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Sheraton Heathrow Hotel

4.0 star property

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Photo gallery for Sheraton Heathrow Hotel

Breakfast and dinner served, British cuisine
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet friendly

Explore the area

Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Windsor Castle
    ‪10 min drive‬
  • LEGOLAND® Windsor
    ‪12 min drive‬
  • Thorpe Park
    ‪14 min drive‬
  • London (LHR-Heathrow)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking

  • 786 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is $100
per night
$120 total
includes taxes & fees
Apr 15 - Apr 16
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About this property

Sheraton Heathrow Hotel

Hotel in Heathrow Villages
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Change of bedsheets is available on request.
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Onsite parking is available (surcharge).

Sheraton Heathrow Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Hindi, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycles
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1035 reviews
Rating 8 - Good. 339 out of 1035 reviews
Rating 6 - Okay. 119 out of 1035 reviews
Rating 4 - Poor. 42 out of 1035 reviews
Rating 2 - Terrible. 27 out of 1035 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Stayed 1 night in Nov 2024

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service
Exceptional customer service. I was allocated an upgraded room in a quiet part of the hotel and I enjoyed an undisturbed nights sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchell

Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice airport hotel. Great dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist did a splendid job. Very nice and helpful in every way. I believe her name is Rushni? (Sorry, can’t remember)
Stayed 1 night in Dec 2024

8/10 Good

HERBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Stayed 1 night in Dec 2024

10/10 Excellent

June B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staffs are very helpful
Stayed 1 night in Nov 2024

4/10 Poor

Rhona

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in easy access nice clean room, was upgraded and the bar and bar food good, breakfast is a bit of a zoo, but go with the flow and it’s ok, if you go in the club room you can miss the crowd but you have to have the membership easy join when you check in
Stayed 1 night in Dec 2024

10/10 Excellent

Francisca, Auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you want to be close to terminal 5. Getting to the terminal was super easy with the shuttle bus or if you dont have luggage the local bus with a stop just across the road. The room was very comfortable and we enjoyed the food at the restaurant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kwong to

Stayed 19 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before. Very close to Heathrow. Shuttle bus taxi and uber on site booking. Overnight parking payable at reception. Drop off free. Nice rooms comfortable bed good choice buffet breakfast. Very friendly staff at all levels.
Stayed 1 night in Nov 2024

8/10 Good

Gavril, Buford

Business traveler
Liked: Cleanliness, amenities
Old facilities, 3 stores building, large rooms, limited dining, not much to do, overpriced
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay
Very happy with our stay. The hotel allows dogs to stay in the rooms, which was ideal for us, as we were travelling with our dog. If there is one criticism, it is that the room has a very small window and no overhead lighting, making it very dark.
Stayed 1 night in Nov 2024

10/10 Excellent

Cal

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good hotel for the airport.
Stayed 2 nights in Nov 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leslie Warren
There is a hotel shuttle from the airport. It costs £7 each way and might be a 45 minute wait. Taxis are £28 and Uber £12. The receptionist are kind and helpful. One gentleman offered to take my postcard to a mail drop since they didn’t offer the service at the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Filipa

Liked: Cleanliness
Disliked: Room comfort
Unsatisfactory
Firstly, check in was very difficult as the hotel was packed due to several cancellations at Heathrow. It was disorganised when I arrived and we were just told to “wait in the lobby and someone would come get us”. This is after HOURS of delays either at airport or on planes. The room was upgraded which was nice, but it was freezing in the room. Air con was on. The shower has very little water pressure. Feels like a dribble of water. And then the shuttle came 5 minutes early and left without me, and the lady at the desk was not helpful at all.
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024