The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center.
Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Onsite parking is available (surcharge).
Sheraton Heathrow Hotel is a smoke-free property.
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
Self parking (surcharge)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - surcharge
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 16
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Annual carbon offsets
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Water dispenser use by guests actively encouraged
Car not required
Security system
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines We're Good To Go (UK)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.