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Pullman London St Pancras

4.0 star property

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Photo gallery for Pullman London St Pancras

Breakfast, lunch, dinner served; Modern European cuisine
Exterior
Fitness facility
Meeting facility
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$222
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
100-110 Euston Road, London, England, NW1 2AJ
  • Place, British Library
    ‪2 min walk‬
  • Place, Russell Square
    ‪8 min walk‬
  • Place, The British Museum
    ‪14 min walk‬
  • Airport, London (LCY-London City)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(19 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(96 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(29 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Pullman London St Pancras

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Pullman London St Pancras offers 312 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Pullman London St Pancras features a sauna and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 17 meeting rooms. Event facilities measuring 9741 square feet (905 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Pullman London St Pancras is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Golden Arrow - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Arrow

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 9,741 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 26 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London

Pullman London St Pancras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1008 reviews
Rating 8 - Good. 212 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 25 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable during our stay, and we were impressed with the level of service we received. There are tons of good restaurants in walking distance as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa May

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, nice facilities, great room with a huge bed! Shower was great. Really close to St Pancras so very convenient.
Stayed 2 nights in Sep 2025

6/10 Okay

hsuehtsu, Edgewater

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every staff we countered were professional and courteous, except one encounter with a Black female coffee server during our first breakfast session, which mss as is us uncomfortable. One of the lifts doesn’t work throughout our four nights stay. The price at this hotel doesn’t reflect the value; we would have chosen St Pancras instead of Pullman.
15th floor superior room
The bed
View of St Pancras station
Lounge
Stayed 4 nights in Sep 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy overnight stay
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

.
Stayed 1 night in Sep 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a separate sitting area. Quiet (11th floor) and great location only a short walk to Kings Cross train station and the St Pancras tube station. Decent selection of restaurants nearby. One problem: only one of the 3 elevators was working while we were there for 3 nights.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Sep 2025

4/10 Poor

Helen

Traveled with family

Overpriced!!

Overpriced, broken furniture and scruffy room decor. Service and breakfast were nice. However, it was a busy weekend and two of the three lifts were broken. Kind of ruined what should have been a lovely family weekend. Wish we had spent less money and stayed somewhere better value.
Stayed 1 night in Sep 2025

8/10 Good

Daniel, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Business traveler

Location and Staff make up for comfort

I will start with positive- the woman who helped on last day deserves a raise. 2 electors/lifts down was running between 14-16th floor checking for guests to take them down service elevators - then carried my very heavy luggage down those crazy steps to ground floor- promote her! Great location, close to shopping Eurorail and all tube lines. friendly staff, temperature in rooms could have been better. I think it’s suppose to be hip modern hotel but was in business trip and maybe I am not that hip- the room did nothing for me. Curtains didn’t keep out light which when you take late train from Paris and do have option to sleep in- and can’t…. Finally- I was there on a weekend when unfortunately two of three lifts broke. My heart goes out to the staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

SHARON

Stayed 1 night in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great location - lots to see and do in all directions. Room was clean and well equpped. Bed was comfortable. Staff was mostly helpful though were inflexible on early checkin. Cost was high - 4 star experience for 5 star price. Breakfast was buffet only (26 pounds) but they did allow you to order coffee, toast in lobby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service! Next to Kings Cross.
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness, staff & service
Photos misleading as to size, minimum bathroom linen, good location, minimum breakfast option
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gurmukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and service
Stayed 6 nights in Sep 2025

10/10 Excellent

AA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay

Absolutely loved this hotel. Location fantastic. Beds, bedding and pillows so so comfortable Lovely bar and restaurant Breakfast was phenomenal
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a great find!

This was a great find! Just a couple of blocks from Kings Cross station. Clean and welcoming. The staff was wonderfully friendly and helpful. The room was quite big (for the price, and by big city standards). Bed was super comfortable. Only one very small issue -- there was a strange smell of sulfur in the bathroom one night. Other than that, no complaints at all.
Stayed 3 nights in Sep 2025

10/10 Excellent

shan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and front desk
Stayed 3 nights in Sep 2025

10/10 Excellent

mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Close to train station
Stayed 4 nights in Aug 2025

10/10 Excellent

Wing Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast buffet. Convenient and central to everything.
Stayed 7 nights in Aug 2025

8/10 Good

Walt, Salt Lake City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to train station. Breakfast is OK, nothing special.
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Room clean and well maintained. Bit basic looking for the price. But wow expensive.
Stayed 2 nights in Sep 2025