Royal Garden Hotel

5.0 star property

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Premium bedding, in-room safe, desk, laptop workspace
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
2-24 Kensington High Street, London, England, W8 4PT
  • Kensington High Street
    ‪1 min walk‬
  • Kensington Gardens
    ‪2 min walk‬
  • Kensington Palace
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Master Suite

  • 1076 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Deluxe Studio, High Floor

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Deluxe Double

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Garden Deluxe

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Park Suite

  • 635 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Double

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Garden Deluxe

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Double

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Studio

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Garden Twin

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Royal Garden Hotel

5-star hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli, and a 24-hour business center are onsite.
Royal Garden Hotel offers 394 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Royal Garden Hotel features a full-service spa and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Royal Garden Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (GBP 45 per day)
  • Valet parking on site (GBP 45 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 28 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 28 per person
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self parking fee: GBP 45 per day
  • Valet parking fee: GBP 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Royal Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1098 out of 1572 reviews
Rating 8 - Good. 293 out of 1572 reviews
Rating 6 - Okay. 100 out of 1572 reviews
Rating 4 - Poor. 47 out of 1572 reviews
Rating 2 - Terrible. 34 out of 1572 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alison, MELROSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Rex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a trip package which included two nights at a high-end hotel. Just two nights in London seemed like a waste so we decided to bookend those 2 nights at a more affordable hotel. This is where the Royal Garden enters the picture. From exiting the taxi, the staff was absolutely delightful. We were quickly checked into our room and our luggage beat us there. My wife is a habitual Lysoller. In our room, she didn’t feel the need to spray anything. It was SPOTLESS. Even the hidden places were clean. At 18:00, while we were at dinner, the staff came and setup the fold away bed for our 9 year old and turned down our king bed. Very nice touch! The complimentary soaps smelled great and actually left me clean and not waxy or oily. The location is very convenient to dining and shopping of all sorts. Even while staying at a hotel twice the price, we were anxious to get back to The Royal Garden.
Stayed 2 nights in Nov 2024

6/10 Okay

Janean

Traveled with family
Cool
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Stayed 3 nights in Nov 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to the park, shopping and amazing location. Looking forward to visiting again.
Stayed 3 nights in Nov 2024

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
The staff were friendly but the foyer was overrun with guests who lacked courtesy and awareness for others. I realise that is not a fault of the hotel itself or the staff but it did impact our enjoyment of the property.
Stayed 1 night in Nov 2024

8/10 Good

Maryam

Stayed 4 nights in Oct 2024

10/10 Excellent

john

Stayed 3 nights in Oct 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Excellent location
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Oct 2024

4/10 Poor

Daria

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Very overpriced for what it offers. Service is very poor. Check in and check out unfriendly and always has queues around. Room cards keep on losing connection so need to re magnet at the reception. Will not stay again. There are far better hotels available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Enkelejd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place unfortunately we stayed only for one night because we escaped 2 day from our Paris vacation and totally worthy the trip and the stay, my kids loves the service so polite and the location too.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Great place to stay, convenient to tube and shopping
Stayed 3 nights in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect on all fronts
Absolutely perfect stay. Room was good for 2 people. Bathrobes were nice and fluffy. Room service was quick. All staff went out of their way to help with request. The view from window was really nice especially with the sun. Hotel was so close to everything from the Park, shopping, transportation. So convenient
Stayed 3 nights in Nov 2024

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay comfortable beds, staff friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

6/10 Okay

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for Kensington and easy to get into central London. Hotel rooms is of a good standard. Bedroom was comfortable and very quiet.
Stayed 1 night in Nov 2024

6/10 Okay

DAWN

Stayed 1 night in Oct 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024