Safestay London Elephant & Castle

3.0 star property

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Photo gallery for Safestay London Elephant & Castle

Exterior
Bar (on property)
Lobby sitting area
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
$72
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
144-152 Walworth Road, London, England, SE17 1JL
  • Place, London Bridge
    ‪4 min drive‬
  • Place, London Eye
    ‪5 min drive‬
  • Place, Big Ben
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Twin Room Ensuite

  • Sleeps 2
  • 2 Twin Beds

Bed in 4-Bed Mixed Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Bunk Beds

Bed in 4-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 4 Twin Bunk Beds

Bed in 6-Bed Mixed Dorm Ensuite

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

Single Room Ensuite

  • Sleeps 1
  • 1 Twin Bed

Family Room Ensuite with Air Conditioning

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Double Room Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

8-Bed Private Room Ensuite

  • Sleeps 8
  • 8 Twin Bunk Beds

Quadruple Room Ensuite

  • Sleeps 4
  • 4 Twin Bunk Beds

Bed in 6-Bed Female Dorm Ensuite

  • Sleeps 1
  • 6 Twin Bunk Beds

Triple Room Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Bed in 8-Bed Mixed Dorm Ensuite

  • Sleeps 1
  • 8 Twin Bunk Beds

Bed in 6-Bed Mixed Dorm Shared Bathroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 6 Twin Bunk Beds

Bed in 8-Bed Female Dorm Ensuite

  • Sleeps 1
  • 8 Twin Beds

Bed in 6-Bed Male Dorm Ensuite

  • Sleeps 1
  • 6 Twin Beds

Bed in 4-Bed Female Dorm Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 4 Twin Beds

Bed in 4-Bed Male Dorm Ensuite

  • Sleeps 1
  • 4 Twin Beds

Bed in 4-Bed Male Dorm Shared Bathroom

  • Sleeps 1
  • 4 Twin Beds

Bed in 2-Bed Female Dorm Ensuite

  • Sleeps 1
  • 1 Twin Bunk Bed

6-Bed Private Room Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 6 Twin Beds

6-Bed Private Room Shared Bathroom

  • Sleeps 6
  • 6 Twin Beds

Quadruple Room Shared Bathroom

  • Sleeps 4
  • 4 Twin Beds

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About this property

Safestay London Elephant & Castle

3-star hotel in Southwark
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities..#This property is closed from November 5 2020 to January 14 2021 (dates subject to change).. Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: GBP 4.5 for adults and GBP 4.5 for children (approximately) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property does not accept student cards as valid identification at check-in.. Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 10:00 AM.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Safestay London Elephant & Castle has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8 for adults and GBP 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Toilet paper

More

  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 8 for adults and GBP 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not accept student cards as valid identification at check-in.

We should mention

This property does not have elevators

Property is also known as

Safestay London Elephant Castle Hostel
Safestay Elephant Castle Hostel
Safestay London Elephant Castle
Safestay Elephant Castle
Safestay London Elephant &
Safestay London Elephant Castle
Safestay London Elephant Castle Hostel
Safestay London Elephant & Castle Hotel
Safestay London Elephant & Castle London
Safestay London Elephant & Castle Hotel London

Safestay London Elephant & Castle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 192 out of 640 reviews
Rating 8 - Good. 278 out of 640 reviews
Rating 6 - Okay. 75 out of 640 reviews
Rating 4 - Poor. 34 out of 640 reviews
Rating 2 - Terrible. 61 out of 640 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

lisa

Traveled with family
Liked: Cleanliness, staff & service
We booked the family room with a queen bed and a pull out couch with an ensuite - it was pretty good - ac was nice and cold - the location was easy to manage buses and trains and had good dining options around it - the place seems a bit sketchy when you first arrive lots of young people - we are 56-58 and our 30 yr old daughter - this wasn't too bad cost wise compared to other hotels in London and I don't think I realized how much of a hostel it is because of the room I booked - pull out couch wasn't great - be ok for kids not an adult and the bed was fine but plastic mattress and floopy feel to it - but it was fine for the 2 nights - room is the nicest there for sure - needs a curtain on one of the windows badly and the noise at night outside from traffic sirens and people sitting on the steps of the front of the building playing music at 1 am as annoying - but overall it was fine
Stayed 2 nights in Jul 2025

10/10 Excellent

Nestor, Reynosa

Traveled with group
Liked: Cleanliness, amenities
Great service! Clean, comfortable, happy hour, kind staff, great service! A few steps from bus station. The only reason I am giving less points is that the lift was not working
Stayed 1 night in Jul 2025

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No towels.

Good location, clean rooms. I was told no towels were available and I should buy one from the shop around the corner (housekeeping were able to find one for me). The room and corridors were too hot and the lobby too cold. From what I could see, there wasn’t a kitchen which is something I’d normally expect from a hostel but it wasn’t an issue only being there one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I had a great relaxing two night break
Stayed 2 nights in Jul 2025

10/10 Excellent

Prabhudas

Stayed 1 night in Jul 2025

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Weekend Stay

The accommodation is good, my only worry is the sencer in the shower/bathroom goes off to quickly, so is very dangerous if your in the shower. Other than that all good. Ive stayed a few times..
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

8/10 Good

Ibrahim

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Matthew

Stayed 4 nights in May 2025

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities
Please do not stay at this property. Their elevator does not work, and we realized that someone already reviewed that it was not working. This means they do not have a working elevator for a long time. There are no air-conditioning units in the rooms. We booked 2 rooms with bathrooms in each room. But not air-conditioning unit on a summertime in London is like hell. The lobby carpet have so much stains and are so nasty. The restrooms on the lobby area are not working well, poorly maintained, and nasty. Again, do not stay in this room. Expedia should not promote this place. There were many clients who were just shocked by the state of this property. Our rooms were on p
Stayed 3 nights in Jun 2025

8/10 Good

susan

Business traveler
The property was very clean I would give a 10/10 However it was too noisy I could not sleep because of noise
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Room comfort
This place is in an edgy area and is huge hundreds of guests so you can imagine I s hectic. Couldn’t sleep but no buggy was just not my kinda place - too many people that’s all. Would stay again if in sea for work as it’s in a ggood of location for everything in central London- a 1 night spot
Stayed 1 night in Jun 2025

10/10 Excellent

Mourtala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 1 night in Jun 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and pleasant place. Staff is helpfu and do their best to assist. Clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Vedavyas

Stayed 1 night in May 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Saadudeen

Stayed 1 night in May 2025

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elelphant & Castle Stay

The Hotel itself is very good. Rooms nice. Plenty of room. The only problem when we were there was the Lift was out of service and we were on the top floor. But we would defo book again.. Well worth the money.
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A slight step up from a police cell….but just.

The hotel is in an okay location close to the tube station, McDonald’s, co-op etc this is the only good point. Firstly £3 charge to leave your luggage, the hijabi reception workers were unfriendly and unprofessional. The rooms now have no curtains on the beds so you’re exposed to everyone. The bed sheets were dirty with blood marks on, the walls had marks on. Overall just a bad stay and lots of better budget hostels in London,
Stayed 1 night in Apr 2025

10/10 Excellent

Bakhitiar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like 👍 the room was very clean 👌
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Amenities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

roofzadeh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The initial property was clean...
Stayed 2 nights in Mar 2025