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Sunborn London

4.0 star property

Choose dates to view prices

Photo gallery for Sunborn London

Front of property - evening/night
Front of property - evening/night
Reception hall
Property entrance
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪2 min walk‬
  • Royal Victoria Bridge
    ‪2 min walk‬
  • IFS Cloud Royal Docks Station
    ‪6 min walk‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

  • 323 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

  • 322 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 592 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

  • 323 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Sunborn London

4-star hotel in Docklands
Along with a marina, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Sunborn London offers 136 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Sunborn London features a marina. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This eco-certified hotel also offers a terrace, concierge services, and laundry facilities.

Sunborn London is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning.
Sunborn London has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great floating hotel
2nd time we've stayed here and we love it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunborn Hotel Docklands
I was there with 3 friend's celebrating a 60th Birthday, it was a great weekend. The Hotel was stunning, staff very friendly and helpful. Food was amazing. Would definately come back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Traveled with partner
The location is great if you are going to the O2 and only a short walk to the cable car that takes you there. A lovely place to stay for a night.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely place to stay, would have preferred a balcony but the hotel was friendly and easy check in. Hotel also managed all my requests, which was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not do enough to make our stay special. Very nice atmosphere.
Stayed 1 night in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Very limited dining opportunities in the evening in the local area
Stayed 1 night in Oct 2024

4/10 Poor

Brice

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst the location and the room were very convenient, I encountered a very rude and unprofessional gentlemen, who was acting as a « manager » in the evening. I faced an issue with a waiter who « forgot » to return my change after I paid a bill in the Bar.. I went to speak to the person on duty and faced the most rude person I have ever encountered. He told me that I should respect the staff and that if I was thinking to post a comment online, he would remove it. No attempts were made to listen to me nor to apologise. During the entire stay, lifts were not working or only partially. WIFI is very poor in the rooms on the first deck. I will certainly not return nor recommend this place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Room was not ready at check in time but was offered complimentary prosecco and given regular updates by reception. Offered an upgraded room forvour 2nd night but declined as we were not goingbto be back on the yatch until 10pm, really appreciated the offer though. Staff were great, room was very large and clean. Breakfast was a little disappointing as the scrambled egg was runny with dried up lumps in it both mornings. Would definitely stay again, a lovely experience.
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Absolutely fab stay. Wonderful room, very clean and great service from all the staff!
Stayed 4 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Oct 2024

10/10 Excellent

Hakkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time staying
The hotel is amazing. Staff are very friendly & helpful. Love the room, executive room. Food was lovely. Very impressed will definitely be back.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The yacht is beautiful, well presented, & lovely staff. It is easy by tube and DLR to reach, the over river cable cars had long ques however. The only thing I’d improve would be the use of a window, and better water power in the shower.
Stayed 1 night in Oct 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel something different, staff were amazing very helpful, rooms very clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Kannan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean room, valuable for money and excellent service.
Stayed 1 night in Oct 2024

10/10 Excellent

MISS J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Rosie

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Rooms were lovely, staff could not be more helpful. Had a wide choice for breakfast which was really nice. Excellent location for the Excel. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024