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Harbour Hotel Richmond

4.0 star property

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Photo gallery for Harbour Hotel Richmond

Relax by the rectangular pool surrounded by a wooden floor and enjoy a view through the adjacent window.
Experience the classic charm of this hotel, featuring a prominent corner building with a curved balcony and parking area for guests.
Cozy space with natural elements and decor, featuring potted plants and a unique sculptural piece.
Relax in a serene outdoor space surrounded by lush greenery and potted plants, with seating areas and a brick wall planter.
Relax in comfort with a large bed, tufted headboard, and plush pillows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP
  • Richmond Park
    ‪3 min walk‬
  • Royal Botanic Gardens, Kew
    ‪6 min drive‬
  • Twickenham Stadium
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement) | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room (Cosy Basement)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Twin Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Harbour Hotel Richmond

4-star hotel in Ham, Petersham and Richmond Riverside
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Harbour Hotel Richmond offers 89 accommodations with coffee/tea makers and bathrobes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
In addition to a full-service spa, Harbour Hotel Richmond features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This Georgian hotel also offers a fitness center, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Harbour Hotel Richmond is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16.50 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Harbour Hotel Richmond Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 862 reviews
Rating 8 - Good. 256 out of 862 reviews
Rating 6 - Okay. 114 out of 862 reviews
Rating 4 - Poor. 65 out of 862 reviews
Rating 2 - Terrible. 26 out of 862 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with lots of charm.
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome restaurant on site. The food was incredible and drinks were better. Staff is friendly and eager to help. Pool and spa are great bonuses
Stayed 2 nights in Apr 2025

6/10 Okay

Tony

Liked: Cleanliness
A very cute hotel. The thing we didn’t like there was only 1 bath towel and 1 wash cloth for 2 people.
Stayed 2 nights in Mar 2025

10/10 Excellent

S

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely dinner at the Gate restaurant, loved my bedroom and the massive bathroom. Staff was friendly. Didn't like the layout, lots of corridors which did wonders for my steps, spent a lot of time going around in a circle. I also had a great spa treatment.
Stayed 1 night in Mar 2025

10/10 Excellent

Leah Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Stayed 1 night in Mar 2025

10/10 Excellent

Beau

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Jayne

Liked: Staff & service, property conditions & facilities, room comfort
Hotel very nice but pay for parking very expensive over night which is nearly 18 pounds ( terrible) facilities were very busy no space in hottub so couldn't get full experience not able to use spa past 11 am on your checkout day and as you cant check in till 3 on rhe day of your visit. This doesn't even give you 24hrs use of spa
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Richmond. My fiancée enjoyed the spa / pool while I was at meetings.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff, location service and spa all amazing.
Stayed 1 night in Mar 2025

8/10 Good

Elie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel in an ideal location
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

louise

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Location great,easy access to station

Reception staff friendly and helpful. Interior of hotel quirky and fun. Loved the guest cat.Lovely pool,busy at times. Hot tub and spa tub outside,so not ideal in winter. Mislabelled food at breakfast led to me being exposed to gluten , which caused a nasty reaction . Venue apologised, though I feel they need to pay attention to their food labelling.Its in a great location. Be aware there are lifts,but not all floors serviced by them .Liked the potential access to mini bar and free gin in the room. Quirky books to look at too.Rooms comfortable,but in my case ,no view. Top marks to the staff who were clearly passionate about their job . I would return,but would not use the restaurant.
In room
Guest cat
Nearby view
Stayed 1 night in Feb 2025

8/10 Good

June

Stayed 1 night in Jan 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
Stayed 1 night in Jan 2025