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Montcalm Chilworth Townhouse, Paddington

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montcalm Chilworth Townhouse, Paddington

Reception
Bar (on property)
Exterior
Reception
Deluxe Triple Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
55 Westbourne Terrace, Paddington, London, England, W2 3UY
  • Hyde Park
    7 min walk
  • Turmeric Kitchen
    1 min walk
  • London Paddington Station
    4 min walk
  • London (LHR-Heathrow)
    45 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

Club Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Double Room

Compact Double Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, laptop workspace, soundproofing, iron/ironing board

Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is $130
per night
$156 total
includes taxes & fees
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About this property

Montcalm Chilworth Townhouse, Paddington

5-star hotel in London City Centre
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a steam room, self parking, and concierge services.
Montcalm Chilworth Townhouse, Paddington offers 119 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a steam room.
Montcalm Chilworth Townhouse, Paddington features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Montcalm Chilworth Townhouse, Paddington is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Montcalm Chilworth Townhouse, Paddington has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 25 per day)
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Library
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Uncovered self parking fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Premier London Paddington
Shaftesbury Paddington
Shaftesbury Premier London
Shaftesbury Premier London Hotel
Shaftesbury Premier London Hotel Paddington
Shaftesbury Premier London Paddington
Shaftesbury Premier London Paddington Hotel
Chilworth London Paddington Hotel
Chilworth London Paddington
Chilworth Hotel
Chilworth
The Chilworth London Paddington England
Shaftesbury Premier Hotel London
The Shaftesbury Premier London Paddington

Montcalm Chilworth Townhouse, Paddington Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Conyers

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Only complaint, our room did not have washcloths. We asked the staff but all they had was additional hand towels. Otherwise a great stay
Stayed 4 nights in Sep 2024

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived at the hotel just before 10:30 and after checking in I wanted to go and have a nightcap in the hotel bar but it closed at 10pm so little choice but to retire to my room. Breakfast next morning was buffet but after being seated I got no instruction at all from the server. I only learnt by chance that I could have had an omelette made from hearing someone else ordering. Limited choice of either continental or cooked at this was before 8am. Upon checkout, no enquiry from reception on my stay. I have now been home nearly two weeks and the hotel has still a hold on my credit card for £240 despite me paying in full on leaving. Called to get this removed and was told it was but cc company confirmed that it hadn’t. Rang back and left voice mail but no one contacted me back and email sent to Montcalm email account was ignored. Not a five star experience by any stretch of the imagination.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again Convenient and safe location
Stayed 2 nights in Sep 2024

10/10 Excellent

Rahul

Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Restaurant staff were slow at dealing with a simple request and fridge in the room did not work.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2024

4/10 Poor

Giles

Business traveler
Disliked: Amenities, property conditions & facilities
Room was tiny and impractical. Bedside lights didn’t work. No obvious hotel guide or room service
Stayed 2 nights in Sep 2024

10/10 Excellent

Chip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As with most London rooms, small. However, I really liked it! Comfortable and just “neat!” Unique layout and a block from Paddington Station which made getting to Heathrow a breeze!
Stayed 1 night in Sep 2024

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, phenomenal service
My daughter and I stayed here for our last night in London. Had I realized how nice it was, I would have stayed here our entire stay (we were in a VRBO with extended family). The room was beautiful, and the staff was so gracious about an additional last-minute guest we had. I will definitely be back and cannot recommend highly enough!
Stayed 1 night in Sep 2024

10/10 Excellent

Alastair

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Spot in London
The staff was incredibly friendly and the location was ideal. My trip would not have been the same if I had stayed elsewhere in London. Our favorite was the daily walks through Hyde Park.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service
Mostly quiet and convenient to train and subway system. Older property close to restaurants and parks. Air freshener and better stocked bar would be nice additions.
Stayed 3 nights in Aug 2024

8/10 Good

Talal

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Nii

Traveled with partner
Basement room with a fake window. Spa closed at 6pm, was too early.
Stayed 1 night in Aug 2024

4/10 Poor

Chiara

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We ended up in the basement, mould stink, window on an underground dirty court, bed too small for 2
Stayed 3 nights in Aug 2024

10/10 Excellent

raina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Susan E

Business traveler
Disliked: Amenities
The location was great but the sheets were pilled and the pillows were as flat as pancakes. The hairdryer was missing along with hangers in the closet. Room was in the basement which I did NOT like, as it had no natural light. Breakfast was mediocre at best.
Stayed 1 night in Aug 2024

8/10 Good

Katsunori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Milena, Falls Church

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is not a 5-star hotel as posted. This shouldn’t be even 4 stars. It is convenient as it’s very close to Paddington Station, but that is about it. Rooms so small that you can’t even open a suitcase, stinky carpets, employees that don’t even offer to help with the luggage. Would not go back ever again.
Stayed 1 night in Aug 2024

6/10 Okay

Lallah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024