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Sunborn London

4.0 star property

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Photo gallery for Sunborn London

Front of property - evening/night
Daily English breakfast (GBP 19.50 per person)
Property entrance
Reception hall
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪1 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪9 min drive‬
  • London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Family)

8.0 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, River View

9.4 out of 10
Exceptional
(25 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Dockview)

9.6 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Executive Room (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 592 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(20 reviews)
  • 323 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Dockview)

9.6 out of 10
Exceptional
(62 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Aloft London Excel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1012)
$246 nightly
The price is $246 total
includes taxes & fees
Aloft London Excel

About this property

Sunborn London

4-star hotel in Docklands
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Sunborn London features a marina. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers a terrace, concierge services, and laundry facilities.

Sunborn London is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1017 reviews
Rating 8 - Good. 227 out of 1017 reviews
Rating 6 - Okay. 51 out of 1017 reviews
Rating 4 - Poor. 32 out of 1017 reviews
Rating 2 - Terrible. 31 out of 1017 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Batman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and service areas are spotless the staff are extremely professional and friendly and is a great experience the travel links with the dlr, Elizabeth line are excellent the only thing I would say is the bar menus are sparse and a little expensive for what they are but overall a great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Birthday weekend

Absolutely lovely stay ,just perfect to celebrate a special birthday and see a show at the 02
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, stunning location.
Stayed 1 night in Apr 2025

2/10 Terrible

Melanie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Isaac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Staff were friendly and welcoming. Rooms are clean and well maintained though they are a bit dated. The location is fantastic, can get to all the attractions near by very easily. There is a pleasant vibe to the place among guests, I think due to the novelty of being in a boat. Cons: I'm definitely not a fan of the beds, found the mattress very uncomfortable and had a rough two nights sleep wise. Couldn't get room service - attempted to call the line specified on the phone both nights I stayed to no answer so eventually went through the pain of installing the app, I made an order and nobody actioned the request - was unable to reach front desk, bar or restaurant from room phone, either unable to connect or just constantly ringing, which was annoying. In the end decided to not be lazy and walked the 5 mins to a store nearby. Impressions are overall positive despite the beds and room service. Very good staff, just wish they'd answer the phone! 🙂
Stayed 2 nights in Apr 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, Hotel is lovely a bit older but very clean, and shines lovely,dinner at night fantastic , the breakfast was very disappointing, like a canteen, cold, coffee was cold having to wait so long to get food, Trying to get a drink from the bar they offer to bring it over and then charge you £2 service fee..
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply put it’s the most relaxing 2 day trip to London I’ve ever had.
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay, lovely hotel and an amazing breakfast. Would recommend to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Divya

Traveled with family
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

ALLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Liked: Cleanliness, amenities
Wonderful place
Stayed 1 night in Jan 2025

8/10 Good

Fitsum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Bev

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic option for accommodation near Excel. The whole hotel is beautiful, staff really great, room is a real up grade on an average hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Deron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice
Stayed 1 night in Apr 2025

6/10 Okay

Shahin

Liked: Staff & service, property conditions & facilities, room comfort

Good Stay but annoying fruit flies

It was a great stay but i booked an executive suite and me and my wife was annoyed badly the whole time with fruit flies/ghnats
Stayed 2 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Room was spotless the mocktails were delicious and the bar person was excellent.
Stayed 1 night in Apr 2025

8/10 Good

Kapriesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice friendly staff- super helpful! Very clean and tidy but decor is slightly dated. Would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Stayed 2 nights in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Mar 2025