8/10 Good
Arlene
Traveled with family
Dec 11, 2024
Liked: Staff & service, room comfort
An superb visit.
We stayed a week in London and this hotel was our home base. The Classic rooms were just that - petite in the typical European manner. Bathroom was large but the plumbing looked like it needed new fixtures. The room had great luggage and closet storage and provided a lovely coffee and tea setup. The place was a little rougher around the edges and the bed was squeeky but it served us well as a central location for all our London outings The property was beautifully decorated for the Christmas holidays. Two downers tho- one was that one of the lifts to our floor was down and non operational during the duration of our stay which made waiting to go up to the room a bit of a bother but made due also there was way too much perfumed air freshener in the lobby area which always triggers my asthma every time I went thru that cloud. Beside that everything else was superb and our breakfasts were a great start to each day!




Arlene
Stayed 9 nights in Nov 2024