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Arch hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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View from room
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Duplex | Soundproofing, iron/ironing board, cribs/infant beds, rollaway beds
Garden
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Outdoor Space

Explore the area

Map
Pemberton Gardens, London, England, N19 5RR
  • Hampstead Heath
    17 min walk
  • Oak & Pastor
    3 min walk
  • Upper Holloway Overground Station
    5 min walk
  • London (LHR-Heathrow)
    63 min drive

Room options

View all photos for Studio, Patio

Soundproofing, iron/ironing board, cribs/infant beds, rollaway beds

Studio, Patio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio

Soundproofing, iron/ironing board, cribs/infant beds, rollaway beds

Executive Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Studio

Luxury Studio | Soundproofing, iron/ironing board, cribs/infant beds, rollaway beds

Luxury Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Duplex

Soundproofing, iron/ironing board, cribs/infant beds, rollaway beds

Duplex

  • 8 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Arch hotel

4-star London aparthotel, connected to a shopping center in Islington
This smoke-free aparthotel features self parking, concierge services, and a 24-hour front desk. Additionally, tour/ticket assistance, a garden, and multilingual staff are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a coffee/tea maker and a TV with digital channels. A portable fan, a hair dryer, and free toiletries are among the other amenities that guests will find.
Arch hotel offers 34 accommodations with coffee/tea makers and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers and complimentary toiletries. Televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Arch hotel features multilingual staff, tour/ticket assistance, and a garden. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Arch hotel is a smoke-free property.

Languages

English, French, Italian, Polish, Romanian, Russian, Spanish, Turkish

Property amenities

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)

Family friendly

  • Crib: GBP 20 per night

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: GBP 30 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Outdoor areas

  • Garden

Laundry

  • Coin laundry

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a regional park
  • In a shopping district
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 2 floors
  • 34 units
  • Garden
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 85 per vehicle
  • Self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Arch So
So Arch
So Arch Apartment
So Arch Apartment London
So Arch London
SO Arch At Pemberton Gardens London, England
So Arch Aparthotel London
So Arch Aparthotel
Axiom Arch hotel
Arch hotel London
So Arch Aparthotel
Arch hotel Aparthotel
Arch hotel Aparthotel London

Arch hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 267 reviews" "
Rating 8 - Good. 102 out of 267 reviews" "
Rating 6 - Okay. 47 out of 267 reviews" "
Rating 4 - Poor. 29 out of 267 reviews" "
Rating 2 - Terrible. 25 out of 267 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

VIJESH

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Virginia

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Did not feel welcomed during the stay at all. Staffs were very indifferent and not approachable. Will not come back for sure.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siobhan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Jun 2024

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, amenities
Fantastic hotel for our family. We only stayed 2 nights and our towels were refreshed on day 2. Exactly what we needed, at a great price. Thank you.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
The AC was broken, the room was boiling. Further to this, the room was covered with Ants!
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They do not do breakfast which is the only issue but there are several options within 200 yards so no problem. very clean, modern, spacious rooms, helpful staff and easy parking (£20)
Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Zahra

Liked: Cleanliness
Unfortunately, there was a strong unpleasant smell that came from the fridge and it was in the room overall
Stayed 1 night in Mar 2024

6/10 Okay

Tom

Traveled with family
Stayed 3 nights in Feb 2024

6/10 Okay

Laryssa

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

bo

Stayed 3 nights in Feb 2024

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, room comfort
Beautiful
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Jasmin

Traveled with group
Liked: Cleanliness, room comfort
Good , thank you!
Stayed 1 night in Feb 2023

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities
I was amazed at how close it was to ALL forms of public transportation
Stayed 4 nights in Aug 2022

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, room comfort
Near tube station
Room was lovely with all facilities although the wifu was rubbish. Staff were very friendly and it was a great location as the tube is a 5min walk away. Woukd stay again
Stayed 2 nights in Jun 2022

4/10 Poor

Catherine

Business traveler
Disliked: Cleanliness, room comfort
Not for us
Reception staff very on welcome and departure however - the property reception area was not 4* and did not smell very clean, scruffy - Arriving at hotel - people hanging around drunk outside the door on arrival and they were tenants - After returning later from dinner around 9ish - tenants had open room doors shouting across the corridor to each on ground floor just as one turns the corner from reception to access other rooms, very intimidating! Can’t believe reception did not tell them to stop as you could clearly hear the shouting - The room was average with dirty stained in need of repair net blinds and one which wouldn’t open properly - The room Had an access door which lead to 2 private doors One marked Staff and the other door to the room. There was a wire coming out from under the room marked STAFF which went under the access door and was plugged into a socket in the corridor - very odd and a hazard. - Just as one was about to fall asleep Staff obviously entered the room next door and started cooking and talking - The staff door closing and opening during night, very unsettling Overall not a good business stay for a Monday night and not a place I would bring my family.
Stayed 1 night in Jun 2022

8/10 Good

Salima

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Laurel

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Gary

Business traveler
Disliked: Cleanliness, room comfort
Very Rundown, shandy & dirty
Have stayed at this hotel 3 times before but not in the last 18 months & it was a good location with parking & always well looked after. Well on this trip I can only say my room was disgusting (see photos)! The mattress was dirty & stained, the walls filthy & smeared with dirt & handprints, around the floor boards filthy, damaged furniture, window blind broke off & just hooked over the fittings so it fell off as you tried to open it, toilet sheet damaged & hanging off!!! Lots more too, made a video which really shows how bad things are but can’t post on here. Spoke to manager verse email & 50% refund offered which never happened, now serval emails later no reply!! DONT STAY HERE ITS FILTHY!!! In today’s COVID hazard times I don’t believe the hygiene is good!!
Stayed 2 nights in Jun 2021

6/10 Okay

Imdat

Disliked: Room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Shabby (not so) chic
The guy on reception was lovely. The property was a good price. Just for one night and really booked as we needed parking. The property is badly in need of an upgrade. The bed had springs poking through.
Stayed 1 night in Jul 2021

10/10 Excellent

Martia

Business traveler
Liked: Cleanliness, room comfort
I felt comfortable and safe during my stay.
Stayed 1 night in Oct 2020