Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic area
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior
Studio Suite, 1 King Bed with Sofa bed, Kitchen | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
$129
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
824 Exeter Road, London, ON, N6E1L5
  • Place, White Oaks Mall
    ‪12 min walk‬
  • Place, Victoria Hospital
    ‪12 min drive‬
  • Place, Budweiser Gardens
    ‪20 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(21 reviews)
  • 700 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 1 Bedroom, Kitchen

7.6 out of 10
Good
(5 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Jetted Tub (Full Kitchen)

8.0 out of 10
Very good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(12 reviews)
  • 500 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

Studio Suite, Kitchen

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Suite, 2 Bedrooms, Roll-in Shower, Kitchen (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

Similar properties

About this property

Staybridge Suites London by IHG

3-star hotel in Westminster
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites London by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 226 square feet (21 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Staybridge Suites London by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Reviews

Staybridge Suites London by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katarina

Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Jin Soung, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway, nice room, near the prison
Stayed 2 nights in Apr 2025

6/10 Okay

Olivia

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not enough beds for families with several kids.

Where do I start? Went to check in and found out the room we booked (1 king and 2 double beds 2 bedroom suite ) no longer existed due to recent Remo’s. When I mentioned that my 3 kids (mixed genders) couldn’t share a king sized bed together they says we can give you a cot and one of the kids can sleep on the couch. The cot is not SAFE at all see the photo provided I used a stuffed animal to show what happened to my daughter whom slept in it. The springs are too far apart. My daughter moves a lot and ended up getting her head wedged under the bar and edge of mattress! I woke up to literally screams of panic! When I mentioned it the person at first said oh okay that’s it! The second night I put the mattress on the floor to avoid any further issues. We are a family of 5 and the 2 bedroom suite was camped as we had to modify the room so everyone could sleep properly. The breakfast was ok nothing over the top but food went fast. The hours could be a touch longer (630-930) Housekeeping was super polite and did amazing to keep our room clean s as nd restocked. However not enough towels or blankets. Overall decent room but slightly overpriced. Cots need to be removed and updated. Location is great but hotel sits in a cluster of other hotels.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Dani

Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. It seems like it was recently opened…the pull out couch still had the plastic on the mattress! The breakfast options were very good and the hotel was quite modern. Would definitely stay again!
Stayed 1 night in Jul 2025

8/10 Good

Abbie

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was located in a nice area close to plenty of food options. It was a 10-15 minute drive to downtown depending on exactly where you were headed. Breakfast was nice. Unfortunately some amenities were unavailable for a large portion of our stay (wi-fi/television).
Stayed 1 night in Jul 2025

10/10 Excellent

DEREK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly remodeled hotel

Recently renovated hotel. Everything was new and it suited us just fine. Had a great breakfast and the room was clean. Pool and workout area were also nice. The only downfall, and it’s minor. But, the hallways weren’t swept the entire time we were there and the same dirt, dog hair and food were there the entire stay. But, this hotel was very nice! It was great for our family!
Stayed 2 nights in Jul 2025

6/10 Okay

Wiesje

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The bed was comfortable but we didnt have any cleaning service for the days we were there. I found out from another guest that it had to be requested. The AC was loud. Overall, the experience was acceptable. The counter staff was very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great for our family of 3 for our over night stay
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness
Great suite and the breakfast was better than most other hotels.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service
Construction deeply affects parking with no assistance to people staying
Stayed 1 night in Jul 2025

8/10 Good

pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was fine room was small for 3 people Breakfast was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Nathalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Convince with insuite kitchen and included breakfast.
Stayed 2 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Jul 2025

8/10 Good

Kim

Stayed 1 night in Jul 2025

8/10 Good

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2025

10/10 Excellent

Rachelle

Comfortable!!!!
Stayed 1 night in Jul 2025