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Park Plaza London Waterloo

4.0 star property

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Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪12 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪16 min walk‬
  • London (LCY-London City)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (4202)
The price is $267
per night
$320 total
includes taxes & fees
Apr 30 - May 1
Park Plaza London Westminster Bridge

About this property

Park Plaza London Waterloo

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Park Plaza London Waterloo provides a sauna and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Park Plaza London Waterloo is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Park Plaza London Waterloo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1053 out of 1903 reviews
Rating 8 - Good. 549 out of 1903 reviews
Rating 6 - Okay. 163 out of 1903 reviews
Rating 4 - Poor. 84 out of 1903 reviews
Rating 2 - Terrible. 54 out of 1903 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Westminster
Stayed 1 night in Jan 2025

10/10 Excellent

Kanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras vraiment top du top
Stayed 4 nights in Jan 2025

10/10 Excellent

Luciano, Wareemba

Traveled with partner
Average
Stayed 5 nights in Dec 2024

6/10 Okay

Monet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was amazing and very helpful. I would definitely staff there every time I return. The location was walking distance from Big Ben and the eye!
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely and modern hotel. The room was nice and clean and the bed was very comfortable. Fantastic swimming, gym and sauna facilities. The restaurant was really nice and all of the staff throughout the hotel were friendly and polite. Highly recommend staying here.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrzej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Qasim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with family
We were really impressed with the room - very modern controls, nice bathroom, nice bed. Loved it all except 1. No HDMI access to the TV - had to use Chromecast which isn't as good. 2. Fairly strict 8-8 enforcement of kids..my kids were told to come out of the pool at 8pm so I was in the pool alone until 817 when the next adults came in...if they had let us stay until the next guests came in that would have been better..they did allow us early in the next day. 3. Breakfast was manic but lots of staff and lots of food.
Stayed 3 nights in Jan 2025

10/10 Excellent

krishna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed, plus we enjoyed the cool ambient lighting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abhiraam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Ricco

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yelisa, Little Elm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

White

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poor Security
If it weren’t for the one thing, which was a HUGE thing, I probably would have rated this experience much higher. There was a bit of a misunderstanding regarding late check out requests between myself and two members of staff, but the issue here was the housekeeping. At some point while cleaning the room when we were out, the housekeeper turned the bolt on the door to keep the door from closing, and locking. The only issue is they never turned it back. So for the entire day our room was ajar with our passports and electronics inside. We were lucky enough that no one dodgy walked the halls, and the manager was apologetic when I spoke to her about it - but this was enough for me to not book a Park Plaza (all of Radisson really) ever again. This could have easily been so much worse.
Stayed 4 nights in Dec 2024

8/10 Good

Saman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool staff was great, welcome people nicely.
Stayed 3 nights in Dec 2024

8/10 Good

Hassan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed our stay. Very kids friendly. Kids Passport, Kids checkin landings, movie nights with popcorn was a big hit with my kids. Very close to most London Monuments like Big Ben, London Eey, Buckingham palace, Borough Market, Tower Bridge and more. Hassan Sheik
Stayed 5 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

leanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay
Stayed 3 nights in Dec 2024

6/10 Okay

Dina Elizabeth

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Cuando llegamos el baño estaba sucio y no tenía shampoo
Stayed 3 nights in Dec 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

xie

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the bakerloo line so peefect for exploring london . Pool nice just reseve a spot 1st . A few issues in room tv didnt work and door would' not close bit sorted out swiftly.
Stayed 1 night in Dec 2024

10/10 Excellent

Abbie

Stayed 2 nights in Dec 2024