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Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4.0 star property

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Photo gallery for Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Exterior
Lobby
Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
97 Great Russell Street, London, England, WC1B 3LB
  • The British Museum
    ‪3 min walk‬
  • Dominion Theatre
    ‪3 min walk‬
  • Shaftesbury Theatre
    ‪3 min walk‬
  • London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Redemption)

Shower, designer toiletries, hair dryer, towels

Superior Room (Redemption)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Individual)

Room (Individual) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room (Individual)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room (Individual)

Superior Room (Individual) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room (Individual)

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Radisson Blu Hotel, London Euston Square (formerly Grafton)

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1655)
The price is $284
per night
$340 total
includes taxes & fees
Mar 18 - Mar 19
Radisson Blu Hotel, London Euston Square (formerly Grafton)

About this property

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) offers 186 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 8 meeting rooms and limo/town car service.

Wireless Internet access is complimentary. This Edwardian hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Scoff and Banter - This restaurant specializes in British cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 17.50 per day); reservations required; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoff and Banter

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1903
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Nearby parking fee: GBP 17.50 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Kenilworth Radisson Edwardian
Radisson Blu Edwardian Kenilworth
Radisson Blu Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London
Radisson Blu Edwardian Kenilworth London
Radisson Edwardian Blu Kenilworth
Radisson Edwardian Kenilworth
Radisson Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London, England
Radisson Blu Edwardian Kenilworth Hotel London England

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1043 reviews
Rating 8 - Good. 287 out of 1043 reviews
Rating 6 - Okay. 149 out of 1043 reviews
Rating 4 - Poor. 87 out of 1043 reviews
Rating 2 - Terrible. 74 out of 1043 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Stayed 1 night in Nov 2024

6/10 Okay

Paige

Traveled with family
Liked: Cleanliness
Location was great! But for $350 dollars a night some of the rooms were very small
Stayed 4 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Stayed 1 night in Nov 2024

10/10 Excellent

NUVIA E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Receptionist was rude upon check-in (particularly around the £50 pre authorisation required as “policy” on a credit card). First room was filthy, bathroom was unusable due to strong odours emanating from the shower, shower tray filthy and carpet soiled. Was relocated to another room which whilst marginally cleaner, still had heavily stained carpets, was dated and was no bigger than a cupboard.
Stayed 1 night in Nov 2024

4/10 Poor

Jane

Business traveler
Liked: Cleanliness
Disappointed
The room was like a shoe box - was glad it was just me. Cannot imagine how 2 people would be able to navigate the non-existent floor space together. When I got in the window had been left open and it was freezing at 6pm. Couldn’t get warm. Toilet made a terrible noise every time it was flushed. Had to queue to check in - no upgrade available for my Gold membership. Told cleaners I didn’t need my room servicing but they came in anyway whilst I was out. Very expensive for what you get - not value for money. Disappointed
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Diane

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We checked in at 2:30 pm and were told the room wasn't ready. No problem there. Then when we got back to the hotel at 10:45, we were put in a truly awful room by the lift. The night desk then said the only thing they could do would be to put us in a smaller cheaper room - the difference has not yet been refunded, we had a miserable night, and indifference was what we were greeted with when we complained. Have stayed in many Radisson Blus and have never been treated so poorly
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
First stay with several issues
I have stayed here multiple times and have generally had few if any problems. Although this time had a few. The boiler broke so one morning I took an ice cold shower. It broke again two days later (during the day) which prevented me from having a work out because I knew I would be taking yet another ice cold shower that evening. Luckily it was fixed later that evening. Also, the fire alarm went off three times one evening but luckily all of them went off before I went to sleep (think the last one went off at 11pm). I don’t know what happened here. I also tried calling the front desk, guest services and the concierge multiple times but nobody ever answered making me wonder if my phone even worked (when I did come downstairs to talk to someone it seemed like it was fully staffed). I was offered a discount off my overall stay and hotels.com offered an additional credit. I didn’t give much of a fuss but I can see how others would have not let them off so easy. They did offer the opportunity for me to talk to the manager. Hopefully, all of this was a fluke since my earlier stays were fine. Food and location are excellent. Gym is small but you can also go to the larger gym at the other Radisson Blu across the street.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very dirty hotel that hasn’t been kept up.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
When we got to the room, no hot water, shower was broken so you had to hold lever to get water. They did come and fix it for the following day. Second day AC was not working,, it was a sauna in the room the rest of our stay. Last day we had not toilet paper, had to go look for some. Family room had a sofa bed but the springs were deep in your back! I need a vacation from my vacation! Concierge was very attentive and nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff. Perfect, central location for the areas of London we wanted to visit. Will definitely use again if staying in that area.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience!!
This was terrible. First got a room that was extremely noisy, which the staff was well aware of. Then got a room where half of the window was missing, which resulted in close to no sleep due to it being cold and noise from the street. Staff was extremely unhelpful and unresponsive. The fact that the hotel claims to be 4 star is a joke!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 4 nights in Oct 2024

2/10 Terrible

Isabel

Stayed 4 nights in Oct 2024

6/10 Okay

MISS

Stayed 1 night in Nov 2024

6/10 Okay

michelle

Liked: Cleanliness, room comfort
Could have been better
Website pictures were deceiving, the room was very very small so you had to squeeze between the cabinet and bed. Had an issue with my room three nights out of five. The staff was nice but very slow and seemed to be short staffed and disorganized
Stayed 5 nights in Nov 2024

8/10 Good

Dirk

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Double bed in a single room! Brilliant! Good size for a superior single and perfect location for city break
Stayed 2 nights in Nov 2024

4/10 Poor

Alex

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shockingly small rooms....couldn't even sneeze.
Hotel room was so small I couldn't fit around the side of the bed.....the carpet in the room was old and worn.....the hallway carpet was in better condition than ours very disappointed in this room for what we paid ...over £500 for two nights.
Stayed 2 nights in Nov 2024

4/10 Poor

Mrs C A

Stayed 1 night in Oct 2024