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Ruby Lucy Hotel London

4.0 star property

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Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Exterior
Cosy Room | 1 bedroom, premium bedding, in-room safe, individually decorated
Lobby lounge
Daily buffet breakfast (GBP 20 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$209
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Wow Room

Wow Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Wow Room

8.2 out of 10
Very good
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.0 out of 10
Wonderful
(26 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(61 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

1 bedroom, premium bedding, in-room safe, individually decorated

Nest Room

9.6 out of 10
Exceptional
(36 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

9.0 out of 10
Wonderful
(15 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Lucy Hotel London

4-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Ruby Lucy Hotel London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1007 reviews
Rating 8 - Good. 185 out of 1007 reviews
Rating 6 - Okay. 38 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

mitchell, louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and always present to help. Bar area was cozy and great variety for breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this quirky hotel. The staff at reception were absolutely delightful and friendly The room was comfortable. Great shower. Really good breakfast. Very nice that they make you proper coffees, such as Americano or cappuccino. Good breakfast service
Stayed 1 night in May 2025

10/10 Excellent

Adam

Stayed 1 night in May 2025

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem of a hotel situated right on Lower Marsh. There are excellent dining options right outside the front door and the hotel is just a couple of minutes walk from Waterloo. Staff were extremely friendly and welcoming and I highly enjoyed my stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elizabeth, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky little place with superior staff and cozy restaurant and 24 hour bar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was uncomfortable but everything else great. Drinks at bar are very very expensive
Stayed 1 night in Apr 2025

10/10 Excellent

Abhishek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and helpful staff. Room very comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great room, great stay!

Brilliant location on a lovely street which had a market on saturday morning, bar open 24/7, lovely staff. Bluetooth speaker in the room was a really nice toouch. We would definitely stay again
Stayed 2 nights in Apr 2025

8/10 Good

Marva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would like to mention, was that the loft room I booked did not look like the room on the website. That is the only reason why I gave the overall rating a good and not excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
Love this hotel, staff are great, rooms immaculate, very comfy beds.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this very quirky gem of a hotel. Central to everything with a label of civility you can afford. Cocktails at night, breakfast could have had a hot option. But ace stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great, very friendly will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would love to stay there again
Stayed 1 night in Apr 2025

2/10 Terrible

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HOTEL

We are a Military service family and I needed to cancel my room one week before due to my partner being called away and wanted a refund or to change the date. They refused both requests which meant we lost our money. Very unhelpful DO NOT BOOK WORSE CUSTOMER SERVICE
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Modern, clean, and beautifully presented throughout with an artisan feel, this hotel really wowed me. A quiet (I.e. pedestrian street no traffic noise) location but by no means sleepy. There were multiple independent bars and restaurants nearby and a thriving food / other market on the doorstep. Also close to the South Bank for many attractions. My room was well appointed, clean, modern, lovely bed and shower, and the staff were exceptionally friendly and welcoming. They even swiftly helped me to locate and return to me a lost item - so rare to get this level of service. Food menu looked tasty, but didn’t try it. For context, this hotel was the same price as a travelodge on the night of stay. It’s a no-brainer to stay here and I’d highly recommend it to friends and family. Thank you Ruby Lucy!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you will read, the reviews of this hotel are wonderful and I will say that they are all true. The hotel is clean, safe, great walking distance to everything and has a very welcoming vibe to it. I would recommend this hotel to anyone. Although I had an issue during my stay, the reaction from the management team honestly outweighed the otherwise negative experience. It is one thing to say you take great pride in service and guest experiences, but it’s another to truly live it and I do see that this is extremely important to Ruby Lucy management.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Lovely clean quiet and comfortable room and very helpful staff.
Stayed 1 night in Mar 2025