Regency Hotel Westend

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Regency Hotel Westend

Exterior
Parking
Triple Room, 1 Bedroom | In-room safe, desk, free WiFi, bed sheets
Lobby
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
19 Nottingham Place, London, England, W1U 5LQ
  • Marylebone High Street
    4 min walk
  • Madame Tussauds Wax Museum
    4 min walk
  • Regent's Park
    4 min walk
  • London (LHR-Heathrow)
    47 min drive

Room options

Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Regency Hotel Westend

3-star hotel in London City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff assistance.
Regency Hotel Westend offers 20 accommodations with safes and hair dryers. LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Regency Hotel Westend features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary.

Regency Hotel Westend is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

Arabic, English, French, Hindi, Romanian, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 10 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Regency Hotel London
Regency London
Regency Hotel Queens Gate
Regency Hotel - Queen's Gate London, England
Regency Hotel Westend London
Regency Westend London
Regency Westend
Regency Hotel Westend Hotel
Regency Hotel Westend London
Regency Hotel Westend Hotel London

Regency Hotel Westend Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 361 reviews" "
Rating 8 - Good. 148 out of 361 reviews" "
Rating 6 - Okay. 86 out of 361 reviews" "
Rating 4 - Poor. 33 out of 361 reviews" "
Rating 2 - Terrible. 18 out of 361 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a quiet night
Stayed 1 night in Jun 2024

4/10 Poor

Oliver

Disliked: Property conditions & facilities
Very noisy
Stayed 2 nights in Sep 2024

8/10 Good

Bev, Burton on Trent

Traveled with family
Liked: Cleanliness, staff & service
Small room, a little tired but clean and great value for money. Staff really helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Nicola

Disliked: Cleanliness, property conditions & facilities
Very dated and old fashioned, room refreshments cheap and unpleasant to taste.No water available. Bed was clean and comfortable. Great location but tired hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Roderick

Disliked: Staff & service, property conditions & facilities
Ok but for over £115 very pokey and dark
Stayed 1 night in Sep 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desk clerk was great. Breakfast was good. Elevator was broken and water pressure for the shower was not good.
Stayed 1 night in Sep 2024

10/10 Excellent

Alston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just a few minutes from Baker Street. As a room was available, I was able to check in early. The room was compact but comfortable. There was an issue with a friend's booking which led to some tension, but the night manager dealt with the situation professionally and really well. The staff members at this hotel were good.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Surrounding restaurant options perfect.
Stayed 1 night in Sep 2024

2/10 Terrible

MATTHEW

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply awful… very dated property with tiny rooms, but that isn’t what made me write this review. Having no outlets by the bed, old lumpy beds, pathetic water pressure, a dirty bathroom upon arrival, a broken window that wouldn’t hold open, and not even a small AC unit or fan was what made this a terrible stay. When we were leaving, the reception manager on duty noticed us having a hard time keeping a door open and just stared at us instead of help. Do yourself a favor and skip this property, it’s a convenient location and everything else is simply terrible.
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Stayed 1 night in Jul 2024

6/10 Okay

Ed

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Aymen

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Tiny Magnetic Pets concert
Location was perfect for what i was doing
Stayed 1 night in Mar 2024

2/10 Terrible

Vincent

Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities
Friendly and accommodating staff, absolutely fine for the price. A little tired in places but perfectly clean, comfortable and safe. I would stay again. The shower was very good.
Stayed 1 night in Jul 2024

4/10 Poor

richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Would be easier getting into 10 Downing Street. Had to provide photo ID after they took your money. Wouldn’t take contactless. The room was tiny the shower handle fell off when you tried to turn the shower in. The shower was too cold or too ho and just about got you wet the pressure was that low. The coffee was from the 1980s and the same packed of ginger rings that no one has wanted left for years. The room was too warm and the only help was an old battered fan that wined when on. Card card hardly worked either had to go to other hotel a few doors down to get them to reactivate the card. For nearly £200 a night it wasnt worth anymore than £50.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very lovely and friendly. The room and bathroom were spotlessly clean. There are fans provided in the rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Viola, Chicago

Stayed 1 night in Jun 2024

6/10 Okay

Tracy

Traveled with family
Liked: Staff & service
Fantastic location. Room so cramped I have bruises from bumping into the furniture. Drab inside- walls are covered in scuff marks. Clean aside from the wear.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Traveled with family
NO LIFT
The room was clean and employees were nice and friendly. But NO LIFT, and we were assigned level 3. Room are very small for 4 people. For 2 is perfect!
Stayed 4 nights in May 2024

6/10 Okay

Keith

Traveled with group
Disliked: Amenities
54 stair steps to climb to the room, the last set steep. Shower flow was woeful. Clean and tidy, ok for somewhere to put your head down.
Stayed 1 night in May 2024

6/10 Okay

Evelyn

Traveled with partner
No lift
Stayed 6 nights in May 2024

8/10 Good

Sandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little find. So central. Very clean so near to Marylebone High Street and Regents Park. Very well priced. Would stsy here again.
Stayed 1 night in May 2024

6/10 Okay

Lina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lift issues
I returned to this hotel after a month ,this time with my elderly mother,so had to get a twin room.Just to find out that the room is on the 3rd floor and lift is still not working (makes me wonder if it’s really the case?!)! The just took the luggage upstairs but it was really challenging for us to go up and down the steep stairs .Apparently,all the twin or double rooms are on the higher floors .I was advised if we want a lift we need to book neighbouring hotel(which suggest me that they are not intending to fix the lift ).Can’t deny convenience of location though .
Stayed 1 night in Apr 2024