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Sofitel London St James

5.0 star property

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Photo gallery for Sofitel London St James

Exterior
Interior
Suite, 1 King Bed (St James Suite Separate Lounge/Dining) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Lobby lounge
Breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet friendly
  • Gym
  • Room service

Explore the area

Map
6 Waterloo Place, London, England, SW1Y 4AN
  • Piccadilly Circus
    ‪3 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • Big Ben
    ‪15 min walk‬

Room options

View all photos for Junior Suite, 1 King Bed, View (Lounge Space, Waterloo Place View)

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed, View (Lounge Space, Waterloo Place View)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View (St James Suite Separate Lounge/Dining)

Suite, 1 King Bed (St James Suite Separate Lounge/Dining) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, View (St James Suite Separate Lounge/Dining)

  • 850 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, View (Luxury Waterloo Place/Pall Mall View)

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, View (Luxury Waterloo Place/Pall Mall View)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, View (Prestige, Separate Living Room)

Suite, 1 King Bed (Prestige, Separate Living Room) | Living area | 45-inch TV with cable channels, iPod dock

Suite, 1 King Bed, View (Prestige, Separate Living Room)

  • 645 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

Luxury Room, 2 Twin Beds | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Luxury Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, View (Opera Separate Lounge/Dining Space)

Suite, 1 King Bed (Opera Separate Lounge/Dining Space) | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, View (Opera Separate Lounge/Dining Space)

  • 1173 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, View (Lounge Space, Waterloo Place View)

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio, 1 King Bed with Sofa bed, View (Lounge Space, Waterloo Place View)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Restaurant
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4.7 out of 5, Exceptional, (1048)
The price is $377
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$453 total
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About this property

Sofitel London St James

5-star hotel in London City Centre
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Sofitel London St James features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 12 meeting rooms, and limo/town car service. Event facilities measuring 6501 square feet (604 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Sofitel London St James is a smoke-free property.

English breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Wild Honey St James - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
The Rose Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 60.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1033 reviews
Rating 8 - Good. 157 out of 1033 reviews
Rating 6 - Okay. 34 out of 1033 reviews
Rating 4 - Poor. 8 out of 1033 reviews
Rating 2 - Terrible. 8 out of 1033 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Top class from reception to consiegr Concierge to room attendant and cleaning and wait staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient 5 star hotel in walking distance to some of London's best shopping and key attractions like Buckingham Palace. Staff super helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at the Sofitel St James. The staff was very accommodating and so just so nice. Everyone had such a positive attitude and really seemed to enjoy their job. The location is great and I have nothing negative to say about our stay. Property was excellent and the shower is amazing in the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
Great hotel in the heart of London. Fantastic staff, clean and comfortable rooms. Have stared here before and will do so again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel!
LOVED my stay! Highly recommend this hotel for anyone coming to London. Will definitely stay there again on my next trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tremendous staff, the suite was elegant and the housekeeping very thoughtful and attentive. Could not have stayed in a better place for our anniversary!
Stayed 4 nights in Aug 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff.
Stayed 2 nights in Aug 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommmeded!
Always an great welcome and stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unable to check in early but was offered a shower, which after an overnight flight, was super helpful. Staff very kind and professional.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

ahmed, Greencastle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Iliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Aug 2024

10/10 Excellent

Iliana

Traveled with family
Liked: Amenities, property conditions & facilities
Awesome location and peoperty
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to details
Attention to details.
Stayed 6 nights in Aug 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHALI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Friendly staff! Amazing hotel! I think this hotel is my first choice in London!
Stayed 4 nights in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Worth the price
Stayed 7 nights in Jul 2024