Pestana Chelsea Bridge Hotel & SPA

4.0 star property

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Deluxe Superior Twin | 1 bedroom, premium bedding, minibar, in-room safe
Exterior
Indoor pool
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
$189
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
354 Queenstown Road, Battersea, London, England, SW11 8AE
  • Place, Hyde Park
    ‪9 min drive‬
  • Place, Buckingham Palace
    ‪9 min drive‬
  • Place, Big Ben
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Deluxe King

8.8 out of 10
Excellent
(59 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Executive One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Accessible Deluxe Twin Room

  • Sleeps 2

Signatures Two Bedrooms Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 764 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premium Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Twin Room, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Superior Twin

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

Deluxe Superior King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Premium

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

Suite (Executive One Bedroom Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Signatures Two Bedrooms Triple)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite (Executive One Bedroom Balcony)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Executive One Bedroom Balcony Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Signatures Two Bedrooms Quadruple)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Family Room (2 Adults + 2 Child)

  • Sleeps 2

Two-Bedroom Suite (4 Adults)

  • Sleeps 4

Deluxe Premium King Room

  • Sleeps 3

Twin Room - Disability access

  • Sleeps 2

Deluxe Superior Twin Room

  • Sleeps 2

Deluxe Superior King Room

  • Sleeps 2

Deluxe Premium Twin Room

  • Sleeps 3

Deluxe Premium Twin Room (2 adults + 1 child)

  • Sleeps 2

Deluxe Superior Twin Room (2 adults + 1 child)

  • Sleeps 2

Deluxe Superior King Room (2 Adults + 1 Child)

  • Sleeps 2

Deluxe Premium King Room (2 adults + 1 child)

  • Sleeps 2

Deluxe Family Room

  • Sleeps 2

Two Bedroom Suite

  • Sleeps 4

Two-Bedroom Suite (2+1)

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

One Bedroom Suite

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Family Room (3 Adults + 1 Child)

  • Sleeps 2

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About this property

Pestana Chelsea Bridge Hotel & SPA

4-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Pestana Chelsea Bridge Hotel & SPA offers 217 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

In addition to a full-service spa, Pestana Chelsea Bridge Hotel & SPA features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Pestana Chelsea Bridge Hotel & SPA is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Pestana Chelsea Bridge Hotel & SPA has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 20.50 for adults and GBP 10.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20.50 for adults and GBP 10.25 for children
  • Self parking fee: GBP 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Chelsea Bridge Hotel
Chelsea Bridge Hotel Pestana
Chelsea Bridge Pestana
Hotel Chelsea Bridge
Hotel Pestana Chelsea Bridge
Pestana Bridge
Pestana Bridge Hotel
Pestana Chelsea Bridge
Pestana Chelsea Bridge Hotel
Pestana Hotel Chelsea Bridge
Pestana Chelsea Bridge Hotel & Spa London England
Pestana Chelsea Bridge Hotel And Spa London
Pestana Chelsea Bridge Hotel London
Pestana Chelsea Bridge London
Pestana Chelsea Bridge Hotel Spa

Pestana Chelsea Bridge Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1208 reviews
Rating 8 - Good. 320 out of 1208 reviews
Rating 6 - Okay. 115 out of 1208 reviews
Rating 4 - Poor. 43 out of 1208 reviews
Rating 2 - Terrible. 27 out of 1208 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

odette

Traveled with family
Disliked: Property conditions & facilities
Shame- Could be a lovely hotel, however the TV in the room didn’t work, the mirror was broken, there is a sharp spike in the carpet, no Kettle in the room, blood on the glass top and also no shower cap or bathroom essentials etc House keeping was poor and unfortunately as I had already put this information on an internal survey the complaint was handled very poorly by reception, now I’m writing this again! Clearly there are unresolved issues in this hotel as someone else was also complaining before me! Such a shame !
Stayed 2 nights in Aug 2025

8/10 Good

Kellyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel let down by Spa

We love this hotel it was the perfect stay for our anniversary. Only downfall was that the sauna wasn’t working and there isn’t much spa facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Stayed 3 nights in Jul 2025

6/10 Okay

Fahad

Traveled with family
Stayed 9 nights in Jul 2025

10/10 Excellent

Athena

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisbeth

Stayed 5 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime position to Battersea Power Station

Our Stay was marred by the trains starting at 5 o’clock in the morning but I suppose this is London The staff are lovely it was our 55 th Anniversary they made it special the bed decorations was beautiful plus a cake The only other blip was breakfasts mostly cold food coffee Luke warm we went down at 8oclock so quite early The Hotel is In Prime position to London especially Battersea Power Station which is a Must on the bucket list ♥️👌 Give it 8 out if 10
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Traveled with partner
Liked: Amenities
Stayed here with my partner for our anniversary weekend and it was the perfect location so central. Hotel was nice, clean staff were friendly and the room was a good size clean and tidy. It not thing is would have preferred a room in another part of the hotel as we were facing the railway tracks !!! Apart from that very happy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location Had an issue with cleanliness of room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

A very comfortable stay in a clean, spacious room. Enjoyed a swim but the sauna was out of service unfortunately. Would definitely stay again as the close proximity to Battersea Power Station was ideal.
Stayed 1 night in Jul 2025

10/10 Excellent

Baudelio, Whittier

Liked: Cleanliness
Stayed 3 nights in Jul 2025

4/10 Poor

Artykovich

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kayce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made the experience amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For the money we paid, this hotel wasn’t what we’ve come to expect from other four star hotels , they gave us the wrong room (we booked a double and were given a twin but unfortunately didn’t notice until late when we went to bed as the twin beds were pushed together), the room was very average and underwhelming, the ‘gym’ is pretty useless , it’s a converted bedroom (so very small) with a couple of treadmills and a couple of other fitness machines in it, the ‘spa’ is basically a swimming pool with 3 or 4 loungers next to it, when we went to look to see about using it , a family of two adults and two kids were in it and there wasn’t much space for anyone else to swim and the 3 or 4 loungers were all in use. The sauna was out of service. At breakfast there were no plates available to get food, we had to ask for them and then stood and waited for a while for them , there were no glasses for water, again, asked for them then stood waiting, the only bread on offer was cheap white sliced bread or a couple of small rolls looking sorry for themselves, there is no coffee machine so the coffee was in pump flasks and was stewed and unpleasant, the cooked food was a bit cold and the fried eggs were like rubber as they’d sat on the hot plate all morning, there is barely any phone signal in the hotel despite being in central london , there is no restaurant, just a pretty unappealing reception bar with bar snacks …I could go on but it felt like a very average 3 star hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, easy to get to in a great area. The staff were all very friendly and the room was lovely
Stayed 1 night in Jul 2025

4/10 Poor

Alaa

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2025

6/10 Okay

Abdulaziz

Liked: Staff & service
Disliked: Property conditions & facilities
The Staff are amazing
Stayed 2 nights in Jul 2025

2/10 Terrible

Sahar

Stayed 2 nights in Jul 2025

10/10 Excellent

Ekpo

Stayed 1 night in Jul 2025