations in its service , amenities. Service was one of the best I have ever experienced in my life and I am a seasoned traveller!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a great hotel within walking distance of Parliament, Big Ben, etc. as well as bus and tube transportation. Staff was so friendly and accommodating from the front desk, concierge, bell stand, etc. Would definitely stay here again.
Stayed 5 nights in Apr 2025

8/10 Good

Daniel, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay, but one negative on the last day. They advertise on their app and on signage in the hotel that breakfast is served until 10:30 am. We arrived a few minutes before 10:00 and there were no plates at any of the buffet stations and most of the food holders were empty or had little food in the them. Guests were literally scrambling for scraps that were left over. I had to carry a croissant and danish in my hand back to my table. If the buffet is open until 10:30, it should be fully stocked and functional until 10:30.
Stayed 8 nights in Apr 2025

8/10 Good

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the Parliament building and nearby attractions. Bus stops right in front of the hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samira

Stayed 1 night in Mar 2025

4/10 Poor

Sylvia

Disliked: Staff & service, property conditions & facilities, room comfort

A Big Contradiction

Was not impressed… I arrived at 11am and was told I could check in if I paid 60 pounds for an early check in which I declined. The lady at the front desk was rude but with a smile on her face. I was offered a wine bottle if I declined room service for the 3 day stay. I took the offer but immediately regretted it. The wine was the cheapest wine (worst than the dollar store quality). Wrong choice!! The first day I was greeted by the front door staff by the second day I was disregarded and ignored. I made reservations for the Chino Latino. Tho the experience was nice and the service great, the food was extremely disappointing, the tempera especially was horrible. Also, the cost to the quantity was outrageous. $250 for 2 people. Not to mention the name of this restaurant confused everyone. Better not to ask! This is a kid friendly hotel. So it claims but the ambience is dark, casino style, dim lights would not expect it to be catered to children. A big contradiction of an experience if you ask me.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single night stay before London half marathon. Unlike some city hotels that lay on specifics for runners like trays of bananas, bottled water etc when an event like this was on there was no acknowledgment but considering the amount of London hotels they all can’t. I got upgraded as I checked in late which was a bonus.
Stayed 1 night in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities and staff. Will return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beautiful view of the river. Nice staff and very convenient to sight seeing and transportation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nerrissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved it here. The staff was amazing and helpful at all times
Stayed 8 nights in Apr 2025

10/10 Excellent

jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, great people. Highly recommended, a true gem!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Amenities
Ideal situation for short break. Staff extremely pleasant and will help meet all your needs. Views from hotel lovely. Will return again. This was our third visit.
Stayed 2 nights in Apr 2025