See all properties
Entire apartment

St James House Serviced Apartments by Concept Apartmentsv

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for St James House Serviced Apartments by Concept Apartmentsv

Exterior
Deluxe Studio Apartment | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Standard Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi
Lower Ground Floor Deluxe Studio | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Premium Deluxe Studio Apartment | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
173 Holland Park Avenue, London, England, W11 4UR
  • Holland Park
    6 min walk
  • Westfield London Shopping Centre
    9 min walk
  • Kensington High Street
    16 min walk
  • London (LHR-Heathrow)
    33 min drive

Room options

View all photos for Premium Deluxe Studio Apartment

Premium Deluxe Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Premium Deluxe Studio Apartment

  • 269 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Deluxe Studio

Lower Ground Floor Deluxe Studio | Hypo-allergenic bedding, iron/ironing board, free WiFi

Lower Ground Floor Deluxe Studio

  • 248 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Standard Studio

Lower Ground Floor Standard Studio | Living area | 20-inch flat-screen TV with satellite channels, LCD TV, heated floors

Lower Ground Floor Standard Studio

  • 183 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Apartment

Deluxe Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Deluxe Studio Apartment

  • 248 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Standard Studio Apartment

  • 161 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Hypo-allergenic bedding, iron/ironing board, free WiFi

Small Studio Apartment

  • 140 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

The Portobello Serviced Apartment by Concept Apartments

Kitchen
Free WiFi
Microwave
4.2 out of 5, Very Good, (54)
The Portobello Serviced Apartment by Concept Apartments

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

St James House Serviced Apartments by Concept Apartmentsv

3.5-star apartment in Kensington
Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
St James House Serviced Apartments by Concept Apartmentsv offers 15 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels.

St James House Serviced Apartments by Concept Apartmentsv features laundry facilities, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access.

St James House Serviced Apartments by Concept Apartmentsv is a smoke-free property.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 20-inch LCD TV with satellite channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 units
  • 5 floors
  • Victorian architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Special Requests are subject to availability and additional charges may apply.

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment upon booking.

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

St James House Concept Serviced
St James House Concept Serviced Apartments
St James House Concept Serviced Apartments London
St James House Concept Serviced London
St James Serviced Apartments
St James House Concept Serviced Apartments Apartment London
St James House Concept Serviced Apartments Apartment
St James House Concept Servic
St James House Serviced Apartments
St James House Concept Serviced Apartments
St James House Serviced Apartments by Concept Apartmentsv London

St James House Serviced Apartments by Concept Apartmentsv Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 258 reviews" "
Rating 8 - Good. 117 out of 258 reviews" "
Rating 6 - Okay. 44 out of 258 reviews" "
Rating 4 - Poor. 16 out of 258 reviews" "
Rating 2 - Terrible. 11 out of 258 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sian

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 9 nights in Jul 2024

4/10 Poor

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Agata

Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness
Clean, Convenient and Great Value Apartment
We booked the accommodation for a short stay in London. It was convenient for both tube and buses into the city centre and had a great choice of eateries close by. It was easy to find and easy to access. All the pre-arrival instructions were clear and easy to follow. The room was clean, as was the bathroom and was just what we needed for the stay. We had room 5 (ground floor) and the only negative points were that the bed was a very creaky and there was a lot of traffic noise. We fully appreciate that it’s a busy road in London and our home is in the Highlands of Scotland so everything is relative. In short. Great value for money and was all we needed for our stay
Stayed 2 nights in Jul 2022

8/10 Good

Ed

Liked: Cleanliness
Stayed 3 nights in Jun 2022

2/10 Terrible

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couldn’t sleep any nights. No sound proofing. Can’t charge people for zero sleep due to noise within building. Anything but a refund is unacceptable.
Stayed 7 nights in Feb 2022

2/10 Terrible

Anthony

Disliked: Amenities
Not paying for room where you can hear person next door snoring through walls. Zero sound barrier.
Stayed 5 nights in Feb 2022

8/10 Good

Jan

Stayed 7 nights in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020

8/10 Good

Veronique

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Tina

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Dec 2019

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekday business traveller
Much better than a hotel room - very quiet and easy to relax. The only let down was the old shower head which looked like it needed replacing and it would have been nicer if the TV screen was larger. But a quick walk to the underground and shops were close by. All in all one of the nicer places I have stayed at within this price range and I recommend it.
Stayed 5 nights in Dec 2019

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good balance between convenience, comfort and cost
My first time staying in a serviced apartment, I was pleased
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is safe and nice environment. Easy to go to attraction, eg.oxford street, westfield London.
Stayed 5 nights in Oct 2019

6/10 Okay

Tom

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
No basement room can ever be considered 'superior'
The room was large, clean and decently appointed. The bed was comfortable and, apart from on the Saturday evening, the wifi worked well. However I'd paid for a superior room so was disappointed to find myself in a basement with windows at street level, which when opened on a windy day meant leaves and debris blew directly into the room and onto the kitchen surfaces. My view was, as I'd feared when I found I was on the lower ground floor, of the bins. Also the heated towel rail in the bathroom could not be turned off, meaning I had no choice but to open said windows because otherwise the room was sweltering. Contacted the managers on the first morning of my stay but received no reply until after I'd left, two days later. So not an entirely positive experience and I doubt I'd book again.
Stayed 3 nights in Sep 2019

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really happy with the apartment. Well located, clean and comfortable. Would definitely recommended to others and would happily return for another stay.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lots of hot water and plenty of space. Great location for transport links and lovely area. Short wak to Holland Park.
Stayed 2 nights in Sep 2019

10/10 Excellent

Satya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy commute from a well linked transportation. Nicely equipped.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the amenities were quite adequate for us.
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
The location is great, very close to the Tube and coffee shops. However, Building is adjacent to very busy Street with a lots of street noises coming through the old single glass windows. The subway is also running right below the building about every 4-5 minutes, one can feel the vibrations and also hear the noise. The walls are very thin, I could hear all my next door neighbors talking, music playing and her people walking right above me. Would I stay there again: No.
Stayed 10 nights in Aug 2019

2/10 Terrible

Michal

Disliked: Staff & service
I don't reccomend St. James House
I do not recommend St. James House. The service is very poor. We were not able to get an extra blanket (which we needed) although requested several times, neither an extra bedding sheet to be used as a blanket (after we learned they are unable to provide a blanket). The service was also unable to inform us that they are unable to provide this request, we had to call many times for this. I think that when you run a lodging business, an extra blanket is a very basic request. There were 4 cushions but only one blanket – "this is our standard" said the service lady. The bed was pretty squeaky, so it disturbed our sleep. Together with the shared blanket, a good sleep was only a desired thing during this visit in London. The room was much smaller than appears at the photo (the photo angles were clearly selected to present a much larger room, with the bathroom door open and the mirror effect). The location is excellent, the wifi was working, and the shower current and temperature was good. This is my 5th visit to London in the passing 3 years, and the 3rd one in Kensington. When it comes to lodging it is the worse one. To summarize, we would never go there again, and would never recommend anyone to go there. The return for our money was really poor.
Stayed 5 nights in Aug 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great place to stay & really close to tube access & where we needed to go during the evening. Clean comfortable & quiet......a great stay.
Stayed 1 night in Jul 2019

6/10 Okay

Salim

Liked: Cleanliness, property conditions & facilities
Disappointing "luxury" flat.
The bed was too soft and difficult to sleep in. The photos on your site (the flat was described as luxury) did not reflect the reality. It was difficult to use the wash basin which was very small.
Stayed 4 nights in Jun 2019