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The Prince Akatoki London

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Akatoki London

Lobby lounge
City view
Hypo-allergenic bedding, minibar, in-room safe, desk
Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
50 Great Cumberland Place, Marble Arch, London, England, W1H 7FD
  • Marble Arch
    4 min walk
  • Hyde Park
    6 min walk
  • Baker Street
    6 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Studio)

Suite (Studio) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Studio)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Property amenity

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Junior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite (Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

The Prince Akatoki London

5-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars. A pillow menu is available. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Public bath/onsen services include a yukata (Japanese robe).
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Edwardian hotel also offers a 24-hour fitness center, a library, and multilingual staff. A total renovation of this property was completed in September 2019.

The Prince Akatoki London is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
TOKii - This restaurant serves breakfast, lunch, and dinner.
The Malt Lounge and Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Azerbaijani, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hebrew, Hindi, Hungarian, Italian, Japanese, Lithuanian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Malt Lounge and Bar
  • TOKii

Things to do

  • 24-hour gym
  • Library

Family friendly

  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 88 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 32 per person
  • Pet fee: GBP 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Arch Hotel
Arch Hotel London
Arch London
London Arch
The Arch London England
The Arch London Hotel London
Arch London Hotel
The Arch London England
The Arch London
The Prince Akatoki London Hotel
The Prince Akatoki London London
The Prince Akatoki London Hotel London

The Prince Akatoki London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 703 out of 876 reviews" "
Rating 8 - Good. 124 out of 876 reviews" "
Rating 6 - Okay. 27 out of 876 reviews" "
Rating 4 - Poor. 10 out of 876 reviews" "
Rating 2 - Terrible. 12 out of 876 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis from a frenetic city
I only stayed one night and staff couldn’t have made the stay more comfortable. Hallways were dark but room was bright and comfortable. Bed was comfortable. Not much of a lobby. Missed out on live entertainment in the restaurant (which sounded awesome—should have lingered a little longer to hear more). Lovely hotel, would absolutely recommend.
Stayed 1 night in Aug 2024

8/10 Good

Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Camilo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Parminder

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, and services. Only critique is small gym.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lynda M

Stayed 2 nights in Jun 2024

10/10 Excellent

Ellen

Stayed 4 nights in Jun 2024

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Vlad

Stayed 3 nights in Jun 2024

10/10 Excellent

Ameya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, great proximity, walkable and cozy comfortable room, great staff and prompt service!! Amazing stay!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of hospitality
The Prince Akatoki London offers a unique, affordable, and memorable experience. Passing in and out of reception to while exploring London, we were always greeted with a very warm welcome that was incredibly comfortable and welcomed. The room, reception, restaurant, and bar were all beautifully designed with a unique style breaking from the normal hotel model. We will absolutely return to this hotel and seek out other similar properties from the group. Thank you to all of the team that made our stay special.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Stayed 4 nights in May 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly and helpful staff, fantastic location.
Stayed 2 nights in May 2024

10/10 Excellent

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The relaxing Price Akatoki
Lovely stay and very near Marble Arch! Would highly recommend! Staff are lovely and very attentive! Lovely food - very relaxing!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best stays in all of London
Wonderful staff, very eager to help at all times. Bar staff is excellent, really knew his stuff and made some very well mixed cocktails. The restaurant staff were very accommodating and food was outstanding, a real highlight of our trip.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish boutique hotel based on Japanese simplicity. The lady who checked me in and out (Joy) was extremely professional and sweet. The location, close to Marble Arch was extremely tranquil
Stayed 1 night in May 2024

2/10 Terrible

Dr Martin

Terrible
Stayed 4 nights in Apr 2024

10/10 Excellent

Tonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More Like A Marylebone Holiday Inn
Unfortunately, this hotel is a travesty- the only positive is the location, which allows you to be outside the hotel. We arrived early, at 1:15 pm, for a 3 pm check-in and let the front desk know we needed two twins vs. a queen, said we were happy to wait until check-in time but they told us it would only be 5-10 min so we should hang around. Then they told me it was $100 pounds additional for twin beds. After 1.5 hours and some stern words with the front desk, our room was ready, we were told three different reasons why it was late (tv issue, housekeeping problem, separating the bed..) When we arrived to the room, it was incredibly small with the beds simply two touching twin mattresses on a queen frame (we paid an extra 100 pounds for this!) - the accessories in the room were Ikea, the bathroom was outdated, and you could not turn off the heated towel rack in the back of the shower when showering. We flushed the toilet in the evening, and it would not stop running/gurgling. I was already asleep, but my friend had to be put in a different room because the hotel could not fix it. She was placed in a room below the hotel. Additionally, weird items: turn down service with teapot and cups (cute) but no hot water anywhere to be found for the tea. Bag tags snapped off luggage with nothing said. I truly have never had an experience like this at what was supposed to be a high end hotel, more in line with a Residence Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with good location and friendly staff
The hotel has an authentic Japanese vibe, very cozy and the in-house restaurant food was superb! The staff were friendly and attentive. Definitely recommend and would come back on my next trip!
Stayed 5 nights in Apr 2024

10/10 Excellent

Rashed

Stayed 2 nights in Apr 2024

6/10 Okay

Nayif

Traveled with family
Liked: Cleanliness, amenities
Did not receive upgrade or vip abilities/ access
Stayed 4 nights in Apr 2024

10/10 Excellent

Afshin

Stayed 4 nights in Apr 2024

10/10 Excellent

inga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Next time you should mention if room will be in basement
Stayed 4 nights in Mar 2024