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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Fitness studio
Indoor pool
City view
Memory foam beds, in-room safe, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
20 Crossharbour Plaza, London, England, E14 9YF
  • ExCeL Exhibition Centre
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • O2 Arena
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪83 min drive‬

Room options

View all photos for Premium Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Premium Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory foam beds, in-room safe, laptop workspace, blackout drapes

One Bedroom Flat

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Novotel London Canary Wharf Hotel

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is $362
per night
$435 total
includes taxes & fees
Apr 26 - Apr 27
Novotel London Canary Wharf Hotel

About this property

ARK Canary Wharf

4-star hotel in Canary Wharf
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. ARK Canary Wharf features an indoor pool and a 24-hour fitness center. This London hotel also offers a library, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ARK Canary Wharf is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 15 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 15 per person
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 552 out of 1270 reviews
Rating 8 - Good. 291 out of 1270 reviews
Rating 6 - Okay. 167 out of 1270 reviews
Rating 4 - Poor. 117 out of 1270 reviews
Rating 2 - Terrible. 143 out of 1270 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Emily

Stayed 2 nights in Nov 2024

10/10 Excellent

Manj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Queen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but I was disappointed they turned the beautiful view beside the pool to a studio instead. It was gorgeous the way it was. Everything else was a 10
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing stay
The positives - comfy bed and pillows and friendly reception team. The not so good - smell of drains in the very very tiny bathroom. Someone else’s hair in the shower plug on arrival. Limescale and dust around the outside of shower. Noisy fridge that had to be turned off to sleep. No air con and even with snow falling in London far too hot. TV did not work but helpful receptionist explained the connections are all loose so came and jiggled with it. Loose plug on the wall. I could deal with the DLR noise but some may not. Free WiFi but it was immediately intercepted by scammers so be careful.
Stayed 2 nights in Jan 2025

8/10 Good

Leonardo

Stayed 2 nights in Jan 2025

8/10 Good

Curtis, Peterborough

Stayed 1 night in Dec 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY
Absolutely the worst. Do not come here at. Matter a fact don’t even use hotels.com because they are just as worthless. Picture are incredibly deceitful. I had booked a three night stay and as soon as I walked in it was horrid. Nevermind the small space, the bugs and gnats in the shower were enough to raise concerns to front desk. The not so helpful and rude agent looked at us as if we were stupid and did not want to switch us rooms but ultimately did. Then this one had stains on the bed! Disgusting! I booked the Hilton plaza the next day. Hotels.com did absolutely nothing when I raised my concerns and “followed up with the hotel” after nearly a month of no contact I emailed them to see what was happening and they replied they would get back to me within 48 hours. I received that message 3 times. So an additional week for them to tell me they would not refund me due to their policy. My recommendation is never to go to this property and to book directly at the hotel you want to stay at. You get rewards and don’t have to deal with hotels.com incompetent customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Cassandra Marie, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot pay to check in early, but the location was nice.
Stayed 4 nights in Dec 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tyreek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

john

Stayed 2 nights in Dec 2024

8/10 Good

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Tameka

Stayed 1 night in Dec 2024

10/10 Excellent

Gilde

Stayed 3 nights in Dec 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck Premium Studio more a bedroom with defunct ki
We arrived at 10pm. Our room wasn’t ready or at least that’s what the first receptionist told us. 40 minutes later and another receptionist/manager said that was just the computer not being updated so about as useful as a chocolate tea pot which wasn’t provided in the room in case you were wondering. Neither were any of the utensils shown in the lovely photo they show as advertising. I could have done without the chopping board as I wasn’t expecting to host a dinner party but how is anyone going to do anything without a knife folk or plate and with what looked like an induction hob you need specialist pans. Nothing is provided. The single tea bag for a couple staying 2 nights was a nice touch. But a bed that is crammed in on 3 sides makes it very difficult for someone who has to get up in the night not to disturb their partner. Also if you are going to have a bedside light, why put the switch by the main door? Finally, the condition the paintwork was awful (those bits that weren’t missing completely), the ceiling looked like it had some salt ingress caused by damp (although no idea how or what actually caused it) and the curtains were dirty and torn. Other than that it was fine - a place for the younger crowd I feel
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kimberley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Great amenities!! Easy to catch public transportation. Friendly staff. Felt very safe.
Stayed 4 nights in Dec 2024

10/10 Excellent

Luyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% worth it
My partner and I were in the city for a concert and to do some sightseeing. It was absolutely amazing, the room was spacious, everything was very clean and the bed was super comfortable, everything was absolutely 10/10. I definitely recommend staying and checking out the pool upstairs.
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities
Great location a short two minute walk to the tube. However strong smell of cannabis in hotel room which was unpleasant. Bathroom on the small side. Whilst useable, any person taller than 5foot10 will struggle in the bathrooms. Other than this, very modern and clean facilities.
Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 2 nights in Nov 2024

8/10 Good

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jubeny

Stayed 2 nights in Nov 2024