Ruby Lucy Hotel London

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Bar (on property)
Cosy Room | Premium bedding, in-room safe, individually decorated
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • Westminster Bridge
    ‪8 min walk‬
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

Wow Room

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Lovely Room

8.8 out of 10
Excellent
(23 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Cosy Room

9.4 out of 10
Exceptional
(51 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Nest Room

9.6 out of 10
Exceptional
(28 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Loft Room

9.2 out of 10
Wonderful
(11 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lucy Hotel London

4-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Ruby Lucy Hotel London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 651 out of 880 reviews" "
Rating 8 - Good. 166 out of 880 reviews" "
Rating 6 - Okay. 35 out of 880 reviews" "
Rating 4 - Poor. 13 out of 880 reviews" "
Rating 2 - Terrible. 15 out of 880 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff was amazing and extremely knowledgeable of places to visit. Will stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
The staff was so friendly and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. The atmosphere was great, the decor was brilliant, the food at breakfast was lovely. The staff were super helpful and friendly. Loved the area it was in too. Would definitely stay here again and recommend it to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great unique stay for our first time in London. Close to tube and great dining options nearby. No complaints. Would stay again.
Stayed 5 nights in Jun 2024

8/10 Good

Ilya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brand new hotel, pretty big rooms for London, nice bar downstairs. Breakfast was okay, but not too much choice. Some basics would go a long way - bottle of water or a cooler on the floor, and an option to borrow a power adapter…
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved music theme. Guitars to play in bar (though no one did). Marshall amps in sound proofed rooms. Eclectic bar across street. Access to Waterloo station. Pleasant bar but no live music while we were there. Overall very cool, even for an old rocker.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fabiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third Ruby Lucy Hotel I've stayed on, staff was super friendly and great breakfast. Location is convenient, right next to Waterloo station, which works great, especially when flying into Gatwick. Area is walkable, quiet but lively. I would def stay in another Ruby Lucy Hotel again!
Stayed 4 nights in Sep 2024

8/10 Good

allana

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to attractions, transport hub
Stayed 3 nights in Sep 2024

8/10 Good

Michael, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great very helpful. restaurant food was pretty ordinary. My room was small and a bit awkward with two suitcases. These are minor issues, we would stay there again but try to be pickier on the room. Pretty tough when everything in london is full.
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, what a great vibe and super great people always welcoming you the room was spacious, modern and clean. You really are not far from the main area of London, and you can easily walk to the eye, and across the bridge. Shout out to Marcelo and their super nice staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and quirky little place
Fantastic quirky little place on a high st in Waterloo with loads of food and drink places nearby. Friendly staff, easy check in, we even got to check in early! Everything needed for an overnight stay. Bathroom isn't very private so as long as you are comfortable with who you are sharing with!
Stayed 1 night in Sep 2024

6/10 Okay

Brenden

Traveled with family
Liked: Property conditions & facilities
Our stay at Ruby Lucy was overshadowed by the unfortunate comments made by its staff. With outright rude comments and smug remarks during conversations we can sense a biased anger that they did not like that we were American. To finalize my thought, if you are American and just need a place to rest, this is a clean place to stay but I’d suggest to look elsewhere if you want to feel welcomed.
Stayed 1 night in Sep 2024

10/10 Excellent

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rarely get what should be expected in London. This quirky place with superb staff... excells
Stayed 1 night in Sep 2024

10/10 Excellent

Amy, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great location! Locating right next to Waterloo station yet the room was very quiet at night. Room is clean and new.
Stayed 6 nights in Sep 2024

8/10 Good

Nicholas

Liked: Staff & service, amenities
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located super close to the Waterloo train station, a great team really makes this property click.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had a more extensive menu, but excellent stay and staff.
Stayed 2 nights in Sep 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Staff was great. walking distance to the London Eye. Could have used a fridge and a rubber mat for the shower. It was slippery.
Stayed 5 nights in Sep 2024

8/10 Good

Maureen

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Cool boutique hotel in a great location just 5 minutes from Waterloo Station, 10 from Westminster and Millennium Bridge and Big Ben. Its also located on Lower Marsh Street with lots of eating options. On the weekdays there are food vendors outside that offer a variety of delicious options for a very affordable price. The hotel room itself was clean and comfortable. Although its in a busy area the room was quiet and I slept well every night. I would stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vaishali

Traveled with partner
Liked: Amenities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tiny room, weird tiny bathroom. No TV. Worst view. For £200 for the night we felt completely ripped off.
Stayed 1 night in Aug 2024