Queens Park Hotel

3.0 star property

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Photo gallery for Queens Park Hotel

Front of property - evening/night
Daily buffet breakfast (GBP 13.95 per person)
Lobby
Coffee and/or coffee maker
Superior Quadruple Room | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
48 Queensborough Terrace, London, England, W2 3SJ
  • Hyde Park
    ‪10 min walk‬
  • Kensington High Street
    ‪15 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

Standard Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Ensuite

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Queens Park Hotel

Hotel in London City Centre
Along with a 24-hour front desk, this smoke-free hotel has limo/town car service and a TV in a common area. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Queens Park Hotel offers 154 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Queens Park Hotel features a vending machine, multilingual staff, and limo service. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers room service (during limited hours), discounted use of a nearby fitness facility, and a front-desk safe.

Queens Park Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, German, Hindi, Italian, Portuguese, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 939147103
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Queens Park
Park Hotel Queens
Queens Park Hotel
Queens Park Hotel London
Queens Park London
Queens Park Hotel London, England
Queens Park Hotel Hotel
Queens Park Hotel London
Queens Park Hotel Hotel London

Queens Park Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 155 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 170 out of 1004 reviews
Rating 2 - Terrible. 202 out of 1004 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Andrée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 1 night in Apr 2025

8/10 Good

Renald

Stayed 14 nights in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel, conveniently located near major transit hubs and restaurants. Awesome staff as well. The breakfast buffet was decent for the price and the coffee was delicious!
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, room comfort
The room is okay. The location is excellent.
Stayed 1 night in Apr 2025

4/10 Poor

Carmen

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the room via Expedia with a continental breakfast, during the check in the front desk informed me that the reservation was room only. The front desk, also said that my reservation was upgraded to a bigger room due the availability of double rooms. He informed that it was a triple room, with one double and one single bed. He took me to the room, second floor not elevator, they are renovating the hotel so, that area was full of things as work is in progress. The room wasn’t what the front desk said at all! I requested to be changed to my original booking and they offered me a room in the basement, without internet and extremely warm. It was late and we stay in the first room, the pillow was dirty and the people around was so noisy at night. Not a great experience! Definitely, I wouldn’t recommend this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Doha

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Spot on for a one-night stay

It was spot on for all I needed it for. The TV didn't work and the handle looked like it was about to fall off the shower, but other than that it was absolutely spot on for a place to rest your head.
Stayed 1 night in Mar 2025

4/10 Poor

Nathan

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

Very small hotel. Comfy bed and quiet. Not clean though and alot of repairs needed
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, room comfort

Previous reviews don’t do this justice!

This place gets bad press from people who expect The Ritz! Just returned from a few days away, the location of the hotel is fantastic, a few steps away from Queensway Underground, just over the road from Kengsington Gardens (which we enjoyed a walk around in the morning and grabbed breakfast and a coffee spotting the parrots) the location is brilliant and easy to get to and from any time! Hotel is clean, beds comfortable and staff great. Yes, the place could do with touching up here and there but for a budget friendly hotel in central London you can’t ask for much more! A good little base to rest your head before heading out for a busy day in the city. We will be returning again.
Stayed 2 nights in Mar 2025

8/10 Good

EMMANUEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

CARLOS

Traveled with family
Disliked: Amenities, property conditions & facilities
One of the rooms we were in was filthy and the window was constantly being open
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, Avoid, Avoid

The rooms was not close to the description and pictures from booking, it had a wooden/laminate floor that was weathered/peeling, furniture that looked like it was found in a bin, holes/dents on dirty walls, TV did not work, the room was boiling even with the window left open all day, bed should have been thrown away 20 years ago. We got locked out of our room on the 2nd morrning and had to go to reception to get let back in. Dirty coffee cups were not changed after the 1st day. 2nd day the bathroom had a horrible sewage smell. It looked like it had just been thrown together at the last minute. Absolutely awful and would not stay again. We also had to leave a £50 deposit when we check in, don't know what for as there was nothing to break in the room worth any money...
Stayed 2 nights in Mar 2025

2/10 Terrible

Isra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book please if you care about your health

Please don’t book there pay extra money somewhere comfortable and clean I had bad experience dirty hotel, all furniture smells really bad. The beds are really miserable and mattress. Not worth it even £1 if you wanna have a good experience in London don’t book in the hotel please thank you.
Stayed 4 nights in Feb 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

You get what you pay for

The hotel is cheap for the location in London. The rooms are tiny, far too warm with an extremely uncomfortable mattress. However if you just want somewhere to put your head down at night this will do.
Stayed 2 nights in Feb 2025

6/10 Okay

Rhys

Liked: Cleanliness, staff & service, room comfort

Not a bad hotel, need some sorting out

Had to change rooms due to a smell of sewage in the first one second room there is no hot water until I rang reception and they had to do something
Stayed 1 night in Feb 2025

6/10 Okay

Amber

Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Akhtar

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It's a horrible experience in my hotel life. Poor staff service No housekeeping No chair and table in the room Door locks broken No cupboard No heating in this cold weather Terible lobby Charge deposit room. Security Which never seen all over the world Y you people entertain these kinds of groups All over it's terrible
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Jithen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Luis

Stayed 2 nights in Jan 2025

2/10 Terrible

Hakam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed in, I travel the UK with work and this has to be THE WORST hotel ever.
Stayed 1 night in Jan 2025

10/10 Excellent

Roshani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good staying in the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Rajesh

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not a pleasant stay

We booked a family room from 14th to 17th Dec 2024. Rooms are extremely small, no place to move. Almost no place for storage; the bathroom is too compact. It is far different than what is shown on the booking sites. It was a total disappointment for us. The only good thing was the staff; they were really helpful and cordial.
Stayed 3 nights in Dec 2024