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Plaza London Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza London Hotel

Premium bedding, memory foam beds, in-room safe, desk
Exterior
Interior entrance
Reception
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN
  • Victoria Park
    10 min walk
  • Brick Lane
    4 min drive
  • London Stadium
    7 min drive
  • London (LHR-Heathrow)
    93 min drive

Room options

View all photos for Economy Quadruple Room

Economy Quadruple Room | Premium bedding, memory foam beds, in-room safe, desk

Economy Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Triple Room, Ensuite

  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, memory foam beds, in-room safe, desk

Superior Suite

  • 178 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room (With Private External Bathroom)

Single Room (With Private External Bathroom) | Premium bedding, memory foam beds, in-room safe, desk

Single Room (With Private External Bathroom)

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Private Bathroom

  • 213 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Family Room, Ensuite

  • 178 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Single Room, Ensuite

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Twin Room, 2 Twin Beds, Ensuite

  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Economy Double Room, Ensuite

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Double Room, Ensuite

  • 107 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Plaza London Hotel

Hotel in Tower Hamlets
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Plaza London Hotel offers 25 air-conditioned accommodations with DVD players and safes. Memory foam beds feature premium bedding. 28-inch flat-screen televisions come with digital channels and Netflix. Refrigerators and microwaves are provided.

This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Plaza London Hotel features a vending machine, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This London hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Plaza London Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 6 for children

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11 for adults and GBP 6 for children
  • Air conditioning fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

London Plaza Hotel
Plaza London
Plaza London Hotel
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Plaza London Hotel England
Plaza London Hotel Hotel
Plaza London Hotel London
Plaza London Hotel England
Plaza London Hotel Hotel London

Plaza London Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 25 out of 329 reviews" "
Rating 8 - Good. 62 out of 329 reviews" "
Rating 6 - Okay. 111 out of 329 reviews" "
Rating 4 - Poor. 73 out of 329 reviews" "
Rating 2 - Terrible. 58 out of 329 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Missed the mark
Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Stayed 1 night in Aug 2024

6/10 Okay

Aristides

Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Stayed 1 night in Jul 2024

4/10 Poor

Mariepaule

Stayed 1 night in Jul 2024

6/10 Okay

Denis

Stayed 1 night in Jun 2024

2/10 Terrible

dave

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Damp bathroom covered in mould - really smelly.
Stayed 2 nights in Jun 2024

4/10 Poor

Aidan

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Judith Ann, Santee

Staff was friendly, other guests were noisy
Stayed 3 nights in May 2024

10/10 Excellent

Andrei

Stayed 1 night in May 2024

4/10 Poor

Scott

Stayed 2 nights in Apr 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Stayed 3 nights in Dec 2023

8/10 Good

Gary

Stayed 1 night in Nov 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
No cups for tea or coffee
Stayed 2 nights in Oct 2023

6/10 Okay

Colin

Traveled with family
Disliked: Cleanliness, room comfort
Not the greatest room for what it cost.
Stayed 1 night in Jul 2023

2/10 Terrible

PABLO

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers be aware that this is not 3 stars hotel
Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Small stairs to walk down to the basement.
Room with no windows, no ventilation and mold smell presence.
Bathroom outside the room.
Stayed 4 nights in Jun 2023

8/10 Good

ejembi

Stayed 2 nights in Jun 2023

4/10 Poor

Leisha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2023

10/10 Excellent

Christabel

Stayed 2 nights in Jul 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Stayed 1 night in Jul 2022

4/10 Poor

Alma

Stayed 3 nights in Jun 2022

4/10 Poor

Alastair

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2022