A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.
Phoenix Hotel offers 125 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Victorian hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.
Phoenix Hotel is a smoke-free property.
Phoenix Hotel has a restaurant on site.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Meeting room
Accessibility
Elevator
More
6 floors
Banquet hall
Built in 1854
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London
Phoenix Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location nothing hills very quiet area. Staff very professional so clean. Very quit I can sleep like a baby. I will recommend this hotel to anyone.
The room I stayed in was comfortable but quite small. The bathroom was a tight squeeze for me (at 5 foot), so be aware of this if you are tall or somewhat heavy. On the plus side, the breakfast was part of the room price, so no need to head out early to find something to eat. The location is less than a 5 minute walk from a variety of restaurants and food shops. And there are 2 tube stations and a bus line less than 10 minutes away.
Joanne
Stayed 4 nights in Sep 2024
6/10 Okay
Elaine
Traveled with partner
Sep 14, 2024
Location was great for restaurants, shopping and Bayswater underground.
Hotel is pretty tired looking. There is a bar onsite but it wasn’t open the few times we wanted a drink.
Bed was very uncomfortable and the room was very cramped. Looked nothing like the photos on the website.
I really like this hotel. It's well situated, on street parking is free after 6:30 pm.
Staff have always been friendly and helpful.
The rooms I've had recently are comically small and I'm a big chap but I can't complain I always sleep well
The staff was friendly and helpful, and the hotel was nice
Simon
Stayed 1 night in Sep 2024
6/10 Okay
Charles, Atlanta
Traveled with group
Sep 7, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I've never seen a bathroom that small. I could sit on the toilet with both shoulders touching the walls beside me. I was in room 114, and the bathroom was smaller than the shower in other hotels. My shower was so small i could barely wash my legs and feet. I'm 6'5'' and the bathroom door is about 6'2''. Watch your head! The bed was smaller than a twin in the US. But the breakfast was edible and the deli meats made it better. The Phoenix is near the Bayswater tube station in a good area near Notting Hill. I got a good deal, so i can't complain too much, but that room was way too small. My friend stayed in a different room with a slightly bigger bathroom. I would consider staying there again, but never in room 114.
The property was very good other than the room was hot and there was no air conditioning. We had fans and 2 coolers that helped a little. It was very clean and well maintained. The area around the hotel was very safe and close to the underground. We would go back just maybe during cooler weather
We had a room with 4 twin beds on fourth floor and still had ample room to move around. Room was clean and the only thing that could have made it better was a mattress pad for the twin mattress as they were squeaky and firm. Breakfast was continental and not anything to rant about.
Our stay was great. Convenient location. My only issue was there is no air conditioning. Luckily the 3 nights we stayed the temperatures were only high's in the 70's.
In a quiet but great location, the Phoenix Hotel offers comfort at an affordable price. The single bedroom, although small was great for a couple of nights. The continental breakfast was very good. The staff were outstanding in their manner and care towards their guests different needs.
Nice little hotel. Room was small but ideal for a solo traveler, and appeared to have been recently remodeled. Quiet neighborhood with shops and food within a couple blocks’ walk.
Really enjoyed my stay at the Phoenix Hotel. It was clean, quiet, in an excellent location and breakfast was great. The shower was strong and hot. Tea, coffee and biscuits in the room were also good. I was on my own and the room and bathroom were ample for me. Had I stayed with my partner, I would have found the room and bathroom a little cosy.