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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic area
Studio Suite, 1 King Bed with Sofa bed, Kitchen | 1 bedroom, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
$131
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪12 min walk‬
  • Victoria Hospital
    ‪7 min drive‬
  • Budweiser Gardens
    ‪10 min drive‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(19 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(19 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

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About this property

Staybridge Suites London by IHG

3-star hotel in Westminster
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites London by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 226 square feet (21 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Staybridge Suites London by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1017 reviews
Rating 8 - Good. 266 out of 1017 reviews
Rating 6 - Okay. 116 out of 1017 reviews
Rating 4 - Poor. 62 out of 1017 reviews
Rating 2 - Terrible. 51 out of 1017 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was great for us! The fridge and kitchen area were really useful! The lobby and some common areas were under renovation but it didnt impact our stay. There was hot breakfast in the mornings and the pool was heated which was great! There was a kids baseball team or a number of kids teams staying there also? So alot of running around in the hallways but nothing overbearing. Front desk staff and dining area staff were very friendly. Good experience, I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Tran

Traveled with partner
Liked: Cleanliness, amenities
Clean and decent size room. Great location with lots of food choices around.
Stayed 2 nights in May 2025

10/10 Excellent

Ahmad Abdul

Stayed 1 night in May 2025

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay as always very clean
Stayed 2 nights in May 2025

4/10 Poor

Ethan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was ongoing construction outside and to the interior , which I understand. They are making improvements. The room however, was chosen for the tub and the kitchenette. The tub didn’t work, the sheets for the pull out bed weren’t available , the toaster and stove didn’t work . I had maintenance staff visit 3x in 12 hours . The staff were so sweet and accommodating. Really wonderful people and they did their best to help! Can’t say enough about them!
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super breakfasts . Nice suite .
Stayed 2 nights in May 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Alejandra

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angie, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back to this hotel. The room we had was clean and spacious.
Stayed 1 night in May 2025

8/10 Good

Debra

Stayed 1 night in May 2025

10/10 Excellent

Tabitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally the only thing I didn't like was that the TV wasn't a smart TV and outdated . Everything else was so perfect
Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Stayed 2 nights in Apr 2025

8/10 Good

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean. The suite was well furnished. The desk did not have a table light (or some form of lighting) though. Also, only one trash bin i the bathroom only (could have used one in the living room or the bedroom).
Stayed 1 night in May 2025

4/10 Poor

Raghad

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad customer service

The TV has no signal we asked for help from the front desk promised us to send someone to fix it at 5:00 pm ended up nothing happened we asked for another another room since we haven’t touched anything in our room promised there is someone coming to fix the TV soon, then totally ignored the issue without apologizing.
Stayed 1 night in May 2025

10/10 Excellent

Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super nice and the staff were very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Josh

Stayed 1 night in Mar 2025

6/10 Okay

Angela

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Given keys at check in. One room was perfectly fine and the other room was not cleaned, despite it being 4pm and someone else was in our room. Waited over 2 hours to get a new room
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel - not much of a view but very nice staff & amenities
Stayed 1 night in May 2025

2/10 Terrible

SAKHON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Concetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped, renovated, spacious rooms
Stayed 2 nights in May 2025

10/10 Excellent

Nate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Might want to get some vending machines with drinks in your lobby.
Stayed 1 night in May 2025

2/10 Terrible

Joel

Traveled with family
Disliked: Amenities
Did not honour agreement for price and reward points. Pool area was not impressive. No clean towels. The only ice machine they had was from front desk. Returned with a plastic shopping bag. Not sure how clean it was. Breakfast was terrible . Could write just about that itself. One reason we stayed was because of free breakfast. Just about everything was undercooked. Other cooked items were cold.
Stayed 1 night in May 2025

8/10 Good

hailey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025