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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Library
Terrace/patio
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
116-118 Church Road, Hayes, England, UB3 2LW
  • Stockley Park
    ‪16 min walk‬
  • Brunel University
    ‪6 min drive‬
  • Wembley Stadium
    ‪18 min drive‬
  • London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Rosemay Hotel

4-star Hayes hotel, connected to the airport in Townfield
A snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a garden, and multilingual staff assistance are onsite. Change of towels is available on request.
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. This Hayes hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2024.

Rosemay Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Superb! Relaxing and very fancy, it was a fantastic time!
Stayed 1 night in May 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, property conditions & facilities
What a quaint amazing property with a cool historical background and the staff was so kind and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay. We came in very late due to a delayed flight and the manager was there to help us. The room was great, as well as, breakfast. The manager was very helpful explaining the transportation system and places to visit. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really appreciated the friendly emails before we arrived, the warm welcome we received, the spotlessly clean rooms, and the lovely comfortable beds. It was just what we needed. Thank you. Very happy to recommend.
Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
rare find! Small carpark at the back and side of the hotel but lots of street parking outside and it's free. Warm friendly greeting from the guy in charge, all information given, shown to the room and more info given. The room was on the ground floor outside in a little courtyard. The room was a good size for two people as was the shower room. The bed was very comfortable BUT the pillows were way too thick and very stiff. I woke up with a stiff neck! The shower was hot and powerful. A very modern and stylish hotel that looks like it's had a major refurbishment, with handy different style plugs next to the bed. But no plug in the sink WiFi excellent and free The location is set in a quiet part of Hayes, 5 minutes walk to restaurants either end of the road. Would definitely stay again if in the area but would ask for thinner pillows!
Stayed 1 night in May 2025

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome with great staff, cosy with family friendly meal. Convenient for getting around London. Halal and veg options for breakfast
Stayed 2 nights in May 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Parice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The hotel is really lovely and clean. I didn’t catch the man’s name at the front desk but he was really helpful and polite. The rooms are extremely clean and well equipped.
Stayed 1 night in May 2025

4/10 Poor

O

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Value highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not get over the friendliness and helpfulness of the staff. They allowed us an early check in which was perfect after a long flight. They met our every need with kindness and grace.
Stayed 2 nights in May 2025

10/10 Excellent

Petra-Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a place the staff were all fabulous and nothing was too much trouble The room was perfect the little touches went a long way well thought out hotel so clean and decor was fabulous will return again thankyou so much
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chuma

Stayed 5 nights in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back

Service was excellent and responsive. Rooms are small but well appointed. The breakfast was a great deal and a wonderful way to start the day. Parking is on street and limited but free.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. The staff were excellent and breakfast excellent. The surroundings streets were awful. Not a safe area. Gangs of huddled youths everywhere. Lots of bin bags and rubbish around. I could not park my car at premises and really did not feel safe leaving it anywhere in this area. Sorry but would not return based on my comments
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

The room was lovely. Parked on the property and got blocked in by another hotel guest so couldn’t get out. Owner gave me a free breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great value for money
Stayed 1 night in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for an overnight stopover, so can’t comment on the area. But a lovely hotel with terrific staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Olusola James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Rosemay is more like a motel. Decent, but not really like a boutique hotel as represented. Furnishings & bedding felt makeshift. Staff were really great!
Stayed 1 night in Apr 2025

10/10 Excellent

Chevonne

Traveled with group

Beautiful boutique hotel

I had a great overnight stay. The decor of the rooms was so beautiful and the rooms were immaculate. I would definitely recommend this hotel over the typical chains. You can see the care and detail that has gone into the design! And it’s family owned!
Stayed 1 night in Apr 2025

10/10 Excellent

Kofi Safo Boadu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarfraz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel—clean, comfortable, and overall a great choice for anyone visiting the area. The room was well-equipped, and the staff were friendly and helpful. However, one small drawback was the absence of a phone in the room to contact reception. In case of any need or emergency, it would have been more convenient to have a direct line available. That said, I would still highly recommend this hotel and would be happy to stay there again. A phone in the room would just make the experience even better!
Stayed 2 nights in Apr 2025

8/10 Good

Monisha

Liked: Cleanliness, property conditions & facilities
New hotel, very clean and situated in a good location. Very limited parking however, ~ 9 spaces only.
Stayed 2 nights in Apr 2025