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Ruby Lucy Hotel London

4.0 star property

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Exterior
Cosy Room | Premium bedding, in-room safe, individually decorated
Bar (on property)
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • Westminster Bridge
    ‪8 min walk‬
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, individually decorated

Cosy Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Fitness facility

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The price is $194
per night
$233 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

Ruby Lucy Hotel London

4-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area.

Ruby Lucy Hotel London is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 677 out of 916 reviews
Rating 8 - Good. 171 out of 916 reviews
Rating 6 - Okay. 38 out of 916 reviews
Rating 4 - Poor. 14 out of 916 reviews
Rating 2 - Terrible. 16 out of 916 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonny

Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Stayed 1 night in Oct 2024

10/10 Excellent

Denizze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Airam Vecchio

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
I initially had a good experience, but my stay was marred by a series of unacceptable incidents. On both mornings, housekeeping knocked on my door at 8 AM, despite the Do Not Disturb sign being clearly displayed. On the first day, they even opened the door without waiting for a response. How outrageous and completely inappropriate is this? Additionally, I decided to extend my stay by one extra day and spoke to the receptionist to confirm the payment. She assured me there was nothing more to settle. However, the following morning, I was abruptly woken up by a loud knock at the door, as if it were an emergency. When I opened it, staff claimed I hadn’t paid and insisted I go downstairs immediately to settle the bill. To make matters worse, they even implied that “other guests have left without paying,” which was both disrespectful and insulting. This level of unprofessionalism and lack of respect for guests is completely unacceptable!

10/10 Excellent

Dayanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel, employees Guilherme and Gustavo so friendly a support staff. Good drinks and food and lovely breakfast and closer to everything like best tourist points
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Nov 2024

6/10 Okay

Stella

Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Stayed 1 night in Oct 2024

10/10 Excellent

Colin, Jackson Hts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable rooms!
Stayed 3 nights in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel very close to Waterloo with plenty of services near by. Good budget choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used Ruby Lucy as our hub, with 4 stays over 3 weeks interspersed with weekends in the country or taking the Eurostar to Europe. It was incredibly convenient to transport, and a walkable distance to most areas of London with lots of restaurant options. We will use it again in future and recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Declan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive customer service
An amazing stay and I have to say the customer service was exceptional - both from the person who checked my bag in when I arrived early, to the person who helped me actually check in, and then again, when I (carelessly) left my rings in the room before checking out, Isabella at reception was incredibly helpful in liaising with housekeeping to retrieve them - and even made me a coffee whilst I waited. Really impressive - thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff made us feel very welcome, room was well appointed and the bed was comfy. We enjoyed the balcony to view the city and scope out the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Stayed 1 night in Oct 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location, we had a lovely room on the 3rd floor very quiet. The hotel has a great vibe.
Stayed 1 night in Oct 2024

10/10 Excellent

Tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

8/10 Good

Lydia Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small boutique hotel. The only thing lacking was dresser drawers, small refrigerator and microwave.
Stayed 6 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff was amazing and extremely knowledgeable of places to visit. Will stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
The staff was so friendly and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. The atmosphere was great, the decor was brilliant, the food at breakfast was lovely. The staff were super helpful and friendly. Loved the area it was in too. Would definitely stay here again and recommend it to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024