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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Coffee shop
Property video
Exterior
Library
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry
$105
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
116-118 Church Road, Hayes, England, UB3 2LW
  • Place, Lake Farm Country Park
    ‪9 min walk‬
  • Place, Minet Country Park
    ‪14 min walk‬
  • Place, Stockley Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2

View all photos for Family Quadruple Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • Sleeps 3

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3

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About this property

Rosemay Hotel

4-star Hayes hotel, connected to a rail/subway station in Townfield
A snack bar/deli, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. This Hayes hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2024.

Rosemay Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (GBP 20 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 11 for children
  • Uncovered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 133 out of 182 reviews
Rating 8 - Good. 34 out of 182 reviews
Rating 6 - Okay. 8 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 2 out of 182 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely amazing, nothing was too much trouble, a most enjoyable experience from such a quaint boutique hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean modern hotel beautifully decorated. Best nights sleep, fab bed and pillows. Amazing shower!
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Lovely little hotel!

Radu was very helpful with regards to parking. Unfortunately guests were parking in our spot but Radu immediately rectified the situation and we were able to park. Bed was so comfy and room clean. We would not hesitate to book a room here again. Lovely little hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Martina Marcelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of my stay. The staff was super friendly and helpful. Rooms are very stylish yet comfortable. Was in London during the tube strike but no problem as the Elizabeth line was easily accessible and running. There are plenty of restaurants around. There was also safe parking for my car. Lovely place to stay can only recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

P

Stayed 1 night in Jul 2025

10/10 Excellent

Fatma, ISTANBUL

Stayed 1 night in Sep 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

does the job

Cannot say secure parking was exactly secure definately not worth £20, but hotel itself was clean and welcoming, the rooms comfortable, dont think exactly as described.
Stayed 1 night in Aug 2025

10/10 Excellent

joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and comfortable hotel. Staff were friendly and very helpful. Parking on site for £20 a night. Would highly recommend Rosemay Hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Rita-Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but can be noisy.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to with public transportation
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our time here. Within walking distance of Tube so easy enough to use as base and to get around. We stayed as were seeing Coldplay at Wembley, good location for this. (Uber to Wembley £36 from here) Hotel finished to a very good standard, was nicely surprised. Staff really helpful and created a lovely relaxed atmosphere. Only downside was parking. Could park on what is a busy residential street for free or pay £20 a night to use hotel car parking. That said, would definitely consider using again if coming down to London.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Rosemay was truly wonderful. It is clean, quiet, and the staff went above and beyond to make our stay as nice as possible. The hotel itself is beautiful. The attention to detail is extraordinary from the Orwell library when you step in, to the cafe, to the rooms. The rooms include rain shower heads, heated towel racks and heated mirrors. There is a personal outdoor seating area where we able to quietly enjoy our hot tea that was provided. The breakfast is delicious, as are all the cafe options. It is these little touches that really elevate the quality of the hotel and set it apart from the rest. Beyond this, I want to mention how personal and helpful the staff was in assisting us in navigating our trip. As an American who had never traveled abroad, I was nervous about using the public transport. Not only does the Rosemay sit directly across the street from a bus stop, but the front desk took time to personally provide the best routes to take for both bus and rail to get to our travel destinations each day. This was instrumental in making our vacation the best we ever had. In conclusion, the property itself is beautiful, it's affordable, and the staff is friendly and helpful. It is also very close to Heathrow airport. I can not recommend this hotel enough and look forward to going back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Extremely friendly and helpful staff. Family owned.
Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Stayed 2 nights in Jul 2025

8/10 Good

Karanpreet

Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shankar, Auckland

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay with the family and parking is bit expensive but guaranteed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shankar, Auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! We stayed here for 4 nights to visit our friends and family, location is ideal for travelling locally by car or public transportation
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing Staff. Great nights sleep.
Stayed 1 night in Aug 2025