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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Coffee shop
Property video
Library
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Room service
$86
includes taxes & fees
Feb 9 - Feb 10

Explore the area

View in a map
116-118 Church Road, Hayes, England, UB3 2LW
  • Place, Lake Farm Country Park
    ‪9 min walk‬
  • Place, Minet Country Park
    ‪14 min walk‬
  • Place, Stockley Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2

View all photos for Family Quadruple Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • Sleeps 3

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

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About this property

Rosemay Hotel

4-star Hayes hotel, connected to a rail/subway station in Townfield
A snack bar/deli, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. This Hayes hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2024.

Rosemay Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (GBP 20 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 11 for children
  • Uncovered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 200 reviews
Rating 8 - Good. 38 out of 200 reviews
Rating 6 - Okay. 8 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kane

Stayed 1 night in Oct 2025

10/10 Excellent

Shuja

Stayed 2 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Great place, staff and owner lovely, EV charger, breakfast cooked fresh, room clean, quiet snd comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasper

Stayed 1 night in Oct 2025

10/10 Excellent

Carlyjo

Stayed 1 night in Oct 2025

4/10 Poor

Parice

Disliked: Cleanliness, room comfort

Not happy

I stayed here in may and had a really good experience, it was clean and fresh and a comfortable bed. This time the room was very grubby, the people upstairs were really loud all night and kept us awake the whole night. There was also two really small half used toilet rolls in the room meaning I had to go to the women’s toilet outside of my room twice as it was very late at night. I emailed the hotel twice and told them about the noise problem from upstairs and did not get a response. I have left unrested and tired.
Stayed 1 night in Oct 2025

10/10 Excellent

Kamran

Stayed 1 night in Oct 2025

10/10 Excellent

Davinder

Did not eat breakfast
Stayed 1 night in Oct 2025

8/10 Good

Jayme, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb! Everything was wonderful although I will add we couldn’t get the heat to turn on but that may have been because the thermostat was confusing.
Stayed 1 night in Oct 2025

2/10 Terrible

Andy

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay before flying out of Heathrow. A boutique place to stay within walking difference of some very good restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities
The blow dryer in bathroom didn’t work,
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Hina

Stayed 3 nights in Oct 2025

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stranded at Heathrow overnight after a missed flight. Very helpful and kind receptionist. Compact and very clean and comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small boutique hotel. Very welcoming and clean , comfortable and lovely breakfast . Only downside was the pillows were a bit big and chunky so softer ones would have been nicer but otherwise a great stay and would definitely go back .
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Traveled with partner
Liked: Amenities
Hospitality is 10/10 food was exceptional in the morning have recommended this hotel to my whole family exceptional staff very friendly and quick response time me and my wife had a great stay
Stayed 1 night in Oct 2025

8/10 Good

Tariq

Stayed 1 night in Sep 2025

10/10 Excellent

Nick, Five Ashes

Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasantly suprised. To be honest knowing the location my expectations were low. But this hotel is a real Gem. The room was spotless, with all the facilities you need. The location is great.
Stayed 1 night in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carlyjo

Stayed 1 night in Sep 2025