Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4.0 star property

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Photo gallery for Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

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Exterior
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Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
97 Great Russell Street, London, England, WC1B 3LB
  • The British Museum
    ‪3 min walk‬
  • Dominion Theatre
    ‪3 min walk‬
  • Shaftesbury Theatre
    ‪3 min walk‬
  • London (LHR-Heathrow)
    ‪53 min drive‬

Room options

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Redemption)

  • Sleeps 2
  • 1 King Bed

Room (Individual)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Room (Individual)

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) offers 186 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Satellite television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of 8 meeting rooms and limo/town car service.

Wireless Internet access is complimentary. This Edwardian hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Scoff and Banter - This restaurant specializes in British cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.1 miles (GBP 17.50 per day); reservations required; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoff and Banter

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 1903
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Nearby parking fee: GBP 17.50 per day(656 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance to reserve valet parking (surcharge).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Kenilworth Radisson Edwardian
Radisson Blu Edwardian Kenilworth
Radisson Blu Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London
Radisson Blu Edwardian Kenilworth London
Radisson Edwardian Blu Kenilworth
Radisson Edwardian Kenilworth
Radisson Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London, England
Radisson Blu Edwardian Kenilworth Hotel London England

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1011 reviews" "
Rating 8 - Good. 279 out of 1011 reviews" "
Rating 6 - Okay. 135 out of 1011 reviews" "
Rating 4 - Poor. 84 out of 1011 reviews" "
Rating 2 - Terrible. 74 out of 1011 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jason, Stourbridge

Liked: Cleanliness, staff & service
Hotel was conveniently located for the activities i had planned in London but once you were past the lobby, the hotel definitely showed its age. The room was small but functional. There was a trench between the mattress and headboard creating something of a black hole sucking in pillows. My room seemed to neighbour an air conditioning compressor that ran all day and night which was sometimes hard to ignore. Area around the hotel was quiet for a Saturday night but got woken up early by the comings and goings of other guests. Overall hotel was ‘fine’ and that’s about as kind as i can be about the place. Would probably look elsewhere before staying there again.
Stayed 1 night in Nov 2024

6/10 Okay

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

christopher

Upset!
I cancelled trip!! Check your records!!
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very slow check in but great location and decent room.
Stayed 1 night in Oct 2024

6/10 Okay

christopher

Liked: Cleanliness, staff & service, room comfort
Food temperature!
They need to warm the breakfast plates, food gets cold before you can finish. Plus have mustard on hand. Then why no newspapers? Out of fashion i guess. Plus clean under the soap dispencers!
Stayed 3 nights in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

4/10 Poor

Travis

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Business traveler
Disliked: Staff & service, room comfort
No hot water. Loud!
There was no hot water! Air conditioning loud. Gave me allergies. Staff said it was an engineering issue that there was no hot water but we checked previous reviews and same problem repeatedly since 2020!!
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jay, New York

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

6/10 Okay

Steve

Nothing to add
Stayed 3 nights in Jul 2024

6/10 Okay

Salwa

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Sep 2024

6/10 Okay

Carlos A., Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many Hotels and the room wasn't anywhere near high end much less Vip room. The bed sheets were stained and we had to ask for them to be changed. Overall, it was ok but NOT what we expected
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was OK, maintenance was not.
Room was OK but the TV had an issue of needing to frequently needing reset and the in room phone did not work so I had to walk all the way down to front desk to log complaint. Front desk stated FOUR TIMES over two days that the maintenance was informed and would show up shortly but they never did over a 5 day 4 night stay.
Stayed 4 nights in Oct 2024

2/10 Terrible

Danielle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
Unable to provide a twin room despite earlier agreeing to do so. Rude and entirely unhelpful service from night manager. Lift malfunctioning and unsafe. Dirty old carpets in poky unpleasant room. We ended up not staying and choosing another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Dakota, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff who helped us change to a room with two beds. Awesome place and very well located. Would stay again!
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Needs a refresh
Hotel rooms are dated and need better maintenance. Accumulated moisture damage and gunk in the shower. Was given a room that was not ready for habitation, mid-repair.
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked this room for 3 nights (Oct. 2-3-4). Our flight arrived early the morning of Oct. 3, but I booked the night of Oct. 2 so we could go straight to the hotel and not wait to check in. I emailed the hotel twice and called once to inform them that we would not arrive until the morning of Oct. 3, but that we were paying for Oct. 2 so we could get right in when we arrived. I was assured each time they understood. I told the taxi driver we wanted to go to the Radisson Blu, Tottenham Court Road (formerly Kenilworth) (I even said “formerly Kenilworth”) and showed him the conf. on my phone. He seemed to know where to go, but he dropped us off at the wrong hotel, which was not his fault. The name of our hotel is "Tottenham Court Rd," but the hotel is on Great Russell Street. The one on Tottenham Court Road is named Euston Square. Unnecessarily confusing. When we finally arrived at the correct hotel, they had no room for us. I said five times that we booked the previous night, but it took more than an hour for one of them to finally hear me. They then told us it was our fault we didn’t have a room because we “missed” our reservation check in. Once we did get into a room, the electricity went out. It took almost two hours for them to send someone to our room to fix it (flip the circuit breaker) which took all of 15 seconds. I wouldn’t have paid for an extra night if I knew I wouldn't have a usable room until 2:00p. The room itself was fine - not worth $350 , but ok. Disappointed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
October visit
Helpful staff; Bathroom was very small. Convenient to British Museum
Stayed 4 nights in Oct 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024