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The Continental Hotel Heathrow

4.0 star property

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Photo gallery for The Continental Hotel Heathrow

Indoor pool
Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Fitness facility
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Room service
  • Hot Tub

Explore the area

Map
29-31 Lampton Road, Hounslow, England, TW3 1JA
  • Twickenham Stadium
    ‪6 min drive‬
  • Syon Park
    ‪6 min drive‬
  • Royal Botanic Gardens, Kew
    ‪15 min drive‬
  • London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Continental Hotel Heathrow

4-star Hounslow hotel close to Twickenham Stadium
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
The Continental Hotel Heathrow offers 67 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

This Hounslow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, The Continental Hotel Heathrow features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a hot tub, a sauna, and a terrace. Parking is available onsite for a surcharge.

The Continental Hotel Heathrow is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Twentynine Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Twentynine Bar - This cocktail bar specializes in Indian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Twentynine Bar
  • Twentynine Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a nature reserve
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 9.99 per person
  • Self parking fee: GBP 20 per night
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night
  • Facilities fee: GBP 5 per person, per night and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:30 AM to 8:00 PM
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub

Property is also known as

Continental Hotel Hounslow
Continental Hounslow
The Continental Heathrow
The Continental Hotel Heathrow Hotel
The Continental Hotel Heathrow Hounslow
The Continental Hotel Heathrow Hotel Hounslow

The Continental Hotel Heathrow Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 238 out of 981 reviews
Rating 8 - Good. 321 out of 981 reviews
Rating 6 - Okay. 206 out of 981 reviews
Rating 4 - Poor. 111 out of 981 reviews
Rating 2 - Terrible. 105 out of 981 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Amenities, property conditions & facilities
Very good staff, and facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

2/10 Terrible

Olgar

Disliked: Cleanliness, property conditions & facilities, room comfort

Didnt enjoy my stay

They dont have complimentary car park. Had to pay £20 extra for it. Then the lifts werent working so we had to carry our luggage up the stairs which was horrendous. Then the rooms don't have functioning windows so we were so hot and the ac wasnt working. I brought this to the staff attention and they told us it doesnt work in that particular room and they gave us a fan or offered to move us 2 floors above. That was my last straw. I took my stuff and left coz i know other hotels dont do that. Also the facilities are not like the pictures online. They are much more worn out
Stayed 1 night in Feb 2025

8/10 Good

Pardeep

Stayed 1 night in Feb 2025

10/10 Excellent

Mirza Jani

Stayed 1 night in Feb 2025

10/10 Excellent

RUSS, FRANKLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Heathrow for a budget friendly overnight stay. Was very clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Ok looking hotel but extremely poor service.

Had to ask for room cleaning twice after coming ftom work, despite having the room cleaning sign displaying green. Hot water was intermittent. The heating failed for 2 days. Had to move rooms because of noisy room could hear gym equipment. Twice no tea coffee etc. This is not the first time we stayed, we had similar problem before but gave it the benefit of a doubt. But would not book again because certain staff members were not very empathetic. Its a shame because we use hotels regularly for business purposes. It says add up to 8 photos but on clicking does not allow you too?
Stayed 5 nights in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok looking hotel but poor service at times.

Extremely poor service. Heating went, rooms not cleaned on 2 occasions?. No tea or coffee on 2 occasions, hot water not always hot. No clean towels.
Stayed 2 nights in Jan 2025

8/10 Good

Kenny

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a restful night.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and we really enjoyed the facilities.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My review on this hotel is find another hotel.

Very poorly maintained establishment no hot water for a number of hours plus staff totally unprofessional in dealing with guess I am now seeking a full refund of which the hotel has agreed to give me a full refund via email then emailed me two days stating that I would now need to contact Hotel.com for my refund.
Stayed 1 night in Jan 2025

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First lift didn’t work has to go up 4 floors Then the window in the room is sealed Lamps in the room and bathroom was on and off Makeup table lamp didn’t work However this was not a 4 star would say 2 !!
Stayed 1 night in Jan 2025

6/10 Okay

WESLEY

Stayed 1 night in Jan 2025

2/10 Terrible

Gemma

Stayed 1 night in Jan 2025

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

We didn’t have a positive stay

We wouldn’t stay again. On arrival, we were told the lift wasn’t working. This meant carrying six pieces of luggage up to the second floor. We should have been informed of this before arrival. If using the pool, you will need to take your bathroom towels down with you. Our room was very dark, the lighting installed wasn’t adequate. When we went out for dinner, we found food scattered along the corridor and stairwells. We didn’t have a positive stay.
Stayed 1 night in Jan 2025

8/10 Good

Viera

Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

MR.ABEDNEGO KIOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not sure it should be 4 star

Hot tub and pool full with and shut at 6 o’clock Gym users allowed to use the same as hotel stayers Heating took 5 hours to warm up the room Would not say it is 4 stars
Stayed 1 night in Dec 2024

10/10 Excellent

philip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024