Sapphire Hotel

3.0 star property

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Photo gallery for Sapphire Hotel

Front of property
Staircase
Lobby
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board
Front of property - evening/night

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
35 Shepherds Bush Road, London, England, W6 7LU
  • Westfield London Shopping Centre
    ‪12 min walk‬
  • Eventim Apollo
    ‪14 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

Triple Room, Private Bathroom

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Sapphire Hotel

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features concierge services, a computer station, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area.
Sapphire Hotel offers 14 accommodations with DVD players and safes. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

Sapphire Hotel features tour/ticket assistance, concierge services, and a television in a common area. A computer station is located on site and wireless Internet access is complimentary.

Sapphire Hotel is a smoke-free property.

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Sapphire Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 223 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 207 out of 1001 reviews
Rating 4 - Poor. 123 out of 1001 reviews
Rating 2 - Terrible. 134 out of 1001 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice caring staff
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Sushmitha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Melkam

Liked: Staff & service, property conditions & facilities
The guy at the office was so helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Eason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chantal

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel, Ramsgate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Should have spent £20 and stayed in a better place
It's a very budget hotel so I suppose you get what you paid for. They pretty much converted a semi detached house into a hotel. The room is absolutely tiny and it's in the basement level. It's not the most well maintained, quite a bit of dust and cob webs. The fridge was leaking water. Generally not the most pleasant experience.
Stayed 1 night in Oct 2024

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort
La consiglio
Buona posizione per spostarsi in treno in bus o a piedi è tutto organizzato bene per farci stare bene e informarti..Per me ottima scelta nella struttura
Stayed 2 nights in Oct 2024

8/10 Good

Enrico

Traveled with group
Liked: Cleanliness, staff & service
It was good.
Stayed 1 night in Oct 2024

2/10 Terrible

Asher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting didn’t even stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Stayed 7 nights in Sep 2024

4/10 Poor

Carlos Augusto

Disliked: Staff & service, property conditions & facilities
The room was alright, very small though, the sink in the bathroom was blocked and it was inconvenient to brush teeth or a simply washing your hands. But good location.
Stayed 2 nights in Oct 2024

8/10 Good

Nilufer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent. Cleaner daily. Would stay again!
Stayed 5 nights in Sep 2024

8/10 Good

Richie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Natalie

Disliked: Staff & service, property conditions & facilities
Didn’t stay in the sapphire hotel as booked but moved to pearl. Rooms were ok, tea making but no milk. Also the room had no window that opened and there was a smoking area right outside so smelt of weed and smoke!
Stayed 1 night in Oct 2024

8/10 Good

mark

Traveled with partner
Liked: Cleanliness
We stayed at this hotel for one night .It was convenient to shops and restaurants .We went to see a gig which was within walking distance ,so ideally situated for us .It was clean and ideal for one night .
Stayed 1 night in Sep 2024

10/10 Excellent

Emmanuella

Stayed 2 nights in Sep 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

john

Liked: Staff & service, amenities, property conditions & facilities
It's an older building so the carpets were worn and a bit dirty. The manager was excellent and very friendly. The room itself for what you pay was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and nicely located
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Sep 2024

6/10 Okay

Rafael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Victoria, Wirksworth

Stayed 1 night in Sep 2024