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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Relax in a cozy seating area with a sofa, round table, and book collection.
Relax in our inviting lobby with a comfortable seating area, coffee table, and potted plant.
Relax in a sheltered outdoor space with a bench and heating system.
Relax in a stylish room with a large bed, decorative pillows, and a balcony overlooking the outdoor area.
Classic brick facade with symmetrical architecture and arched windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Room service

Explore the area

Map
116-118 Church Road, Hayes, England, UB3 2LW
  • Stockley Park
    ‪16 min walk‬
  • Brunel University
    ‪6 min drive‬
  • Wembley Stadium
    ‪18 min drive‬
  • London (LHR-Heathrow)
    ‪9 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 129.2 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | 1 bedroom, minibar, in-room safe, individually decorated

Family Triple Room, Multiple Beds, Mobility Accessible

  • 280 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 344.4 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 139.9 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Rosemay Hotel

4-star Hayes hotel, connected to a rail/subway station in Townfield
A snack bar/deli, a coffee shop/cafe, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. This Hayes hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in December 2024.

Rosemay Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Hindi, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (GBP 20 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 11 for children
  • Uncovered self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 70 out of 87 reviews
Rating 8 - Good. 13 out of 87 reviews
Rating 6 - Okay. 2 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chevonne

Traveled with group

Beautiful boutique hotel

I had a great overnight stay. The decor of the rooms was so beautiful and the rooms were immaculate. I would definitely recommend this hotel over the typical chains. You can see the care and detail that has gone into the design! And it’s family owned!
Stayed 1 night in Apr 2025

10/10 Excellent

Kofi Safo Boadu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarfraz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel—clean, comfortable, and overall a great choice for anyone visiting the area. The room was well-equipped, and the staff were friendly and helpful. However, one small drawback was the absence of a phone in the room to contact reception. In case of any need or emergency, it would have been more convenient to have a direct line available. That said, I would still highly recommend this hotel and would be happy to stay there again. A phone in the room would just make the experience even better!
Stayed 2 nights in Apr 2025

8/10 Good

Monisha

Liked: Cleanliness, property conditions & facilities
New hotel, very clean and situated in a good location. Very limited parking however, ~ 9 spaces only.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mr k d

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brand new digs

This place has only just opened so brand new they have done a great job of the place not much options in this area but way better than the big chains for the price. Not much parking so just check before you book I will use again if in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire stay was beautiful from the staff, room, housekeeping and more. Definitely recommended staying here !
Stayed 3 nights in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an issue all day and night with a fire door alarm that kept going off. There is not a chair in the room so could only sit on bed and not work on computer. Unable to adjust aircon in room so was very cold. Spotless cleanliness. Lovely staff. A lovely quiet area, just very disturbed by door alarm when sleeping.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Nice staff. Just ensure you reserve a parking place when you book.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rosemay Stunning hotel

Absolutely stunning hotel. Super friendly staff. Fantastic value for money. This is probably the best hotel ive stayed in. I will definitely be returning. Highly recommend 👌
Stayed 1 night in Apr 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

This place was exemplary. Lots of effort has gone into making the rooms clean comfy modern and upto date highly recommend this hotel great service also will defo stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time!
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, amenities
Superb, will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Balwinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and well built hotel with excellent staff

Really fantastic staff who took care of all our needs and even accommodated our kind request to have kitchen prepare breakfast earlier than their typical time. Hotel was really nice with rooms being spot on. A few bus stops away from Hays and Harrington station, then an Elizabeth line into key London areas. Can’t thank them enough for their hospitality.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, very helpful. Our room was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

In aa month of travel this was by far the nicest hotel, room and staff that we encountered by far. Usually when you stay you have one or two things you feel the accommodation might improve on. This hotel was perfect for us in every way.
Stayed 1 night in Mar 2025

10/10 Excellent

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top hotel, loads better than more expensive hotels

excellent hotel, very clean. great breakfast and friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great shower. Parking available Great staff, friendly and welcoming. Will come again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, once we checked in shown to room which was not suitable because our child requires a bed. Thought would not be a problem for a roll away bed but the property does not have them
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was incredibly clean and very stylish. The only problem I can foresee is the carpark is quite small but street parking is available. Very convenient location to supermarket, car chargers, restaurants and very quiet. Loved the shower. Staff incredibly friendly.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem, well appointed and immaculately clean
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A whiff of success ?

Very good stay, the room was comfortable and clean, great shower. Only negative was the odour, I understand they are a newly opened establishment and that there are some teething problems with the drains, hopefully they can get these sorted out soon as they were all very helpful and friendly, I would really like to see them succeed. Would definitely stay there again - if the smell is resolved.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again in a heartbeat. Very friendly staff great facilities close to a tube station and where I needed to be
Stayed 2 nights in Mar 2025