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Sunborn London

4.0 star property

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Photo gallery for Sunborn London

Front of property - evening/night
Property entrance
Reception hall
Front of property - evening/night
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • O2 Arena
    ‪10 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • River view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

  • Park view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

  • Park view
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • Park view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

  • River view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • Park view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • River view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Sunborn London

4-star hotel in Docklands
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Sunborn London features a marina. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers a terrace, concierge services, and laundry facilities.

Sunborn London is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gennine

Liked: Cleanliness, staff & service, room comfort
Things starting to look worse for wear.
Our second visit to the hotel. We have noted in places there is some wear and tear. Such as chairs in the bar arms are showing fraying and sponge. I feel the boat as gorgeous as it is is not what it was. It needs some TLC and a bit of a refurb/restore. Food was also not as good as our visit in the summer. Also rooms were very cold. We were unable to turn heating any further than 22 and on a night when it is -5 outside this doesn’t help.
Stayed 1 night in Jan 2025

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Lost its charm
This place has lost its appeal. It’s so cool to stay on a yacht but a lot of things make it a bad place to stay. There are two lifts to the yacht, you can only enter via a lift so this means it’s a wait for a lift all of the time. Reception is always busy and breakfast is cramped. Our family room was ok, but they put us next to the main lift and the noise was annoying for our two young boys who struggled to sleep. They put out a sofa bed for them, which was cramped and uncomfortable. What’s odd, hotels have two pillows normally, they took two pillows from the main bed to put with the sofa bed. So none of us slept well. We won’t be back unfortunately.
Stayed 1 night in Jan 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the water
Great hotel close to 02 giving a very luxury feel
Stayed 1 night in Jan 2025

6/10 Okay

ada

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

AGB Capital

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Westley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always good here
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel diferent i molt confortable en un entorn modern molt interessant i molt ben comunicat amb la resta de la ciutat
Stayed 2 nights in Dec 2024

10/10 Excellent

Hanny

Stayed 1 night in Dec 2024

10/10 Excellent

Gareth

Stayed 2 nights in Oct 2024

8/10 Good

Bulbul

Traveled with partner
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas at Sunborn
Stayed 5 nights in Dec 2024

10/10 Excellent

Tara

Stayed 1 night in Dec 2024

6/10 Okay

Sonia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niceness
Greatness
Stayed 1 night in Dec 2024

6/10 Okay

Dean

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were great. It was very clean throughout too which is always nice. I think all in all, both myself and the wife had about 3 hours sleep. The bed was 2 singles or small doubles put together and they were different heights as well as firmness. We could hear all kinds of noises from above as well as the corridor. We could even hear when people were having coffee from the coffee machine. Even more so at 5am. The yacht is very grand and amazing, but won’t be back due to the lack of sleep.
Stayed 1 night in Dec 2024

8/10 Good

Leslie

Business traveler
Liked: Cleanliness, staff & service, room comfort
OK but not really superb as one would expect
Lovely atmosphere and friendly staff; comfortable room and decor. Judging from the bathroom, the hotel is getting tired. This is echoed in the bed - pretty hard and not very comfortable while the pillows were 'tough'. I did have a good sleep, but didn't feel rested and even had a slight neck ache. Not sure the a/c actually did what it was supposed to...
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie, Crawley Down

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was fine, just the staff (manager in particular) that’s unnecessarily power mad. Wouldn’t let guests check in prior to 3pm even though we were informed rooms were ready. Coffee machine is powdered too, and no option of espresso (real coffee) at breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The yacht is amazing and our room was fabulous, and the staff were brilliant. However the self service breakfast wasnt great when it came to cooked items. The food was warm when i expected a hot breakfast. I've stayed in other establishment's with self serve breakfasts and never encounteref this problem. Then we had a problem with the lifts. One wasnt working and then other would not come down to 1st floor, only manageing to make it to quayside. My wife had to walk up to the 3rd floor reception to check out and i exited via the service gangway as i have knee problems and couldn't manage the stairs. If the food and lift issue's hadnt have happened this would be a 5* review with a return visit guaranteed.
Stayed 1 night in Dec 2024