Radisson Blu Hotel, London Marble Arch (formerly Sussex)

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Bar (on property)
Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Breakfast, lunch, dinner served; British cuisine
Lobby
Breakfast, lunch, dinner served; British cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
19-25 Granville Place, Marble Arch, London, England, W1H 6PA
  • Selfridges
    2 min walk
  • Portman Square
    3 min walk
  • Marble Arch
    4 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Individual)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Suite

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Premium)

  • Sleeps 3
  • 1 King Bed

Room (Individual)

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Hotel in London City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 161 square feet (15 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Radisson Blu Hotel, London Marble Arch (formerly Sussex) is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Steak & Lobster - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steak & Lobster

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 161 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Nearby parking fee: GBP 48.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Radisson Edwardian Sussex
Radisson Blu Edwardian Sussex
Radisson Blu Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London
Radisson Blu Edwardian Sussex London
Radisson Edwardian Blu Sussex
Radisson Edwardian Sussex
Radisson Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London, England

Radisson Blu Hotel, London Marble Arch (formerly Sussex) Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 368 out of 1042 reviews" "
Rating 8 - Good. 416 out of 1042 reviews" "
Rating 6 - Okay. 161 out of 1042 reviews" "
Rating 4 - Poor. 61 out of 1042 reviews" "
Rating 2 - Terrible. 36 out of 1042 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Stayed 1 night in Jul 2024

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small. Staff were good and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Shihwa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Safe and convenient location Clean room and good breakfast But noisy at night
Stayed 4 nights in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not the standard expected of Radisson Blu.
No air conditioning or bedside power. No milk provided for hot drinks. For a Radisson Blu, I would expect air conditioning. Climate control is a basic provision for premium brands. Single bedrooms at a similar price point have the basics covered well.
Stayed 1 night in Jul 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Non air conditioning
Couldn’t check in at 3pm, room not ready til 3:30pm. Air-conditioning very noisy and didn’t actually cool room down at all. View from window was a brick wall. Very disappointing for price charged
Stayed 1 night in Jul 2024

2/10 Terrible

Elvin

Stayed 1 night in Jul 2024

8/10 Good

Ina

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was very small but fine for what it was . I did arrive to a dirty bathroom and used makeup pads laid out. The air conditioning was broken and it’s been 89 F outside. The hotel did care of late checkout on them which was great . Location is great also.
Stayed 2 nights in Jul 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service
pity ac didn’t work
top floor, too hot, ac didn’t work…. but i’m sure other rooms would have been fine.
Stayed 1 night in Jul 2024

6/10 Okay

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice hotel but disrupted stay
Id booked 1 night on 12 July. At check in, I added 2nd night due to my travel circumstances changing. On 12th, a full size crane was set up in the street right outside the hotel, accompanied by multiple large vehicles & what sounded like a very noisy generator. My room was street facing on the ground floor and it was directly outside my bedroom window with only a narrow pavement in between. Due to the noise level i did not spend much time in the room on the Saturday and returning to the hotel late I assumed the disruption would be over. On the Sunday my intention was to sleep til check out time due to very long day of travelling home from London. I was woken very early by same generator/crane/plant vehicles/workers that id experienced the day before. Again, this activity was happening directly outside my room. The noise was very loud and it was impossible to go back to sleep. I had to give up trying to sleep and checked out early, 3 hours before Id planned to leave. At checkout I mentioned the disruption and why I was leaving early. Receptionist said sorry but work is being done by council, who informed us theyd be doing it. If this was known to hotel, the ground floor rooms facing the street should not have been sold. The hotel is in a narrow street and the very close location of the crane immediately in front of these rooms would have made it obvious in advance those rooms would experience disruption. Ruined stay.
Stayed 1 night in Jul 2024

4/10 Poor

paul

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny room
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great location
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Dean

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location but very dated property, the AC was dreadful and its a 3 star at best
Stayed 1 night in Jun 2024

8/10 Good

Georges, Rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get the room upgrade and we stayed in a very small room.
Stayed 1 night in Jun 2024

4/10 Poor

Lucy

Traveled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jorge, Katy

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, very helpful, great breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Amandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the air con was making awful noises middle of the night and extreme warm
Stayed 1 night in Jun 2024

10/10 Excellent

Amandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and helpful, check in a check out were smooth and easy. The room was clean and well maintained (nice, comfortable bed), and the area was quiet and seemed safe. The room was slightly strangely configured, however--the bathroom was awkwardly small, there was clearly room for that to change. The climate control in the room was also slightly problematic, in spite of plenty of adjustment, I couldn't quite get it to a comfortable temperature.
Stayed 2 nights in May 2024