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ARK Canary Wharf

4.0 star property

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Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Fitness studio
Indoor pool
1 bedroom, memory foam beds, in-room safe, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
$131
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Big Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | 1 bedroom, memory foam beds, in-room safe, laptop workspace

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

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About this property

ARK Canary Wharf

4-star hotel in Canary Wharf
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. Weekly housekeeping is available.
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. Wireless Internet access is complimentary. ARK Canary Wharf features an indoor pool and a 24-hour fitness center. This London hotel also offers a library, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

ARK Canary Wharf is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM.
Another Brother - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to November 3 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from October 15 2025 to November 3 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

ARK Canary Wharf Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 589 out of 1438 reviews
Rating 8 - Good. 326 out of 1438 reviews
Rating 6 - Okay. 193 out of 1438 reviews
Rating 4 - Poor. 149 out of 1438 reviews
Rating 2 - Terrible. 181 out of 1438 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Beloved

Disliked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Sean

Stayed 1 night in Aug 2025

4/10 Poor

Nair

Traveled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
⸻ The room was unbearably hot in the summer, with no air conditioning and no fan provided. I had to specifically request a fan, which was very inconvenient. On top of that, a deposit was taken and never refunded. To make matters worse, the receptionist I dealt with was extremely rude.
Stayed 1 night in Aug 2025

4/10 Poor

Brenda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like the location. The room was very small the bathroom is very tiny, the bed is not a double my hisband and myself barely fit on it and very uncomfortable. The parking is right by the smelly bins. I wouldnt recommend to anyone
Stayed 1 night in Aug 2025

8/10 Good

pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leslie, London

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the hotel was pretty nice but can get really busy. A few other points: - Patchy wifi signal makes the tv difficult to use - Majority of amenities out of use including simulated golf, sauna and steam room. - Note that you have to ask for kitchen equipment to be apart of the rook after checking in - Staff knocked and walked in whilst I was in the room - Good location
Stayed 3 nights in Aug 2025

6/10 Okay

Natalie

Disliked: Cleanliness

Not great

The room was dirty on arrival , it had someone half drunk coffee on the side which was still hot and the kettle was still hot meaning they had only just left the room . There was makeup wipes across the kitchen side and used tissues and in the toilet it was the same . The TV remote did not work asked for a replacement which also did not work , didn't bother complaining about the room as didn't hold much faith as couldn't get a remote right so tidied myself
Stayed 1 night in Aug 2025

8/10 Good

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Good property and good stay. Only downside is the bed is small for two people. The spa fac
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia, Conroe

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Moamede

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Creamy

Business traveler
The hotel environment was generally acceptable, I encountered several issues that significantly affected my stay. Firstly, the hotel does not have air conditioning, which made it unbearably hot during the summer. Unfortunately, the hotel staff were unable to assist with this issue, making the stay quite uncomfortable. Additionally, there were problems with some of the room's amenities, including malfunctioning doors and light bulbs. Another concerning matter was the hotel's policy regarding holding money. Upon check-in, the hotel holds a certain amount of money, but the process of returning the deposit at check-out takes an excessively long time, which is quite inconvenient. Given these issues, I regret to say that I would not recommend this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Shafqat

Stayed 1 night in Aug 2025

4/10 Poor

Rosy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities didn't work and they refused to compensate
Stayed 5 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
TV didn’t work and flush on toilet didn’t always work… these were the only downsides though, it didn’t ruin our stay and we would return.
Stayed 3 nights in Aug 2025

4/10 Poor

Tenzin

Disliked: Staff & service, property conditions & facilities
Property is in good location, but need to improve/fix room condition and facilities such as kitchen water tap was broken and cookware utensils was not in the kitchen so I have to ask in receptionist.
Stayed 1 night in Aug 2025

4/10 Poor

Jay

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Experience from start to finish was not great, parking is very limited, hard to find and quite confusing. The room was like a super heated sauna, no air conditioning. We had to ask for an extra fan to get through the night. Can hear the trains even high up, didnt bother us though too much The bed was comfy however the bathroom smelt and didn’t feel very clean, especially the pink mould on the shower head. And the missing drain. The coffee/brunch place on the bottom floor looked really nice, and the surrounding area is lovely. Just a shame about the hotel!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter Benhur Odokonyero

Stayed 1 night in Aug 2025

8/10 Good

Alice

Traveled with group
Stayed 2 nights in Aug 2025

4/10 Poor

Amaka

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

6/10 Okay

Scherazade

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities
Cancelled my booking because they were overbooked- left me homeless in London.
Stayed 2 nights in Aug 2025