Star Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Star Hotel

Triple Room | Desk, blackout drapes, free cribs/infant beds, free WiFi
Front of property
Reception hall
Restaurant
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Shepherd's Bush Empire
    8 min walk
  • Farina & More
    1 min walk
  • Hammersmith Station
    8 min walk
  • London (LHR-Heathrow)
    27 min drive

Room options

Quadruple Room

  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

Single Room

  • 70 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 108 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Star Hotel

Hotel in Hammersmith and Fulham
This smoke-free hotel features express check-out, free WiFi in public areas, and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Star Hotel features a vending machine and express check-out. Wireless Internet access is complimentary.

Star Hotel is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 485 reviews" "
Rating 8 - Good. 146 out of 485 reviews" "
Rating 6 - Okay. 30 out of 485 reviews" "
Rating 4 - Poor. 7 out of 485 reviews" "
Rating 2 - Terrible. 3 out of 485 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

JISUN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place! Great access to bus and subway.
Stayed 3 nights in Sep 2024

8/10 Good

gang

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel, clean and comfortable. Overall good value. Good transport links.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building but nice upkeep. New windows with great view of the neighborhood. Convenient to buss end train. Walkable to restaurants. Safe neighborhood. Bathroom is updated. Shower is small but ok for our needs. No elevator. Beds were comfortable. Great Italian bakery across the street.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and ambiance
Stayed 9 nights in Sep 2024

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area is nice. Very busy and a short walk to the train station. There is constantly sirens going by and the carpet seemed dirty.
Stayed 7 nights in Sep 2024

6/10 Okay

Michele

Traveled with family
Disliked: Amenities, property conditions & facilities
Got locked in our room no air condition for one night water was not working in the shower have to walk up 53 stairs to take up your luggage
Stayed 4 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s four stars on the verge of three stars. Basically an old building of flats converted into a hotel. The rooms are just clean enough, but amenities are barebones. (Online pics show a free breakfast – but nope, not anymore.) Showerhead was broken, so washing was a struggle. Front desk is nice enough on check-in, but otherwise actively ignores anyone passing by. (It’s that kind of hotel.) The definition of “just a bed” – there’s no charm or anything special at all about The Star.
Stayed 1 night in Sep 2024

10/10 Excellent

jopie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience to all
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing friendly staff, food was great and service was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, room maybe small to others but for me is a perfect size for solo traveler; bathroom/shower and toilet great (modern). All good
Stayed 4 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to tube station
Stayed 4 nights in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Shower wasn’t great but fine for two night stay. Busy road but couldn’t hear too much with windows shut. Good for the price
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service
We had a room with 3 single beds. The room was fine, no complaints. It was hot so we had the windows open and it can get noisy. But we were out most of the time. Staff were friendly. Location is good, close to underground, quite a few eating places nearby as well.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, if a little dated. In a convenient location with easy access to public transport. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to Par. Even for a 2 Star accommodation
very poor experience. The door handle literally came off the door and into my hands when I first accessed the room. 2 out of 3 days, room service did not come in. the room was scorching hot and the fan supplied in the room wasn't"t working. When I indicated this to the front desk, they instructed me to try another plug??? In the end, I left a day early to avoid staying there any longer. A refund for that last day would be the appropriate thing for that establishment to do.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect, very close to transport and shopping options
Stayed 7 nights in Aug 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
it's just so cute and quaint and walking distance from the hammersmith station
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dreydon

Traveled with family
Liked: Cleanliness, staff & service
Overall my mother and I liked our stay here, especially thanks to the staff that really looked after us. However, it is a particularly noisy area on London and the rooms could be improved in a couple of ways. But you should be aware there are new owners and they're in the process of improving things and are very responsive to any guest requests and feedback.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
Great location and value, worked great for a few days trip to London, family of four.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service very clean
When arrived lady on reception Lilyanna i think changed our room as my husband has trouble climbing stairs. Also we left our luggage and my husband forhot his jacket and they messaged to say we had left it. We collected it with the case thanks Claudio we would recommend this hotel
Stayed 1 night in Jul 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 3 nights in Jul 2024

2/10 Terrible

Frederique

It was noisy. Neighbors next door moving around and talking during the night.
Stayed 1 night in Jul 2024