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The Cavendish London

4.0 star property

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Photo gallery for The Cavendish London

Premium bedding, in-room safe, desk, blackout drapes
Penthouse (King Suite) | Living area | 32-inch LCD TV with satellite channels, TV
Reception
Premium bedding, in-room safe, desk, blackout drapes
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Piccadilly Circus
    ‪4 min walk‬
  • Buckingham Palace
    ‪12 min walk‬
  • Big Ben
    ‪20 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Junior Suite (King)

Junior Suite (King) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite (King)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Executive Room (King)

Executive Room (King) | Premium bedding, in-room safe, desk, blackout drapes

Executive Room (King)

  • 291 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse (King Suite)

Penthouse (King Suite) | Premium bedding, in-room safe, desk, blackout drapes

Penthouse (King Suite)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Cavendish London

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 5 meeting rooms, and limo/town car service.

Wired and wireless Internet access is complimentary. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

The Cavendish London is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Mayfair Lounge and Grill - This fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (GBP 50 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mayfair Lounge and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night (for stays between 21 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 865 out of 1400 reviews
Rating 8 - Good. 349 out of 1400 reviews
Rating 6 - Okay. 138 out of 1400 reviews
Rating 4 - Poor. 36 out of 1400 reviews
Rating 2 - Terrible. 12 out of 1400 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
The rooms were in a great condition and very friendly staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect London stay!
The hotel was located in a very convenient location for walking to local sites and restaurants. The staff was always friendly and accommodating. The rooms were very comfortable! Highly recommend!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Nice room with comfortable beds.
Stayed 4 nights in Nov 2024

6/10 Okay

Gisli

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beds and bath good. Noise insolation terrible both from street and next rooms. Bar area and restaurant very stale and unattractive. Room rather small. Little room to hang up your clothes. Temperature control did not work in room.
Stayed 3 nights in Dec 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
First off the location is great! The service is good. The rooms were below the standard of our other stays in London and Edinburgh. The bathrooms are older style where you have to step over into tub. The tub has a tall side and is not easy for older guests. The shower itself is not easy to use. Sink did not have hot water. Based on “green initiatives” you have to request basic amenities that you just have in your room at other hotels at this level. It makes you feel guilty to have to request things you feel like you have paid for.
Stayed 2 nights in Dec 2024

6/10 Okay

Nicola

Stayed 1 night in Nov 2024

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place
Good value, considering the fantastic location. The standard room is slightly cramped, but has everything we need, plus coffee machine, and it all works fine.
Stayed 3 nights in Dec 2024

6/10 Okay

Raymond Thomas Edward, Fremont

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dont upgrade. The "best" rooms are on the 15th floor, but they neglect to tell you the elevator only goes to 14. You have to leave the elevator, pass through several fire doors, to climb a flight of stairs to your room. With a kid and a stroller this is gets old very quickly. The bathroom was the best part of the room. The bed was firm. The pillows last about five minutes before deflating. We tried ordering room service the first night due to jet lag. The room menu indicated several option for dining between midnight and 6am. When we called, the staff sounded like we were being outrageous. They only could do a burger. It was not worth it.
Stayed 8 nights in Nov 2024

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Friendly and helpful reception staff however for a 4 star hotel this seemed dated, small rooms and breakfast wasn’t worth £25 pp. breakfast was cold, coffee awful and not as nice as other hotels we’ve stayed at before in the same area. The breakfast staff seemed new or just simply didn’t know how to operate. I would class this as cheap and cheerful if you get the hotel at a good price but it’s certainly NOT worthy of the full price being asked for at this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Brendan

Liked: Cleanliness, staff & service
Disappointing experience
I have stayed at the Cavendish many times over the years and enjoy its great location and proximity to the major attractions in central London. This is despite its well known shortcomings in terms of noise and poor sound insulation both internal and external. Some of this is beyond the hotel’s direct control with two noisy nightclubs in the vicinity. On this occasion I was initially given a room directly behind the lifts which brought its own noise problem. In fairness I was moved to a better room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
The properties a little worn out, but it did have good coffee and tea in the room, the staff is super friendly but most of all it’s all about LOCATION LOCATION LOCATION. You’re a three minute walk from Piccadilly Circus, and Chinatown. You’re also on one of the best streets for shopping in London, and the hotel lobby is very beautiful. The shining star of this property is the wonderful staff, great customer service, so friendly and really accommodated me. I would stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Yoshiyuki, TORRANCE

Liked: Staff & service
Disliked: Property conditions & facilities
Although hotel staff were friendly and helpful, it was so inconvenient and disappointed that there is no elevator/lift access to the 15th floor where all of suites are located. Hotel staff helped us for bringing up our big and heavy baggages all right we had to bring them down by stairs to get on the elevator on 14th floor.
Stayed 2 nights in Nov 2024

6/10 Okay

Denise

Liked: Property conditions & facilities, room comfort
Very small room and bathroom .food left in fridge.
Stayed 2 nights in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location.
Fantastic location in London. Great food and attractions in every direction.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Antonio

Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeehwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024