Sapphire Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sapphire Hotel

Front of property
Front of property - evening/night
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Staircase

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Shepherd's Bush Empire
    4 min walk
  • Raj of India
    1 min walk
  • Goldhawk Road Underground Station
    7 min walk
  • London (LHR-Heathrow)
    28 min drive

Room options

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Sapphire Hotel

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features concierge services, a computer station, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Sapphire Hotel features tour/ticket assistance, concierge services, and a television in a common area. A computer station is located on site and wireless Internet access is complimentary.

Sapphire Hotel is a smoke-free property.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel Hotel
Sapphire Hotel London, England
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 218 out of 1005 reviews" "
Rating 8 - Good. 317 out of 1005 reviews" "
Rating 6 - Okay. 208 out of 1005 reviews" "
Rating 4 - Poor. 127 out of 1005 reviews" "
Rating 2 - Terrible. 135 out of 1005 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuella

Stayed 2 nights in Sep 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

john

Liked: Staff & service, amenities, property conditions & facilities
It's an older building so the carpets were worn and a bit dirty. The manager was excellent and very friendly. The room itself for what you pay was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and nicely located
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Sep 2024

6/10 Okay

Rafael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Victoria, Wirksworth

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and clean
Clean, compact and does the job, what more do you need
Stayed 1 night in Sep 2024

8/10 Good

Yasir

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

6/10 Okay

NAYAN

Liked: Cleanliness
Location was great
Stayed 2 nights in Sep 2024

8/10 Good

Maheshika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Romaine

Disliked: Amenities, property conditions & facilities
The room was significantly smaller than expected, and being near a busy road means there's constant noise, which made it difficult to relax. On top of that, the room was quite warm, so if you're claustrophobic, this place isn't ideal. The photographer did a great job of capturing the room at a flattering angle, but in person, it's a lot tighter. On the positive side, the hotel is conveniently close to the tube, which makes getting around the city easy. The strict check-in time could be a bit inconvenient, but the staff was friendly and pleasant throughout the stay. However, the overall experience wasn’t as comfortable as I’d hoped due to the size and noise issues.
Stayed 2 nights in Sep 2024

6/10 Okay

Anisha’s

Traveled with partner
Liked: Amenities
Breakfast was too early the bed wasn’t too comfy to sleep in
Stayed 2 nights in Aug 2024

6/10 Okay

Ansel

Liked: Cleanliness
It was fine
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, well-kept and clean, close to transportation and places to get a bite to eat.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vindhya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked staying here. We had the room with a bathroom and the room was very large and had enough room for both our suitcases, and had ample amount of outlets for charging, the water pressure was very good, and it was light and bright from the bay window, it was close to the subway stations (two) and had coffee shops and a grocery store across the way. The only thing we didn't like about the property was that we could hear the noise when people came up the stairs. and of course some street noise since it was facing the street.
Stayed 4 nights in Sep 2024

10/10 Excellent

carl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk from Shepherd’s Bush tube check in guy very friendly we stayed in the company’s sister hotel a few doors up which is very similar style hotel so no problem room was very clean with a nice double size shower comfy bed and fridge great value for money no complaints at all will definitely use again
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was friendly enough and allowed us to check in early. Room had no hair dryer, asked for one but didn’t receive one. We didn’t find out until the following morning when done showering. Unfortunately we were in a rush so had to air dry our hair.
Stayed 1 night in Aug 2024

4/10 Poor

Paris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
On arrival the man at reception was really helpful, changed our rooms to a more accessible room after noticing I was on crutches. We checked in, left our bags and went straight back out to a show. When we returned it was late and we went to bed. There was lots of banging at night and loudness when people came and went. In the morning we noticed the double bed was dirty, there was rubbish on the floor by the single bed, the shower door didn't shut properly and the bathroom could have cleaner. Really disappointing room after such a lovely and helpfulw welcome
Stayed 1 night in Sep 2024

10/10 Excellent

Roy

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Neeki

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2024

6/10 Okay

Jakob

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Is a non-smoking room , as soon as I walk in my room. I can smell smoke everywhere.
Stayed 1 night in Sep 2024