Sheraton Heathrow Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Heathrow Hotel

Breakfast and dinner served, British cuisine
Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Pet friendly

Explore the area

Map
Heathrow Airport, Colnbrook Bypass, West Drayton, England, UB7 0HJ
  • Stockley Park
    7 min drive
  • Brunel University
    9 min drive
  • Eton College
    10 min drive
  • London (LHR-Heathrow)
    4 min drive

Room options

Deluxe Room, 2 Twin Beds, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • 786 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 Double Bed, Non Smoking

  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Heathrow Hotel

Hotel in Heathrow Villages
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Change of bedsheets is available on request.
Sheraton Heathrow Hotel offers 426 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Onsite parking is available (surcharge).

Sheraton Heathrow Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cast Iron Bar & Grill - This steakhouse specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.
The Lobby Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Bus station shuttle (surcharge)
  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cast Iron Bar & Grill
  • The Lobby Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.50 per person
  • Airport shuttle fee: GBP 6.00 per person (one-way)
  • Airport shuttle fee per child: GBP 11.00 (roundtrip)
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heathrow Hotel Sheraton
Heathrow Sheraton
Heathrow Sheraton Hotel
Hotel Sheraton Heathrow
Sheraton Heathrow
Sheraton Heathrow Hotel
Sheraton Hotel Heathrow
Sheraton Heathrow Hotel West Drayton, Greater London
Sheraton West Drayton
West Drayton Sheraton
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow West Drayton
Greater London
West Drayton Sheraton
Sheraton West Drayton
Sheraton Heathrow Hotel Hotel
Sheraton Heathrow Hotel West Drayton
Sheraton Heathrow Hotel Hotel West Drayton

Sheraton Heathrow Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 985 reviews" "
Rating 8 - Good. 327 out of 985 reviews" "
Rating 6 - Okay. 113 out of 985 reviews" "
Rating 4 - Poor. 40 out of 985 reviews" "
Rating 2 - Terrible. 23 out of 985 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless
Everything was spotless. The pillows were nice and fluffy and bed linen was clean and comfortable. Bathroom was very clean.
Stayed 1 night in Sep 2024

6/10 Okay

Bianca

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked the hotel because it said it had a hotel shuttle. Turned out the shuttle was going to take another 45 minutes to arrive (11:40) pm so I had to take a £25 taxi to the hotel. The room I booked had a bathtub which I was excited to have but there was no bathtub and they told me that was because I hadn’t asked for one ! Why would I ask for something that was in the listing? If I ever book a Sheraton again I’ll make sure to specifically request a bed
Stayed 1 night in Sep 2024

4/10 Poor

Nagi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for overnight between flights.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport, bus station nearby, clean, comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Business traveler
Good enough
Clean and convenient for T5. Food in the restaurant isn’t the best and pricy
Stayed 1 night in Sep 2024

10/10 Excellent

Gillian

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay before heading out for an early flight from LHR. Restaurant is very good for dinner and rooms nice. Skip the shops bus and just take an Uber or Taxi.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for an overnight stay before a flight. The restaurant is good and rooms comfortable. Parking is always available and reasonably priced considering its location,
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Stayed 1 night in Sep 2024

10/10 Excellent

LESLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going on holiday
An overnight stay before flying out of T5. Ground floor room, large, clean and comfy bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kirsten

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kashif

Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

8/10 Good

Beth

Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely tucked away, easy check in & lovely rooms. Nice, spacious & comfortable. We had lovely bar snacks, watching the sport.
Stayed 1 night in Aug 2024

10/10 Excellent

Melody L

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Olena

Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Stayed 1 night in Aug 2024

10/10 Excellent

Saher

Stayed 1 night in Aug 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and the staff is great. Other than a long distance from elevator to my room. I got lost several times it was by far the best hotel. The only dilemma is that it is far from city center and there is not a train station close.
Stayed 4 nights in Aug 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ratana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024