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Residence Inn by Marriott London Ontario

3.0 star property

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Photo gallery for Residence Inn by Marriott London Ontario

View from property
Exterior
Reception
Free full breakfast
Shower, free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk
$146
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
383 Colborne St, London, ON, N6B3P5
  • London Convention Center
    ‪5 min walk‬
  • Victoria Park
    ‪8 min walk‬
  • Budweiser Gardens
    ‪15 min walk‬
  • London, ON (YXU-London Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 840 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 840 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 840 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 575 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 840 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn by Marriott London Ontario

Hotel in Downtown London
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, free use of bicycles, and dry cleaning. Housekeeping is available on request.
Residence Inn by Marriott London Ontario offers 116 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Tempur-Pedic beds feature down comforters and premium bedding. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott London Ontario features a fitness center and complimentary bicycles. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 2 meeting rooms. This eco-certified hotel also offers a terrace, barbecue grills, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Residence Inn by Marriott London Ontario is a smoke-free property.

Guests are offered a complimentary full breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 26 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 26 per day (in/out privileges)
  • Pet fee: CAD 85.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 163354

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn London Ontario
Residence Inn Marriott Hotel London Ontario
Residence Inn Marriott London Ontario
Residence Inn Marriott London Ontario Hotel
By Marriott London Ontario
Residence Inn by Marriott London Ontario Hotel
Residence Inn by Marriott London Ontario London
Residence Inn by Marriott London Ontario Hotel London

Residence Inn by Marriott London Ontario Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Akiel-Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good area but located in a difficult area, no fault to the business
Stayed 1 night in May 2025

8/10 Good

Kerry, Ajax

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Is clean but not sure it is in a safe area and it is definitely not handicap accessible.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mike, Oakville

Stayed 1 night in May 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Average property in average area. Note there is a $30 parking fee which is excessive given the limited amenities and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1103 was very nice and comfortable. The incuded breakfast was great. Easy walk to Canada life Place.
Stayed 1 night in May 2025

10/10 Excellent

Renson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the clean and spacious room! The staff was very friendly & helpful. Would go back here again next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawna, PORT ELGIN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times over the years for business and our stay has always been stellar. Comfortable beds, quiet rooms, excellent service.
Stayed 1 night in Apr 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mirella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but needs renovations

Hotel is overall good. Rooms are big but need some TLC. There is a smell in all rooms (I have stayed in 2 different rooms over 2 business visits). Smell is like cigarettes but I suspect it might be just old. Some renovations would serve this hotel well. Good service and good breakfast. Parking is extra but is underground, making it helpful in the winter. Well located.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was very good; only comment was that the underground parking had limited clearance for a minivan with roof rack.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with group
Staff were very kind and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this hotel for 7 weeks, staff was excellent, hotel was great. Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Bj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cara

Traveled with family
Liked: Cleanliness, staff & service
The rooms are tired and need to be remodelled the lighting is poor. Parking is also limited and the access to underground parking is restricted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Great Continental breakfast spread. Sweet suites.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, check in was easy, rooms are huge! Loved the underground parking.
Stayed 1 night in Mar 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Ekaterina

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025