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Radisson Blu Hotel, London Marble Arch (formerly Sussex)

4.0 star property

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Photo gallery for Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Lobby
Breakfast, lunch, dinner served; British cuisine
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
19-25 Granville Place, Marble Arch, London, England, W1H 6PA
  • Selfridges
    ‪2 min walk‬
  • Baker Street
    ‪4 min walk‬
  • Marble Arch
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Cozy)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Single Room (Cozy)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Premium)

Deluxe Room (Premium) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room (Premium)

  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Radisson Blu Hotel, London Marble Arch (formerly Sussex)

Hotel in London City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Radisson Blu Hotel, London Marble Arch (formerly Sussex) offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 161 square feet (15 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Radisson Blu Hotel, London Marble Arch (formerly Sussex) is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Steak & Lobster - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 48 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steak & Lobster

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 161 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 per person
  • Nearby parking fee: GBP 48.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Radisson Edwardian Sussex
Radisson Blu Edwardian Sussex
Radisson Blu Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London
Radisson Blu Edwardian Sussex London
Radisson Edwardian Blu Sussex
Radisson Edwardian Sussex
Radisson Edwardian Sussex Hotel
Radisson Blu Edwardian Sussex Hotel London, England

Radisson Blu Hotel, London Marble Arch (formerly Sussex) Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 357 out of 1006 reviews
Rating 8 - Good. 393 out of 1006 reviews
Rating 6 - Okay. 159 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hani, Maqabah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location and very clean
Stayed 6 nights in Nov 2024

10/10 Excellent

Sam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. The room has everything we need including the small fridge which is very useful. The complimentary fresh fruits are a nice welcome. The staff are very nice and went above and beyond to help us.
Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness
Rather disappointing.
Very small rooms and VIP status not even acknowledged or mentioned at check-in and for the cost of the room well over priced.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
the staff was amazing and it was nice having a restaurant onsite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Stayed 1 night in Nov 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort
Great location, good amenities
Great central location close to shopping and Marble Arch tube station so access to everywhere via the tube network. The hotel is a little tired in places but they are undergoing a refurb so that should be sorted. One quibble - in our room there were two sets of steps so yes we did trip up a couple of times and there are no power sockets by the bed so we couldn’t easily charge our phones.
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short stay if you get room 215
Everything about the hotel was almost great - the breakfast, staff, service and location were excellent! 20 min walk to the London palladium. The hotel is a little strange though - the corridors are soooo small and our room was facing out to an empty square space below and some kind of office building opposite - felt a little oppressive - but hey we were only there for 1 night so definitely served its purpose and everything else was fab.
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 5 nights in Oct 2024

4/10 Poor

Saeed, West Vancouver

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Conyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Selma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great beds
I really like staying here and have done so several times. The location is wonderful, with all the shopping on Oxford Street, Marylebone and Mayfair. As a solo traveller it is also convenient that they have an onsite restaurant. The staff is very helpful and I even got an upgrade when I mentioned how much I had liked my room the previous time. The only very small comment is that my room looked tired and could be fixed up a bit. But I have to say that the beds and bedding are the best in London.
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny and located in the stairwell. So can hear everyone coming and going. The room was basically a closet located inside a stairwell. Won't be staying again.
Stayed 2 nights in Oct 2024

8/10 Good

Keith, Pennsauken

Liked: Cleanliness
Disliked: Amenities
The location of this hotel is excellent, near public transportation and shopping on Oxford Street. The hotel itself was fine, but I would not rate it four stars. I would give it 2.5. Rooms were clean but nothing to write home about.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gozde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Especially the breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I only needed to stay overnight as I had an eye op at Moorfields. Check-in was easy. The room was clean and had lovely facilities. I treated myself to room service for supper and breakfast. Lovely meals provided. The bed was really comfortable. I had a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service
Comfortable but lacked charm and atmosphere. Room tiny for the price. Not as expected from Radisson Blu.
Stayed 1 night in Oct 2024

8/10 Good

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, clean. Our room was a reasonable size except we had a step up to desk area and another into bathroom. These are not delineated by any change in carpet colour, I tripped up the step to desk and bruised my backside and arm, I also pulled a muscle in my back giving me a lot of pain.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very comfy bed and spacious room for London I got a free upgrade and the staff were very friendly Great location just off Marble Arch and Oxford Street
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed
Stayed 1 night in Oct 2024

4/10 Poor

Keith

Business traveler
Disliked: Room comfort
Stayed 1 night in Oct 2024